Yunxuan Hotel (Changsha Wuyi Square IFS International Financial Center) Reviews
Yunxuan Hotel (Changsha Wuyi Square IFS International Financial Center)
No. 1210, 12th Floor, North Tower, Huayuan Yunxi, Tianxin District, Changsha, Hunan, ChinaView Hotel Details
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Yunxuan Hotel (Changsha Wuyi Square IFS International Financial Center) Guest Reviews
4.5/5
Good
588 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(588)
Positive reviews(557)
Reviews with photos/video(108)
Convenient location(82)
Easy to get around(48)
Classy environment(41)
Friendly front desk staff(23)
Fantastic river view(21)
Perfect for families(6)
Close to metro(5)
Negative reviews(31)
Jia Her Sean
Loft Suite - River-View
Checked in 2023年9月
Solo travelers
7 Reviews
3.2/5
Posted on 2023年11月26日
Good location and friendly staff. Room reeks of cigarette smell in the morning. Someone smokes every morning at the hallway.
Shizi。
Yun Xi Loft Double Bed Room (Duplex + Sky River-View)
Checked in 2023年11月
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on 2023年11月7日
In the central location, the North Tower side was difficult to find at first. But the environment is really nice. There are windows and you can see the river view. The hygiene is very good and all disposable items are provided. It is surrounded by attractions for easy check-in. Randomly taken in the room
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6/9
Response from Property: ❤Self-service laundry service - a must-have for business travelers❤ Yunxi always wants to give you better, hehe, your satisfaction will give us unlimited motivation! Yunxi follows the service concept of nature, friendliness and sincerity, so that every guest staying at Yunxi will feel the sincerity of a friend. You can feel your love for us from your words. We look forward to seeing you again. Come and visit me~
Guest User
Loft Suite - River-View
Checked in 2023年11月
Travel with friends
9 Reviews
5.0/5
Outstanding
Posted on 2023年11月5日
The experience is great! Good location, spacious and hygienic room, wide view! Recommended
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Response from Property: ❤Near Super Wenheyou-Pozi Street❤Every day without dancing is a betrayal of life, and every time spent with you is Keer’s most beautiful memory. Thank you for your recognition of Yunxi, Yunxi looks forward to dancing with you next time. Yunxi sincerely wishes you happiness every day! Come often~
Yuebaochaokeai
Yun Xi River-View Double Bed Room (Sky River-View)
Checked in 2023年10月
Couples
4 Reviews
2.2/5
Posted on 2023年10月9日
I think this evaluation is very fair. The hygiene is indeed very poor. The lifting rack is still low, which is really bad. There is a bit of a smell in the room, the quilt is damp, and there is no light-off button next to the bed. I stayed for 2 days and did not take a shower. I feel that the hygiene is very poor. There are water stains on the faucets. The plugs and sockets are still as shown in the picture, which is a safety hazard.
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Response from Property: Dear guest, we are very sorry that we did not bring you the best stay experience. Your feedback on room hygiene has been reported to the floor colleagues as soon as possible. In the past two days, all hardware has been inspected for water damage. The hotel has a big problem. Some rooms are designed with lofts on the upper and lower floors, so the floor height may not be high in some locations. You booked a double bed room at that time. After you reported that the room area was not up to your expectations, we immediately gave you advice. You have arranged a suite with a relatively higher price. If you have the opportunity to stay at our hotel again next time, if you have any questions during your stay, you can give us feedback as soon as possible and we will solve your appeal as soon as possible. Thank you very much. Your valuable opinions will help us do better with your encouragement.
Guest User
Family Suite
Checked in 2023年7月
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on 2023年7月18日
The room is very big and comfortable, my friends and I lived very comfortably! ! !
The hotel is just across from Pozi Street, very close to Juzizhoutou, and there are Internet celebrity attractions next to it. The location is excellent, and I love it so much😍😍😍
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Response from Property: ❤Drinking tea for a pleasant look-authentic Changsha stinky tofu ❤The most beautiful encounter is this, like the long years, the long wait, meeting you when the sun is just right and the breeze is splashing, thank you for your support and for us The results of hard work have been affirmed. Every employee in our family has devoted 100% of their efforts and intentions, just to bring you a comfortable stay experience. "Thank you for having you, I am moved" We will do better with you on the way forward
Guest User
Yun Xi Loft Double Bed Room (Duplex + Sky River-View)
Checked in 2023年6月
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on 2023年6月22日
The hotel is on the side of Pozi Street. The location is perfect as a part-time job. I read many hotels on the Internet with my friends and chose this hotel. The staff of the hotel are very good and the service attitude is also good. If you come to Changsha with several people staying here You can choose their home! Very cost-effective
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Response from Property: ❤Drinking tea for a pleasant look-authentic Changsha stinky tofu ❤The most beautiful encounter is this, like the long years, the long wait, meeting you when the sun is just right and the breeze is splashing, thank you for your support and for us The results of hard work have been affirmed. Every employee in our family has devoted 100% of their efforts and intentions, just to bring you a comfortable stay experience. "Thank you for having you, I am moved" We will do better with you on the way forward in the future!
Guest User
Yun Xi River-View Double Bed Room (Sky River-View)
Checked in 2023年6月
Family
2 Reviews
5.0/5
Outstanding
Posted on 2023年6月8日
The location of the hotel is very good. It is very convenient to go to Pozi Street and Taiping Old Street. There are many snacks and traditional Hunan cuisine shops nearby. There are many shops with pleasant tea color and black classics. Next to Hisense is Wen Heyou. Various check-in places.
Although the younger brothers and sisters at the front desk are very young, they have a good attitude.
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Response from Property: ❤Starry Sky Observatory-Enjoy the sunrise and sunset❤ Not everyone who passes by will know each other, and not everyone who meets can be cared about. Yunxi and you meet here, meeting is fate, let Let's work together to continue this precious fate, thank you baby for your praise and affirmation, and look forward to meeting you next time~
Guest User
Loft Suite (Fridge)
Checked in 2023年11月
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on 2023年11月15日
Hygiene: Very clean and no smell
Environment: It’s not as noisy as May Day Square. It’s right next to Taiping Old Street and very close to May Day Square. There are a lot of delicious food around. It’s very convenient to go everywhere. I’m very satisfied.
Service: The service is very good! ! !
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Response from Property: ❤Can be invoiced - Luggage storage❤A gentle smile and a satisfactory comment, like the warm sun in winter and the breeze in summer, give us hope and motivation. Every good comment carries Yunxi's tireless dedication to our relatives. Patience and hope, thank you for your praise and support for Yunxi, and thank you for accompanying me all the way~
Guest User
Family Suite
Checked in 2023年5月
Travel with friends
1 Reviews
1.2/5
Posted on 2023年5月29日
The environment is very poor, the sound insulation is not good, a centipede appeared on the bed, and the quilt cover has holes. In short, it is very poor.
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Response from Property: Dear guest, I am very sorry that I did not give you the best stay experience. After getting your feedback that day, I will compensate you for the room fee as soon as possible. The hotel is an apartment hotel, and the public area sanitation is under the jurisdiction of the property management. We have contacted the property management Fang Communication has rectified and strengthened the overall environment of the work area. It has been seen that the sanitary environment of the work area has been significantly improved. Sound insulation is indeed a common problem in all hotels at present. Sound insulation strips have been installed at the door of the room, but there is no feedback from current guests. I believe that the sound insulation problem has been significantly eliminated; indeed, we did not pay enough attention to the summer mosquito problem during the season change. We have communicated with the property management and pest control companies to carry out pest control treatment. There was no such feedback during the customer return visit this week, which is also very special. Thank you for your supervision of Yunxi. I believe we will do better and better under your supervision. We also welcome your next visit.
Guest User
Yun Xi River-View Double Bed Room (Sky River-View)
Checked in 2023年2月
Couples
1 Reviews
5.0/5
Outstanding
Posted on 2023年2月19日
Praise! It is convenient to eat, live and travel, the accommodation environment is very good, and the boss's service attitude is also very good. I am very satisfied with my trip to Changsha!
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Response from Property: Not everyone who passes by will be acquainted, and not everyone who has met can be cared about. Yunxi meets you here, and meeting is fate. Let us work together to continue this precious fate , thank you baby for your praise and affirmation, and look forward to meeting you next time~
Guest User
Yun Xi Loft Double Bed Room (Duplex + Sky River-View)
Checked in 2023年4月
Couples
8 Reviews
2.7/5
Posted on 2023年4月10日
The location of the hotel is good. It is very convenient to go to surrounding attractions. The boss is very enthusiastic and can solve the needs in time. However, the overall facilities are not very good. It is my first time to stay in a hotel and the shower head is not as tall as me. The sound insulation is also not good. Very good, I could hear clearly what was said on the phone at the front desk.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation of the hotel. Thank you very much for your recognition of the hotel service. The hotel is located in the core area of Changsha. Just across the road is Taiping Old Street. It is within walking distance of Huangxing Road Pedestrian Street and IFS International Financial Center. , Pozi Street, Orange Island and other tourist attractions! Regarding the floor height problem you mentioned, since some hotel room types are designed as loft duplexes, small areas of some rooms may not have high floor heights, which is indeed not friendly to guests with height advantages. However, this room type is still subject to some Highly praised by young customers, the novel design style and duplex room type still have their unique appeal. Regarding the sound insulation problem you mentioned, it is a common problem in the hotel industry, and your room is close to the front desk. Therefore, we are also configuring sound insulation strips to optimize the sound insulation of the room, as well as training the front desk and controlling the volume. Currently, the room Customer response has been good. Thank you very much for your recognition and suggestions on all aspects of the hotel. I believe that we will do better and better under your encouragement and become a home where all guests can return home with satisfaction!
Guest User
Yun Xi River-View Double Bed Room (Sky River-View)
Checked in 2021年12月
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on 2022年3月2日
Deluxe Loft Suite
The hotel environment is clean and tidy, the layout of the rooms is perfect, elegant and stylish, and the service is thoughtful, making people extremely comfortable. It created a feeling of home for me, no matter how large or small it is, it is so impeccable ~ [Environment] The environment is very good, you can see the river view! [Hygiene] It is clean and comfortable to live in [Facilities] The facilities are relatively complete, no what is missing
It's very comfortable for 2 people to live in! There are a lot of snacks around! The location of the hotel is very good, just on the edge of the Xiangjiang River, downstairs is Pozi Street, Super Wenheyou is opposite, and there are many popular Hunan restaurants next to it. A few steps away is Jiefang West, Taiping Old Street, and it only takes a few minutes to walk to Pedestrian Street and 51 Square. It is a very good hotel [Strong][Strong][Strong][Strong]
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Response from Property: ,Recall the best memories, taste the most unforgettable years, dedicate the best time to the sweetest you, the best food to the most beautiful you, let happiness walk with you, share joy with you, let happiness accompany you Voyage! Here, in Yunxi, I am still waiting for you!