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Wanda Vista Changsha Guest Reviews
4.8/5
Excellent
6876 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(6876)
Positive reviews(6766)
Reviews with photos/video(1489)
Delicious breakfast(420)
Friendly front desk staff(378)
Near shopping area(305)
Convenient for shopping(292)
Luxurious(197)
Fantastic river view(111)
Negative reviews(110)
Chrisje
Star City River View King Room
Checked in 2024 年 10 月
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on 2024 年 10 月 12 日
I arrived on a late train and had a meeting in the morning. I hadn’t brought a present with me for my acquaintance, and shops were about to close for the night.
Yvonne, Una, Naomi at the front desk and Laurina at the guest service center immediately came to my rescue, finding me a quality fragrance store where I could still buy a gift before closing time; that really meant a lot to me! Thank you ladies!
Changsha Wanda Vista is a wonderful hotel! I enjoyed my room with full on view on the Xaingjiang river.
The premises is spacious, stylish and in top condition!
The staff go out of their way to make sure, guests feel at home and check regularly whether there is anything you need help with.
On my next trip to Changsha, Wanda Vista will be my home again!
6/7
Response from Property: Dear guests, thank you for choosing Wanda Vista Changsha and get your feedback, It is our greatest pleasure to make your journey comfortable pleasure. To get your sure is our driving force and source of progress. Looking forward to meet you again.
JTravelAcc
Superior Deluxe Double Room
Checked in 2024 年 10 月
Business travelers
29 Reviews
1.0/5
Posted on 2024 年 10 月 10 日
The staffs doesn't have the mindset.
Response from Property: Dear valued guest, thank you for choosing to stay with us and providing feedback. We apologize for the less than pleasant experience you had and appreciate your suggestions. Your feedback is very important to us, and we have already shared it with relevant departments for improvement. We once again express our apologies and hope that your next stay with us will be a fresh and renewed experience. We look forward to further contact with you.
Guest User
Deluxe Double Room
Checked in 2024 年 9 月
Couples
3 Reviews
1.7/5
Posted on 2024 年 9 月 16 日
A very average experience, a symptom of the corporate no longer being solvent. Airconditining has a mind of its own, no matter how you set your desired temperature the room temperature stayed at 25C all night. Too hot for a good nights sleep
Response from Property: Dear guest, thank you for choosing Wanda Vista Changsha for you accommodation. We apologized for the inconvenience, and will enhance the maintenance for the air condition,Sorry for your displeasure again. I hope you'll feel a new look in your next stay and look forward to seeing you again.
Silvano
Deluxe Double Room
Checked in 2024 年 9 月
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on 2024 年 9 月 8 日
This is a really excellent hotel ! I stayed at this hotel for 4 nights. The location is great and within easy reach of all main sites and the underground system. The rooms are spacious and very clean. I had dinner twice in the Chinese restaurant on 5th floor and both times this was excellent.
However, the greatest asset of this hotel is definitely its staff. All staff members are all really efficient with a great attitude and also a nice smile. From the moment I entered until I left, it was right through an excellent experience with all the staff I came across, be it in reception, housekeeping, restaurant or concierge.
I have to especially mention Jack, who I believe is the Head Concierge. I asked him how can I buy tickets for the river night cruise, and he arranged everything for me. He called the boat cruise company, bought the tickets for me, sent me the QR code, sent me very detailed on how to arrive at the pier, and sent me messages later in the evening to see whether I had arrived and whether I took the boat. He also gave me his contact details and asked me to call him if I encounter any issues or need any translations. This service attitude of this person is unbelievable and I really want to thank him for all his great support.
I really recommend this hotel to whoever visits Changsha.
Response from Property: Dear guest, we are glad that you shared your staying experience with us. I believe that your trip to Changsha has left very good memories. Thank you for your recognition of the hotel's hardware facilities and our services. We will continue to maintain and continuously improve the service level, and provide guests with more intimate and comfortable services. We are looking forward to seeing you soon.
ESTELLA
Deluxe Double Room
Checked in 2024 年 5 月
Business travelers
16 Reviews
4.7/5
Amazing
Posted on 2024 年 5 月 25 日
A luxury hotel in a great location, you can have a river view. The service is top. Breakfast is good they also have local foods. You have many choices. The only negative point that I can say is the amenities in the toilet are too simple for a luxury hotel.
Response from Property: Dear guest, we are glad that you shared your staying experience with us. I believe that your trip to Changsha has left very good memories. Thank you for your recognition of the hotel's hardware facilities and our services. We will continue to maintain and continuously improve the service level, and provide guests with more intimate and comfortable services. We are looking forward to seeing you soon.
Phoebe
Star City River View Twin Room
Checked in 2024 年 4 月
Family
1 Reviews
4.7/5
Amazing
Posted on 2024 年 4 月 18 日
All the staff iare very helpful and polite. Sorry that I only remember two guys named Jimi Chang, and Mark Chan.
Definitely will stay at this hotel when I visit Changsha in the future. 🙏🙏
Response from Property: Dear guest, we are glad that you shared your staying experience with us. I believe that your trip to Changsha has left very good memories. Thank you for your recognition of the hotel's hardware facilities and our services. We will continue to maintain and continuously improve the service level, and provide guests with more intimate and comfortable services. We are looking forward to seeing you soon.
Guest User
Deluxe Room (2 beds)
Checked in 2024 年 5 月
Solo travelers
1 Reviews
4.0/5
Very Good
Posted on 2024 年 5 月 15 日
Staffs are friendly and responsive.
Enjoyed my stay.
Response from Property: Dear guest, I'm glad you had such a wonderful stay. Looking forward to your next stay.
Nick Kid Khian Chen
Superior Deluxe Double Room
Checked in 2024 年 6 月
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on 2024 年 6 月 14 日
Convenient location and wonderful hotel.
Response from Property: Dear guest, we are glad that you shared your staying experience with us. I believe that your trip to Changsha has left very good memories. Thank you for your recognition of the hotel's hardware facilities and our services. We will continue to maintain and continuously improve the service level, and provide guests with more intimate and comfortable services. We are looking forward to seeing you soon.
Mingjia
Star City River View King Room
Checked in 2023 年 9 月
Family
1 Reviews
5.0/5
Outstanding
Posted on 2023 年 9 月 22 日
My family and I had a wonderful trip in Changsha. We ended up staying at Wanda Vista for a total of three days. The hotel was clean and the room was very quiet. The staff team was incredibly helpful. In addition, the hotel was located near many great restaurants and attractions.
Response from Property: Dear guest, Thank you for your commets! I'm very pleasure that you and your family have a good stay experience and look forward to your next visit!
Guest User
Deluxe Double Room
Checked in 2023 年 10 月
Family
1 Reviews
5.0/5
Outstanding
Posted on 2023 年 10 月 23 日
Ms Linda Li has a professional service attitude and is very friendly to guests.
Dietmar RAMBAU
Premier Executive River View King Room
Checked in 2023 年 7 月
Couples
9 Reviews
5.0/5
Outstanding
Posted on 2023 年 7 月 10 日
We where visiting this Hotel as a couple and spent there a very nice weekend together. The service in the Hotel was very supportive. The breakfast was good. The location is very central in Changsha. We would recommend a stay if you want to have a good time in Changsha.
Guest User
Deluxe Double Room
Checked in 2024 年 8 月
Family
21 Reviews
5.0/5
Outstanding
Posted on 2024 年 8 月 15 日
OK OK OK
Luobo
Superior Deluxe Twin Room
Checked in 2023 年 7 月
Family
4 Reviews
5.0/5
Outstanding
Posted on 2023 年 8 月 9 日
OK!OK!OK!OK!OK!
helaine
Deluxe Room (2 beds)
Checked in 2021 年 11 月
Business travelers
1 Reviews
4.0/5
Very Good
Posted on 2021 年 11 月 17 日
The staff is working very hard to make you feel as a valued guest. The hotel is a typical old style 4-5 Chinese hotel with grandiose lobby. The room are spacious, comfortable and very quiet. For the but: the wifi connection is a mess. The breakfast buffet has poor western choices (ok if you prefer Chinese option).
Response from Property: Dear guest, we are glad that you shared your staying experience with us. I believe that your trip to Changsha has left very good memories. Thank you for your recognition of the hotel's hardware facilities and our services. We will continue to maintain and continuously improve the service level, and provide guests with more intimate and comfortable services. While regarding the mentioned WiFi connecting and BBF selection, we are also committed to improving internet speed and diversifying breakfast. We are looking forward to seeing you soon.
Guest User
Deluxe River-view Suite
Checked in 2024 年 10 月
Family
25 Reviews
5.0/5
Outstanding
Posted on 2024 年 10 月 8 日
During the National Day holiday, I took my baby to Changsha for a red tour. Among the many hotel options, I finally stayed at the R&F Wanda Vista Hotel. The room is spacious, the floor is high, the view is good, and you can see Orange Island from the window. The surrounding transportation is convenient. It is not far from the subway, Orange Island, Yuelu Mountain, Du Fu Jiangge, Tianxin Pavilion, etc. There are many snacks, especially about half an hour's drive from the railway station, which makes it convenient for us to visit Chairman Mao's former residence in Shaoshan that day. The service attitude of the hotel staff is also very good, especially helping to find the data cable and express it back. Looking from the riverside or the top of Yuelu Mountain at night, the appearance of the hotel is beautiful and conspicuous. It should be one of the landmark buildings in the city. The only drawback is that the hotel is undergoing small municipal construction on the road side, which is a little noisy during the day, but the soundproofing facilities in the room are pretty good, which is generally acceptable. The hotel breakfast is also very rich, and the high-quality logistics services in all aspects provide a guarantee for this pleasant journey, which is worth a thumbs up👍🏻
Original TextTranslated by Google
6/11
Response from Property: Dear guest, thank you very much for your review of our hotel. We are very happy to learn that you are impressed by our service attitude. Guest satisfaction has always been our greatest motivation and pursuit, and your praise is the best affirmation for us. We will continue to strive to provide high-quality services so that every guest can feel our sincerity and care. Of course, your valuable opinions are also very important to us. I have reflected your suggestions to the hotel management department. Sincerely invite you to stay again, and we will work hard to do better.