Niccolo Changsha

Niccolo Changsha Reviews

Niccolo Changsha

Floor 93, Tower 1, International Financial Center, No. 188 Jiefang West Road, Furong District, Changsha, Hunan, ChinaView Hotel Details
Niccolo Changsha
Niccolo ChangshaNiccolo ChangshaNiccolo Changsha
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Niccolo Changsha Guest Reviews

4.7/5
Outstanding
8358 Reviews
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(8358)
Positive reviews(8157)
Reviews with photos/video(3704)
Friendly front desk staff(643)
Would stay again(533)
Convenient for shopping(371)
Tasty food(339)
Located downtown(84)
Fantastic river view(66)
Excellent afternoon tea(63)
Luggage delivery service(61)
Negative reviews(202)
Hi
N1 Deluxe City View King Room
Checked in Jun 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on Jul 2, 2024
Friendly service, central location for tourists
Response from Property: Dear guest, thank you for choosing Niccolo Changsha and giving us a review in your busy schedule. We are very happy to see that you are very satisfied with this stay and give the hotel recognition, we have shared your recognition and encouragement to all hotel team members. We believe that with your support, we will work harder to bring the most perfect cloud stay experience to every guest like you. We look forward to your next perfect encounter in Changsha!
Guest User
N1 Deluxe City View King Room
Checked in Sep 2024
Couples
3 Reviews
3.5/5
Posted on Sep 8, 2024
This is a glorified 4 star hotel. Other than the location, you will be disappointed with the overall hotel experience. It lacks the attention to detail to be a true 5 star hotel experience. A couple of examples; non-smoking rooms being ruined by smokers, the rainforest shower (top mounted shower head) didn’t work and was just an unpleasant drizzle, air-conditioning that just had a mind of its own with no ability to adjust to desired temperature, the bed being somehow both firm and soft. If you are accustomed to chain hotels, then the attention to detail at the Niccolo is missing!
Response from Property: Dear Guest, thank you for taking time out of your busy schedule to review the hotel, for you to reflect the problem, we attach great importance to, and feedback to the relevant departments to follow up, the future we will pay more attention to the guest room facilities and equipment, thank you for sharing, we always welcome you to come back! We hope that the next time you stay at the hotel, you will be able to see a more charming scenery and experience a more elegant and exclusive service. We look forward to seeing you again! -Hotel Management
ShokudoHe
N1 Deluxe City View King Room
Checked in Jun 2024
Business travelers
13 Reviews
5.0/5
Outstanding
Posted on Jun 11, 2024
Monica。haru very good
Anonymous User
N1 Deluxe City View King Room
Checked in Jan 2024
Other
27 Reviews
5.0/5
Outstanding
Posted on Jan 14, 2024
Shenzhen-Changsha, thank the concierge for the parking space reserved in advance,礼宾部.棒👍🏻👍🏻👍🏻
Response from Property: Hello, dear guest! Thank you for taking time out of your busy schedule to review the hotel. I am very happy to see that you are very satisfied with your stay. We have shared your recognition and praise for the hotel service staff with all hotel colleagues. I believe that with your encouragement, we will work harder to bring a perfect stay experience to every distinguished guest like you. Our hotel is currently the tallest skyline hotel in Central China, and you must experience a perfect and luxurious cloud experience during your stay. I hope you can see more charming scenery and experience more elegant and exclusive services next time you stay. Looking forward to seeing you again! -Hotel management
Nick_son
N1 Deluxe City View King Room
Checked in Jan 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Jan 3, 2024
Have been served friendly by Renly, the stay of room is wonderfully and perfectly comfortable. Will definitely come back again for this hotel! Highly recommended hotel in Changsha!
Response from Property: Dear guest, Thank you very much for your kind words and feedback given following your recent stay at Niccolo Changsha. Changsha winter weather is changeable, please pay attention to timely add or subtract clothing, hope that in the cold winter let you feel our warm service. If you have any needs for your next stay, please feel free to contact our guest service team, we are always looking forward to the next perfect encounter with you!
Guest User
N1 Deluxe City View King Room
Checked in Oct 2023
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Oct 7, 2023
Perfect location, just above the ifs mall. Wonderful view if the weather is good. Services are professional.
Response from Property: Dear guest, Thank you very much for your kind words and feedback given following your recent stay at Niccolo Changsha. We are indeed very lucky and fortunate that we are located within the amazing new Changsha IFS project, in the heart of the city. Also, being located at the peak of the Star City of Changsha is truly exceptional providing some thrilling views of the views across the city day or night time. That is unless we are engulfed by a cloud which in itself is similar to an experience of being clad in cotton candy.
Handsomepeng
N3 Grand Deluxe River View King Room
Checked in Apr 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Apr 7, 2024
Hotel was good , staff was friendly . Service at hotel was good. Special shout out to Alice and Haru has been a great help at the hotel for the check in and out of the room. Thank you. Will recommend for the stay a the hotel
Response from Property: Dear Guest! Thank you for taking time out of your busy schedule to review the hotel, and we are very happy to see that you are very satisfied with your stay. Your recognition and praise for the hotel service staff has been shared with all hotel colleagues, and we believe that with your encouragement, we will work harder to bring the perfect stay experience to each and every one of our valued guests like you. We hope that the next time you stay in the hotel, you can see a more attractive scenery and experience a more elegant and exclusive service. We look forward to meeting you again!
Guest User
N1 Deluxe River View King Room
Checked in Mar 2024
Travel with friends
3 Reviews
3.5/5
Posted on Mar 31, 2024
Good location, very clean. But beyond the uniqueness of being on the 92nd floor, the rest is extremely average, including hard mattresses and awful pillows. Very average breakfast and uncoordinated staff, plus a missed opportunity with the level 93 bar.
Response from Property: Dear guest, Thank you for choosing Niccolo Changsha as your hotel and for your comments on our services. We are very sorry that this stay did not meet your expectations, if you have any comments or suggestions, please feel free to call the hotel guest service center, so that we can directly know what you think and try to improve. We hope that we will have the opportunity to provide you with better service again.
Bitao
N1 Deluxe City View King Room
Checked in Oct 2023
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on Oct 16, 2023
房间不错,服务很好,cynthia haru renly good serveice nice hotel beautiful place nice trip 设施:good
Response from Property: Hello, dear guest! Thank you for taking time out of your busy schedule to review the hotel. I am very happy to see that you are very satisfied with your stay. We have shared your recognition and praise for the hotel service staff with all hotel colleagues. I believe that with your encouragement, we will work harder to bring a perfect stay experience to every distinguished guest like you. Our hotel is currently the tallest skyline hotel in Central China, and you must experience a perfect and luxurious cloud experience during your stay. I hope you can see more charming scenery and experience more elegant and exclusive services next time you stay. Looking forward to seeing you again! -Hotel management
wangkira
N1 Deluxe City View Twin
Checked in Sep 2024
Business travelers
14 Reviews
5.0/5
Outstanding
Posted on Sep 9, 2024
Thanks haru very. Helpful see you next time
Response from Property: Dear guest, thank you for choosing Niccolo Changsha and giving us a review in your busy schedule. We are very happy to see that you are very satisfied with this stay and give the hotel recognition, we have shared your recognition and encouragement to all hotel team members. We believe that with your support, we will work harder to bring the most perfect cloud stay experience to every guest like you. We look forward to your next perfect encounter in Changsha!
Guest User
N1 Deluxe City View Twin
Checked in Oct 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Oct 14, 2023
Front Desk Renly & Cynthia Service are very good
Guest User
N1 Deluxe River View King Room
Checked in Jan 2024
Couples
5 Reviews
4.7/5
Amazing
Posted on Jan 28, 2024
Perfect Location and majestic view. Good breakfast also. A good 5 star hotel but not a luxury 6 star one
Response from Property: Dear Guest!, thank you for choosing Niccolo Changsha and for giving us a favorable review in your busy schedule! We are indeed fortunate that we are located within the amazing Changsha IFS project, in the heart of the city. Also, being located at the peak of the Star City of Changsha is truly exceptional providing some thrilling views of the views across the city day or night time. For your next stay, please feel free to contact our guest services team, we are always looking forward to your next perfect encounter!
Guest User
N1 Deluxe City View King Room
Checked in Jun 2023
Couples
1 Reviews
4.5/5
Great
Posted on Jun 21, 2023
Great location, right in the city center. But there was no signage that the check in lobby is on the 93rd floor. Asking staff on the ground floor, they just said to take the lift to 4th floor and we ended in the shopping mall and didn't know where to go. Member of staff, Vivian, was very helpful at check in. Rooms were bright and clean. Contemporary with a great view.
Response from Property: Dear guest, thank you for choosing Niccolo Changsha. We have shared your recognition and praise of the hotel service staff with all our hotel colleagues. We believe that with your encouragement, we will make greater efforts to bring the perfect accommodation experience to every distinguished guest like you. If you want to know more about this city, please feel free to consult our city insider. We will provide you with authentic characteristics of food, entertainment information guide. We always look forward to meeting you again! - Hotel Management
Guest User
N1 Deluxe City View King Room
Checked in Nov 2023
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Nov 30, 2023
Nice hotel and very friendly staff. Very well attended and service oriented. Was well taken care and highly recommended for anyone who wish to have a pleasant stay. Shout out to Concierge who was very attentive to my needs.
Response from Property: Dear guest, Thank you very much for your kind words and feedback given following your recent stay at Niccolo Changsha. We treat each and every one of our valued guests with a sincere heart and the most enthusiastic service. We are honored by your recognition of our guest service team, and we will continue to work hard to bring the ultimate cloud experience to each and every one of our guests. We look forward to the next perfect encounter with you!
Guest User
N1 Deluxe River View King Room
Checked in Jul 2023
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on Jul 7, 2023
酒店很好,赞 设施:好renly haru Monica Joyce good services 迷你吧软饮:good