TingXi Hotel

This is an apartment-style hotel, and I booked a family suite. The second floor of the duplex was incredibly low, making it feel very cramped. In terms of cleanliness, it seemed passable at first glance, but it didn't stand up to close scrutiny. For example, there was a lot of dust accumulated on both sides of the bedside table on the second floor, clearly indicating inadequate cleaning. The room was supposed to have a refrigerator, but upon opening it, I found it was moldy, which was unpleasant. The most surprising thing was the service attitude – I haven't encountered anything this bad in a long time. When I checked in, I turned on the air conditioning, but after more than ten minutes it wasn't cooling much, so I called the front desk. The air conditioning technician came quickly, but he spoke loudly and impatiently as soon as he entered. We explained the problem with the air conditioning, and he just said dismissively, "It'll be fine if you run it for a while," repeatedly emphasizing, "You can check out or change rooms." His attitude was truly speechless; is this the service a hotel should provide? The air conditioning worked for more than half an hour. I won't be coming back.

The room had a washing machine but no laundry detergent; it was just for show. It was a duplex, but the second floor was empty, giving it a creepy feel. The doors inside looked like they could hide someone. The shower water pressure was weak and lacked impact. There wasn't enough toothpaste; I couldn't use it twice a day. The bedsheets had holes in them.

The lady at the front desk provided very good service. The room has a separate washing machine and refrigerator. All the problems raised were solved attentively. The surrounding area is very convenient for eating and shopping. The overall hotel environment is warm and quiet, and the rooms are clean and tidy. Will choose next time.

Service: The hotel's service is very good. The lady also gave me a small snack and a baby. Hygiene: The hygiene in the room is very good Environment: Because I am a light sleeper, I asked for a room close to the community. The lady at the front desk arranged it directly. The sound insulation effect of the room is also very good. Facilities: The most satisfactory thing is that there is an independent washing machine and refrigerator, which is very satisfying

上下兩層，設施齊全。 空調效果非常好。 衞生狀況很好。床墊睡着還是比較舒服。客廳的落地窗採光非常好。以後有機會還住。