NINETEEN HOTEL Reviews

Response from Property: 【身居繁華·鬧中取靜+拍照打卡出片】尊敬的閣下，“湘江碧透千重錦，嶽麓巍峨萬仞山。” 十九號公館有着紅色文化的背景與現代酒店的優雅。已成為精心設計的庭院式園林酒店。這裏提供送洗衣物服務，讓您的出行更加便捷。距離橘子洲頭約 3 公里，在那裡，您可以漫步於洲上，欣賞湘江兩岸的美景，感受偉人的豪邁情懷。酒店二樓有着以‘竹閲’命名的書吧，供您在閑暇時沉浸書海，享受寧靜的閲讀時光。嶽麓山也在不遠處，約 5 公里的距離，您可以登上嶽麓山，領略千年學府嶽麓書院的文化底藴，欣賞長沙的城市風光。感謝您的點評，我們會繼續努力，為您帶來更優質的服務。

Response from Property: 【旅遊首選+管家服務+專業泊車】尊敬的賓客，非常感謝您的到來，“海內存知己天涯若比鄰”。希望十九號公館不衹是您旅途中的驛站，更是您不論身處何地的好鄰居，能讓您"感受鄰里"般的温暖親切，不再“獨在異鄉為異客”。感謝您對我們的認可與好評，小館長家還有許多美好的服務，免費增值服務包括洗衣烘衣、各種生活用品均可免費借用，還有着超高技術的專業泊車人員哦，能夠讓您停車無煩惱！“用服務創造歡樂”，高品質的服務是我們一直追求的目標，我們會再接再厲不辜負您的好評。期待您的再次光臨，祝旅途愉快

Response from Property: Thank you for choosing Mansion 19. It's a great honor for the little curator to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. I hope that the sincere service of the curator can bring you a more pleasant experience. All the staff of the hotel sincerely look forward to your coming again!

Response from Property: [ Changsha antique decoration private garden, free laundry, luggage delivery, Hibiscus Plaza Subway Walk 10 minutes and other housekeeping services ] dear friends: Hello! Thank you for your praise! We are also surprised to see your sincere recognition of the hotel. Thank you very much for your affirmation of our service. As hotel people, we should not only do our own essential work, but also pay attention to the guests' individual needs, provide personalized service for each guest, and surprise the guests with excellent service, the final satisfaction of the guests. From your comments, we can see that you are very satisfied with this stay, thank you again for your recommendation, we will continue to work hard for your next visit to Changsha Ready, the 19th mansion appointment will not be missed.

Response from Property: 尊敬的賓客：您好！很高興您選擇入住十九號公館露台酒店，小館長為您準備了很多小驚喜哦！晚上的晚安粥、免費的生活用品、免費的健身房及洗衣房與書吧，衹要您需要，我們都會竭盡所能為您準備的哦!看到您的評價小館長真的很開心！酒店地處繁華地段，位於五一商圈內，有着都市的熱鬧和方便，旁邊就是芙蓉廣場，還為您提供簡捷免費的早餐，粉面自選，營養豐富哦！不管您是趕飛機還是高鐵、火車都是沒問題的哦！俗話説，家是避風的港灣，是温馨的小窩，是温暖身心的一隅。有愛才有家，小館長一直希望會用自己的貼心和暖心，能夠成為您心中的那個家外之家，期盼您的下次回家！祝您一路順風，非常期待您下次入住哦!

Response from Property: 【Intimate 100 free butler services + high-end customized toiletries】Dear guest: Hello! Thank you for taking the time to comment on the No. 19 Mansion Terrace Hotel. We will work harder to create a more comfortable and warm living environment for you. Thank you again for your love for the hotel~ The curator has safflower oil, thermometer, OK band-aid, iodine and alcohol cotton swabs. The curator has also specially prepared 100 free travel essential items, so that you who pursue excellence will feel as comfortable and convenient as at home even on the journey, such as: curling irons, lotion, disposable underwear, gel water, umbrellas, nail clippers, toner, contact lens solution, disposable umbrellas, children's toiletries and children's toys for children, etc. As long as you need it, we will do our best to prepare it for you~ We will definitely deliver it to your room as soon as possible, so that you can feel the warmth of home. Looking forward to your visit to No. 19 Mansion again, we will provide you with better service and experience!

Response from Property: If life needs a perfect symbol, nothing is more suitable than a smile~ We hope that our enthusiasm will infect every guest and leave you with a wonderful stay experience! Thank you very much for your support and recognition of the curator in all aspects. Seeing your satisfaction and affirmation, the curator is really very moved! A beautiful day starts with your praise and recognition. A simple satisfaction makes the curator very encouraged~ The mansion is hidden in the Shuifengjing community, quiet in the bustling city. We will continue to work hard to be ready for you to come back at any time, and look forward to experiencing the beauty of the city with you!

Response from Property: 【Smiling Service】If life needs a perfect symbol, nothing is more suitable than a smile~We hope that our enthusiasm will infect every guest and leave you with a wonderful stay experience! Thank you very much for your support and recognition of the curator in all aspects. Seeing your satisfaction and affirmation, the curator is really very moved! A beautiful day starts with your praise and recognition. A simple satisfaction makes the curator very encouraged~The mansion is hidden in the Shuifengjing community, quiet in the bustling city. We will continue to work hard to be ready for you to come back at any time, looking forward to experiencing the beauty of the city with you!

Response from Property: The warmest thing is not spring, but your affirmation. The most comfortable thing is not the sunshine, but your warm smile. The happiest thing is to get your affirmation. We will continue to work hard. The hotel is located in a bustling area, with the bustle and convenience of the city. The hotel buffet breakfast is rich and delicious, and there will be take-out boxes! The curator can also help you transport your luggage to Changsha South or the airport for free. If you need it, you can contact us in time~ Home is a sheltered harbor, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel has always hoped to use its own caring and warm heart to become the home away from home in your heart, looking forward to your next return home! Looking forward to meeting you next time.

Response from Property: 尊敬的賓客:您好!感謝您對小院長的信賴!更感謝您的不吝誇獎與強烈推薦!我們早餐是中式簡餐，有長沙最具特色的粉面和營養粥類、雞蛋等，品種不下幾十種哦，確實得到了諸多客人的肯定呢!最後真心感謝您對我們服務的認可和鼓勵，這也是激勵所有員工為賓客提供更好服務的動力。我們會繼續努力，期待您的再次光臨!

Response from Property: Dear guest: Hello! Thank you for choosing No. 19 Residence Terrace Hotel. It is a great honor to serve you. At the same time, thank you for your valuable suggestions. We know that this is the greatest care and help for us. We will seriously study and solve it to provide you with a more comfortable and warm stay experience. All the hotel staff are looking forward to your stay again!

Response from Property: [A different scenery in a bustling city] Seeing the young master's praise for the young curator, my heart was instantly filled with joy and excitement! Thank you for your 5-point review. Everything we do is to bring a different holiday experience to every family member. Our No. 19 Mansion combines the characteristics of white walls and green tiles of Hui-style architecture to create a different scenery in a bustling city~ Time flies, and the young curator has not taken a good look at the young master for a few more times, and you have left the store in a hurry. The most beautiful time is the time when you are here, which can't be dispersed in memory, in the heart, and in the mind for a long time. Grateful for the encounter and fate, every city will always have reasons to miss, every season has our unforgettable scenery, and every hotel has their sweet and warm memories. I hope that the young curator will be the warmest and most unique one in your memory! Come back to the hotel often, and wish you: well! Stay together for the years and wait for your return~

Response from Property: 【❤Smiling Service + One Change for One Guest❤】Thank you for your affirmation of us. In order to provide you with a more meticulous and thoughtful service experience, the curator has specially prepared 100 free travel essential items for you, such as: disposable underwear, disposable razors, disposable bath towels, children's toiletries and children's toys for children, etc. You can contact the front desk, and we will definitely deliver them to your room as soon as possible. The hotel also provides good night porridge at night, and there are different varieties every day! The geographical location of our hotel is very advantageous. It is very close to Wuyi Square, IFS Guojin Center, Pozi Street, Taiping Street, Pedestrian Street, Orange Island, and Yuelu Mountain. It takes about 10 minutes to walk to the subway station and take the subway. The decoration style of this hotel is also very unique, belonging to the courtyard style. The hotel's bedding facilities have also been strictly disinfected, one change for one guest, and each room is cleaned for at least half an hour. Our attentive service is only to make you feel the warmth of home! We try our best to make every guest who stays at No. 19 Residence satisfied. The hotel has prepared a small gift for guests, mineral water, to check out! You who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day! Yeah!

Response from Property: Dear lady, seeing your comments makes us full of confidence and joy. No matter how many work tasks we have every day, as long as we open this page and see your trust in the hotel and your satisfaction with this stop on the journey, there is really no way to describe the joy of being recognized in words. It is our honor to have such a wonderful guest as you. The hotel is located at No. 647 Jianxiang Road, within walking distance of May Day Square IFS International Finance Center, and can also be reached by Metro Line 2! It is only one stop away from May Day Square, and you can check in at major Internet celebrity spots. The hotel has a 24-hour free laundry room and gym. Serving every guest well is our consistent pursuit. We will uphold the customer-first service concept and give all guests the feeling of returning "home". I look forward to meeting you again~