Reviews of Yannian Shenyu Hotel

Response from Property: Thanks for your recommendation and wish you a happy day.

Response from Property: Thank you very much for your support for this hotel. Your affirmance is the greatest encouragement to us. I wish you good health, success in your work, and look forward to meeting you again.

Response from Property: Thank you for your stay, and we have free lundry room and gym on the 6th floor. wish you happy everday. we look forword to your next arrival.

Response from Property: [High floor, quiet, good sound insulation + close to May Day Square + 24-hour self-service laundry room] Dear guests, hello! Thank you very much for choosing to stay at the prosperous Yannian Hotel and sharing your stay experience. We take your feedback very seriously and we sincerely apologize for any inconvenience caused by the poor soundproofing. We have fed your feedback to the housekeeping department and will take active measures to check and improve the soundproofing of the double room to enhance the stay experience of future guests. We are always committed to providing every guest with a comfortable accommodation environment, and will try our best to arrange for Ctrip customers to stay in quiet rooms on high floors. We look forward to your visit again and we will wholeheartedly provide you with better services. I wish you a happy life!

Response from Property: Dear guest, thank you very much for taking the time to share your experience. We sincerely apologize for the problems you encountered during your stay. Regarding the room layout issue you mentioned, we are sorry that the theme-decorated room you wanted when you checked in has already been occupied by other guests who have also booked a family room. In order to prevent the same problem from happening again in the future, we will set up rooms with different layouts as separate room types for sale. We once again sincerely apologize for the inconvenience caused to you. We have provided training to the relevant staff to ensure this does not happen again. We are committed to providing every guest with a quality accommodation experience and your feedback is very important to us. We hope to have the opportunity to serve you again and give you a better experience. I wish you a happy life!

Response from Property: [Yali Middle School + Friendship Mall] Thank you very much for choosing to stay with us and taking the time to provide feedback. We sincerely apologize for the inconvenience you experienced during your stay. Regarding the issue you mentioned about the comfort level of children's beds in the parent-child room, we attach great importance to it and have immediately communicated with the relevant departments to ensure that similar incidents do not occur again. We have always been committed to providing every guest with a comfortable stay experience, especially the facilities in the parent-child rooms, which should take the needs of children into consideration. Your feedback is very important to us. We will check and improve the relevant facilities as soon as possible to ensure that every guest can enjoy a quality accommodation experience in the future. To express our apologies, we will provide you with a free suite upgrade as compensation next time we receive you based on your consumption needs. We look forward to your visit again and giving us a chance to improve. Thank you again for your understanding and support, and wish you and your family a happy life!

Response from Property: Dear guest, thank you very much for taking the time to share your experience and giving us valuable suggestions. Regarding the issues you mentioned: 1. **Room type does not match**: We are deeply sorry for the inconvenience caused to you. We will immediately verify promotional videos and images to ensure the information is accurate. Taking into account everyone's different requirements for themes, in the future we will set up different themes as themed family rooms for sale to avoid such problems from happening again. 2. **Double Charge**: We sincerely apologize if the front desk staff asked you to pay again. We will investigate this and make sure this doesn't happen again. 3. **Delayed cleaning**: Regarding the delayed room cleaning service, since you arrived in the morning and there were other guests staying in the theme room you wanted, in order to allow you to check in as soon as possible, we upgraded the family suite that was just checked out and was still being cleaned to you free of charge. In the future, we will learn from this lesson and confirm the check-in time with everyone in advance to avoid similar problems from happening again. Thank you again for your feedback, your opinion is very important to us. We hope to have the opportunity to serve you again and give you a better experience. I wish you a happy life!

Response from Property: Thank you for meeting you. In the endless wasteland of time, I met you not a step earlier or later. I think this is a kind of unexpected beauty. Whether you and I meet by chance or pass by, it is a kind of fate. Thank you for meeting you and wishing you all the best.

Response from Property: The best life experience is to be willing to give everything, meet with an elegant heart, intersect with a tolerant heart, say goodbye with a smiling heart, and remember with a grateful heart. At the same time, thank you for choosing Xiaonian. Xiaonian will definitely work harder! Looking forward to meeting you again!

Response from Property: It is really exciting to see the simple yet profound praise from the guests, and they also recognize our service so much. As a hotel, we strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Xiaonian is a young and energetic hotel. It shows the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family attentively and look forward to meeting you next time.

Response from Property: Dear guest, I am very sorry that our elegant king-size room did not meet your needs. If you are willing to patronize us again, I will arrange for you to upgrade to our most popular deluxe king-size room, which has a north-facing (not street-facing) room and is located in the middle of the corridor. The overall comfort and area are better than the elegant king-size room. There are more guests during holidays. It is recommended to avoid the peak dining period for breakfast. There are relatively fewer people before 8 o'clock and after 9 o'clock, and the comfort will be higher. May people be happy with spring, and spring be good for people.

Response from Property: Hello! Thank you for your review. Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet, warm and unforgettable memories. I hope Yannian Hotel is the most unique one in your memory! Come back often during the Xiaonian Festival, and I wish you a happy and romantic night every time!

Response from Property: Dear customer, hello! Thank you very much for your affirmation! We always believe that good reputation must be recommended by the most sincere guests. At the same time, we are also honored to provide you with the best service. Thank you very much for choosing our hotel again whether it is a business trip or a trip! Sincerely look forward to your visit again.

Response from Property: Life is like a journey. Yannian people advocate the Chinese lifestyle, simplifying things, regaining the honesty and trust between people, and the ability to believe in beauty. Providing you with the most considerate service is also the lifelong pursuit of Yannian people.