_FL639976****
August 18, 2024
1. Lack of proactive problem-solving and lack of basic security:
The room had only lukewarm water, and the water pressure was very low. A shower took ages, leaving me cold by the end. I asked the front desk and they told me to have a technician check the hot water system the next day, and they said it would be fixed the next morning. The next day, there was still no hot water. I asked the staff, and they took me to a room with better water pressure and said they would use it. When I returned to my room to pack, I found the room with better water pressure locked. I was too lazy to argue; it had been a waste of my patience.
2. Poor cleanliness:
There was trash and hair on the floor as soon as I entered the room, and there were black spots on the inside of the toilet.
3. Extremely poor soundproofing:
Not only was there a watermelon vendor hawking on the street that morning, but the housekeeping staff kept reporting on their work through the intercom, asking, "Which room is available?" I went out to tell them about it, and even after I made my promise, the situation continued. 4- The entire building has a strong renovation smell:
The mall just opened, so the smell was overwhelming the moment you entered. The same was true when you entered the room, and the formaldehyde smell was especially strong at the front desk. The staff were suffering, having to work around this strong smell every day.
I woke up with a sore throat in the morning, and I had several large pimples on my face and body. The pain was excruciating at night, and I didn't even want to eat.
5- One last thing they did well: the front desk staff turned on the air conditioner in advance, which worked great. They also provided snacks and water.
PS: The bed was very soft, and the quilt felt very plasticky. Sleeping on it caused back pain and discomfort.
Original TextTranslation provided by Google
