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International Trade Hotel Guest Reviews
4.4/5
2981 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(2981)
Positive reviews(2821)
Reviews with photos/video(586)
Easy to get around(366)
Great value for money(268)
Close to metro(168)
Friendly front desk staff(163)
Convenient for shopping(70)
Elevator was OK(24)
Stayed multiple times(16)
Negative reviews(160)
VST
Business Double Room2
Checked in Jan 2024
Couples
44 Reviews
4.7/5
Amazing
Posted on Jan 28, 2024
Value for money. Big and spacious rooms. Comfortable beddings and showers. Located directly opposite, 200m away from Exit A of Ren Ming Guang Chang subway station. Although the furnishings are slightly depleted, the rooms were clean and comfortable to stay in.
The staff are also responsive and quick to resolve our room's problem.
Response from Property: Dear customer, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your visit again and wish you a happy life!
Ewave Lee
Business Double Room.
Checked in Dec 2023
Solo travelers
3 Reviews
4.0/5
Very Good
Posted on Jan 10, 2024
Hotel room is not renovated for quite some time. Breakfast got limited selection.
Response from Property: Dear customer: Thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to your visit again. I wish you a happy life!
Jason
Business Double Room.
Checked in Apr 2024
Solo travelers
31 Reviews
3.0/5
Posted on May 2, 2024
Not so good. The photos look very different from reality. Room is old, cold, AC doesn’t work well, bed is horrible, mattress is like a wood. Not for recommendations at all.
Response from Property: 尊敬的賓客,您好!非常希望可以與您取得聯繫,進一步瞭解下具體情況,酒店前台人員也是24小時在崗的,如果您入住期間遇到什麼問題,我們在收到後會在第一時間為您解決處理的,酒店自營業以來一直在對客服務上兢兢業業,如履薄冰,唯恐招待不週,不想還是沒有招待好您,在此先向您致以深深地歉意!還望您宰相肚裡能撐船,與我們取得聯繫,以便更好的完善自己,為您和廣大賓客提供令人滿意的服務和美好的入住體驗!也希望您不要放棄我們,不要因此產生隔閡,想要服務好每一位客人,做好每一次接待,一直是我們對每位入住家人的心願,願您監督我們的改進和成長,再次感受我們的用心服務。也希望您不要因此影響心情,祝您萬事如意,健康快樂!
Neil Eugene
Business Double Room.
Checked in Aug 2023
Solo travelers
18 Reviews
5.0/5
Outstanding
Posted on Oct 10, 2023
Very good front desk resolved an otherwise difficult issue for me. Big picture window in room provided wonderful view of city. Several small restaurants nearby. Starbucks coffee outlet across the street was very convenient for me. Breakfast was not provided by this trade hotel, but I was otherwise very pleased with this accommodation.
location is great through it is old and has no safe to lock documents.
Response from Property: Dear customer, hello! I'm sorry that this trip did not provide you with satisfactory service. The hotel is developing and the facilities are gradually improving. We will try our best to meet your satisfaction. Welcome to supervise! Thank you!
GHANI SAIDIN
Business Double Room2
Checked in Jan 2024
Couples
3 Reviews
3.5/5
Posted on Jan 13, 2024
Nice place to stay. Close to shopping centres.
Response from Property: 尊敬的賓客:感謝您對酒店的點評,對於您在酒店入住期間的經歷我們深表遺憾,您的寶貴意見我們會告知相關部門以提高服務質量,若您下次至此,希望能夠再次預訂本酒店,給我們一個機會致歉,期待您再次光臨
Guest User
Business Double Room.
Checked in Dec 2023
Solo travelers
3 Reviews
3.0/5
Posted on Dec 27, 2023
Look old inside, not appealing
Response from Property: 尊敬的賓客:感謝您對酒店的點評,對於您在酒店入住期間的經歷我們深表遺憾,您的寶貴意見我們會告知相關部門以提高服務質量,若您下次至此,希望能夠再次預訂本酒店,給我們一個機會致歉,期待您再次光臨
Guest User
Business Double Room.
Checked in May 2024
Solo travelers
13 Reviews
5.0/5
Outstanding
Posted on May 28, 2024
Good
Good
Good
Response from Property: 尊敬的賓客,非常感謝您對我們酒店整體的認可,以及對我們工作的認可,您的滿意是我們前行最大的動力。我們會不斷提升自己,把最好的服務帶給每一位家人,我們會繼續努力營造出更加舒適的入住空間,給您提供無微不至的服務,希望在您奔波的旅途中給您帶去回家的感覺,酒店坐落在人民大街與重慶路交匯市中心商業圈,吃,住,行,遊,購,娛都非常方便。期待您再一次的光臨,我們隨時以最熱忱的服務歡迎您回家。
Max mingyuan 🇺🇦
Business Double Room2
Checked in Feb 2023
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Feb 6, 2023
Nice hotel, affordable price, great location - recomeded
Response from Property: 尊敬的賓客:您好!您每一次的選擇是我們的無尚榮幸,您對我們始終如一的支持讓我們倍感欣喜。期待與您的再次相聚!
Response from Property: 尊敬的賓客:您好!感謝您送的5分好評!美麗的時光,國貿與您不期而遇,感謝這份緣分,我們會倍加珍惜,期盼與您的下次相見!祝:安好!
Berkano
Business Double Room.
Checked in May 2024
Travel with friends
2 Reviews
2.3/5
Posted on May 5, 2024
Cheap price, good location, old decoration, not as comfortable as some express hotels
Two elevators, a bit slow
The experience is a bit bad, the door is not closed tightly, no sound insulation, you can hear everything in the corridor
The toilet light and bedside lamp have electric current sound
The hair dryer socket is not plugged in tightly, the bedside socket is far from the bed
Breakfast coupons are for one egg, the food is average
Original TextTranslated by Google
Response from Property: My dear friend: I am ashamed to see your feedback. I am ashamed that I could not solve your problem better. We will summarize the reasons and be modest and make serious improvements. We need praise like rain, but we also need sincere opinions like yours to be fertile soil. The hotel is preparing for renovation. The growth of Guomao is inseparable from your contribution. We sincerely welcome you to visit us next time!
Guest User
Business Double Room.
Checked in May 2024
Family
44 Reviews
1.7/5
Posted on May 2, 2024
Service: I checked in at the front desk at 4:30. Only one of the two rooms could be checked in. The reason given was that it was fully booked yesterday. After arguing with the front desk, I was told that I could upgrade one room to a suite for check-in. I was told again that it was fully booked yesterday so I couldn't clean the room today. The upgraded room faced the elevator. It was very lively in the morning. The mattress may have been used for a long time. It squeaked when I turned over. I had a bad sleep all night.
Parking: 3 yuan per hour. It was the first time I paid for parking in a hotel with a parking lot downstairs. At the same time, the front desk proudly told me that if I didn't check in, the parking fee would be 8 yuan/hour.
Breakfast: None of the tables were clean. The tables were not cleaned properly, and the two waiters quarreled.
This was really an unforgettable check-in experience and a journey to broaden my horizons!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. We apologize again for not being able to check you in on time because the room was not cleaned in time. Parking fees are charged by a third party, and there is a discount for paying at the front desk. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Business Double Room.
Checked in Apr 2024
Business travelers
42 Reviews
5.0/5
Outstanding
Posted on Apr 28, 2024
Facilities: Complete
Sanitation: Clean
Environment: Very good
Service: Thoughtful
Multiple stays are very cost-effective, the front desk ladies are very enthusiastic, love
Original TextTranslated by Google
6/9
Response from Property: Dear guests, thank you very much for your recognition of our hotel as a whole and our work. Your satisfaction is our biggest motivation. We will continue to improve ourselves and bring the best service to every family member. We will continue to work hard to create a more comfortable accommodation space and provide you with meticulous service. We hope to bring you the feeling of home during your busy journey. The hotel is located in the downtown business district where Renmin Street and Chongqing Road meet. It is very convenient for eating, living, traveling, shopping and entertainment. We look forward to your visit again. We are always ready to welcome you home with the warmest service.
Guest User
Business Double Room2
Checked in Apr 2024
Business travelers
4 Reviews
0.5/5
Posted on Apr 9, 2024
The sanitation is poor, the room facilities are too simple, and the so-called upgraded room is not upgraded at all, it's fake, you have to ask them to upgrade, the so-called upgrade is that there is a simple voice control switch light in the room, other old equipment is the same, the room is also the same shabby style. Parking is charged by the hour 3 yuan per hour, and I have to pay for staying in the hotel. I question whether this is a 4-star hotel. I took a picture of the breakfast and hope everyone can see it clearly.
Original TextTranslated by Google
6/10
Response from Property: Dear distinguished guest, thank you for choosing Changchun International Trade Hotel! We are deeply sorry for not being able to provide you with satisfactory service! We have strengthened the adjustment of breakfast varieties and strive to make guests from all over the world have a delicious breakfast. The hotel is preparing for renovation. The parking lot is charged by a third party, normally 8 yuan per hour, and 3 yuan per hour for hotel guests. Sincerely look forward to your visit again and wish you a happy life