Pearl River Garden Hotel Changsha

I have stayed at this hotel many times. The rooms are clean and hygienic, the layout is reasonable, the comfort is very good, the service is also very good, the breakfast is rich, the transportation is convenient, and it is near the subway station. It is the first choice for booking every time!

The location is good. When I entered the room and saw the small gifts given, I felt very warm and friendly. The hotel has its own underground parking lot, and there is a subway station a few hundred meters away. There is a square opposite the hotel, and there is tea in the square. There is basically no need to queue. There are many restaurants, so eating is very convenient. The internal environment of the hotel It’s not bad. The stir-fried broth noodle for breakfast is delicious. I won’t get tired of it after eating it for several days👍🏻 Let’s talk about the dissatisfaction: 1. The lady who checked in at the front desk that night had a very bad attitude. She felt like I owed her money and kept ignoring her answers. I stood at the front desk to ask questions and asked her many times before she got back to me. One sentence; 2. The breakfast waiter in the restaurant was even more annoying. We arrived at the restaurant at 9:30 and wanted to get some salad to eat. We found that the two salad dressings were empty. After looking around, we found a reluctant waiter. After waiting for 10 minutes, I still didn’t get it. I had no choice but to find the waiter again. I followed her to the kitchen where the soup noodles are cooked and asked. I saw the chef playing with his mobile phone and the bowl with the sauce was placed there. Next to a pile of sundries, I insisted on it, so I reluctantly took it out of the refrigerator and poured me a sauce. When I asked for both sauces, the chef said directly that he didn't have any, but I clearly knew Bai Bai saw that there were some in the refrigerator. Such a bad attitude has made my impression of your hotel plummet.

I originally booked a parent-child room, but later the front desk upgraded me to a family suite. I was very satisfied. The room setting is very childlike, with many big-mouthed monkey logos. The children also like it very much. There is a bathtub and shower, and the room service and restaurant service are very good. I stayed here for four days and it was very comfortable. It's also very close to the subway station. Parking is free. You just need to scan the QR code at the front desk when you leave. Everything is comfortable and satisfying! Next time I have the opportunity to come to Changsha, I will stay here again!

I have lived here for four or five days, and I have the qualifications to comment. First, the day I first arrived, there was a pile of luggage, and the receptionist at the door didn’t help when he saw it. Second, I asked for hygiene every day I continued to stay. Cleaning, the cleaning results are very poor. Before I went out, the table was dirty and had oil stains. After cleaning, I went back and saw that there were still some. The dental appliances in the bathroom were never cleaned up. For a five-star hotel, if you don’t have a gym or swimming pool, you can understand it, but you outsource the swimming pool to earn money for hotel guests. Is this appropriate? I often live in so many five-star hotels on business trips, or This is the first time I encountered such a situation, and I am completely disappointed. I will not consider it when I come to Changsha in the future, and I am a Cantonese. This hotel also makes me disappointed with Guangdong Pearl River Enterprises. I don’t understand the management

The environment is very good. My one-and-a-half-year-old daughter has learned to play slides by herself, and the service attitude is also very good. Because I want to buy their giraffes, they have worked so hard to ask Ctrip through the purchasing department. Not for sale, but the service attitude is good. I am very satisfied with the experience of staying this time. I strongly recommend the parent-child suite. I will stay in Changsha next time!

Very good stay

春節帶孩子到長沙，入住酒店，前台接待妹妹小周小方熱情大方，服務到位，果然名優。房間寬大，品牌衞浴，設施齊全，乾淨衞生。一樓還有游泳池，房間隔音效果很好，晚上安靜好睡眠，自助早餐豐富多彩。值得推薦，下次來長沙，還會選擇入住。

帶着小孩子出來玩的，酒店附近2個大型商場，購物娛樂都很方便。最主要的是小孩子有地方打發時間，酒店服務也很不錯，東西落下了主動聯繫幫我寄回，謝謝小眭

酒店氛圍很好，之前有入住過這裏，這次入住剛到門口就聽到很熱情的打招呼，很親切。房間衞生也一如既往的乾淨衞生。