Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.7
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(5318)
Positive reviews(5284)
Reviews with photos/video(1997)
Delicious breakfast(1723)
Friendly front desk staff(1563)
Convenient parking(850)
Clean pool(470)
Awesome gym(431)
Delicious buffet(247)
Perfect for kids(202)
Has play area for children(47)
Negative reviews(34)
Guest User
Massage Chair Double Bed Room
Stay Date Apr 2025
Business traveler
1 Reviews
10/10
Outstanding
Posted on Jul 1, 2025
I recently stayed and had an exceptional experience from start to finish. From the smooth check-in process to the thoughtful little touches in the room, everything was well managed and professional. The room was spacious, clean, and beautifully designed, with a comfortable bed and all the amenities I needed.
Breakfast offered a wide selection of both local and international dishes, all fresh and delicious.
Response from Property: Thank you so much for taking the time to share your wonderful feedback about your recent stay! We’re absolutely thrilled to hear that your experience was exceptional from start to finish. We truly appreciate you highlighting our team’s professionalism and attention to detail. Feedback like yours inspires us to continue delivering memorable experiences. We hope to welcome you back very soon!
1500013****
Executive Queen Room
Stay Date Oct 2024
Family
9 Reviews
8.5/10
Very good
Posted on Dec 8, 2024
The room was a bit not clean but the hotel staff immediately took care of the problem by switching me to a different room. Great staff service!!
Response from Property: 【毗鄰龍之夢、川步村、太湖觀景台,車程約15-25分鐘】尊敬的賓客您好!感謝您下榻長興開元名都。很遺憾此次入住未能讓您滿意,我們深感抱歉。我們也深知服務無止盡,在人性化的專業服務道路上我們還有更多的知識需要學習,但請您相信我們會一直努力,努力提升我們的硬件與服務。誠摯地希望您再次光臨長興開元名都,下一次的遇見,請您見證我們不一樣的進步
Awesome Doge
Exclusive Smart Sleep Double Bed Room
Stay Date May 2025
Solo traveler
64 Reviews
10/10
Outstanding
Posted on Sep 18, 2025
Newly decorated. Highly recommended.
Response from Property: 【酒店自助晚餐佳餚薈萃,住客尊享優惠禮遇】親愛的客人,非常感謝您的高度推薦😘!能得到您的認可,我們感到無比榮幸🙏。我們會繼續努力,為您提供更加優質的服務🤗,期待您的再次光臨哦😉!
高在友(고재우)
Superior Queen Room
Stay Date Jul 2024
Family
23 Reviews
9.5/10
Amazing
Posted on Sep 10, 2024
What a wonderful trip! Room cleanliness is awesome
Response from Property: 【毗鄰龍之夢、川步村、太湖觀景台,車程約15-25分鐘】尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Leonid Lashkevich
Superior Queen Room
Stay Date Mar 2024
Business traveler
10 Reviews
10/10
Outstanding
Posted on Apr 23, 2024
Nice hotel with polite attitude. A plate of a couple of fruits every day.
Response from Property: 尊敬的賓客:非常感謝您的入住和詳細點評!如此細緻而又温馨的遊記,不僅是對我們服務的肯定,亦或是對讓我們在這樣温馨洋溢的字裡行間體會到來自客人的讚許,這將是給予我們付出的最好回報。客人的舒心與愉悦是對我們工作的最好鼓勵,酒店全體員工期待您的下次光臨!
Guest User
Superior Queen Room
Stay Date Feb 2024
Business traveler
2 Reviews
10/10
Outstanding
Posted on Mar 15, 2024
I only regret that I had spent one night in this hotel. I wish I will back soon.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Anonymous User
Superior 2-bed Room
Stay Date Feb 2023
Business traveler
1 Reviews
10/10
Outstanding
Posted on Mar 22, 2023
Excellent hotel. Reception Wang Lei Lei offered the same price for 2 night extension in the same room. Safe me the hazzle to carry my luggage down to lobby. Online price is higher. Safe me some money. Great hotel.
Response from Property: The hotel's reply: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
E3307****
Superior Queen Room
Stay Date Apr 2025
Other
19 Reviews
10/10
Outstanding
Posted on May 20, 2025
The hotel has a good environment, the rooms are clean and spacious, the indoor heated swimming pool is 25 meters long, and there is a waterline isolation, which is very standard, and the breakfast is rich. The front desk Xiaowen's service is warm and thoughtful, which deserves praise👍
Show OriginalGoogle Translated
Response from Property: [Next to Oriental Plum Garden, about 15 minutes by car] "Dear guest: Hello! Thank you for your 5-point review! Every city always has a reason to miss it, every season has its unforgettable scenery, and every hotel has its sweet and warm memories. I hope Changxing New Century Hotel will be the warmest and most unique one in your memory! Come back to Changxing New Century Hotel often."
1362579****
Superior 2-bed Room
Stay Date Apr 2025
Family
19 Reviews
10/10
Outstanding
Posted on May 18, 2025
Came here to participate in the competition, booked in advance, the hotel is pretty good, the room is relatively new, Leilei's room is well arranged, very quiet and comfortable, the room is clean, the view is also very wide, you can see the administrative center, the breakfast on the first floor of the hotel is recommended, there are many kinds, the children are also very happy to eat, there is also Wanda Plaza nearby, it is very convenient to eat 👍 It is also in the city center, the location is easy to find, recommended [strong]
Show OriginalGoogle Translated
Response from Property: 【毗鄰龍之夢、川步村、太湖觀景台,車程約15-25分鐘】尊敬的賓客:您好! 感謝您對長興開元名都酒店的鼓勵與推薦! 金獎銀獎不如您的誇獎,金盃銀盃不如您的口碑,我們不會讓您失望的! 祝:萬事如意!
kobe81
Superior 2-bed Room
Stay Date Apr 2025
Family
5 Reviews
10/10
Outstanding
Posted on May 4, 2025
I took my family and children out for a short holiday, and Kaiyuan was my first choice. The housekeeper, Miss Lei Lei, was very enthusiastic. When we checked in, she arranged our rooms together. Seeing that we brought children and the elderly, she specially arranged them together. The response was also very timely when we checked in. She sent us fruits and mineral water, and gave the children small gifts 😄. The room was also upgraded. The room is quite spacious, and the bathroom is separated into dry and wet areas. The breakfast on the first floor is great, with rich and varied varieties, and there are also local dry noodles. The elderly praised it as great. The hotel also has a swimming pool, and the water is not cold, but constant temperature. The highlight is that there is also a children's play area. We also went to the Dragon Dream Taihu Ancient Town. I will definitely choose here next time
Show OriginalGoogle Translated
Response from Property: [Adjacent to Dragon Dream, Chuanbu Village, Taihu Observation Deck, about 15-25 minutes by car] "Your comments are as beautiful as spring flowers, blooming in our hearts. Service and quality are our unremitting pursuit. We sincerely look forward to your visit again!"
aiko****
Superior 2-bed Room
Stay Date Apr 2025
Family
7 Reviews
10/10
Outstanding
Posted on May 4, 2025
We planned the May Day trip in advance and took our baby and parents out to play. We chose Changxing as our first stop and booked a room in advance. I was very satisfied with the service. The housekeeper Leilei was very considerate. She called me one day in advance to ask about the arrangement of the room orientation and arranged it for me in advance. When we arrived the next day, Leilei sent us the location and arranged the room on the same floor for us [strong][strong] She was also very thoughtful. She gave the baby a small gift when we checked in. The room was quite large with a wide view. The night view was really beautiful at night. Leilei recommended places to visit nearby. We went to Chengshangou the next day. The children had a lot of fun. The hotel breakfast was also very good. The taste was great. There were many types and it was convenient to choose. It was the first choice for parent-child travel [strong]
Show OriginalGoogle Translated
Response from Property: [Next to Datang Gongchayuan, about 15 minutes by car] Thank you for choosing to stay in our hotel and sharing your experience. We apologize for the noise disturbance you encountered during your stay. The upgrade of the executive floor is intended to provide guests with a better stay experience. We are very sorry that it did not meet your expectations this time. Regarding the equipment noise problem you reported, the engineering department has carried out maintenance as soon as possible to ensure that similar situations will not occur in the future. Once again, I apologize for affecting your holiday rest and wish you a happy life.
baida****
Executive Queen Room
Stay Date Apr 2025
Family
4 Reviews
10/10
Outstanding
Posted on May 3, 2025
This stay was very satisfying. The room was clean and tidy, the bedding was soft and skin-friendly, and I slept well until dawn. Xiao Zhao at the front desk was warm and thoughtful, checked in quickly, and recommended surrounding attractions. There were a variety of breakfasts on the first floor, and my son and I played the old arcade in the game hall on the third floor. It was super fun. I will come again in the future~
Show OriginalGoogle Translated
6/7
Response from Property: 【毗鄰龍之夢、車程約15-25分鐘】開心曾經擁有,不求您戀“我”,衹感恩在“我”最美的年華里遇到您!突然發現,能讓您開心讓你滿意,才是我們認為世界上最幸福的事~
garyletian
Superior Queen Room
Stay Date Apr 2025
Family
2 Reviews
10/10
Outstanding
Posted on May 3, 2025
I took my kids on a trip during the May Day holiday and booked a trip to Changxing in advance. The hotel service was very good. Leilei was warm and thoughtful. She contacted me one day in advance to ask if we had any special needs. The sanitation was also very clean. It was very convenient to get in and out. The overall stay was very comfortable. The stay was very comfortable, the service staff was also very good, the room was clean and tidy, the environment was excellent, the aunties were very enthusiastic, and the needs were solved in time. The breakfast was also good, the price-performance ratio was very high, the transportation was convenient, and the facilities were complete. In short, I like it very much and will come again next time
Show OriginalGoogle Translated
Response from Property: [Adjacent to Dragon Dream, Chuanbu Village, and Taihu Observation Deck, about 15-25 minutes by car] Dear guests: Hello! Thank you for your encouragement and recommendation of New Century Grand Hotel Changxing! Gold medals and silver medals are not as good as your praise, gold cups and silver cups are not as good as your reputation. We will not let you down! I wish you all the best!
M307945****
Superior 2-bed Room
Stay Date Apr 2025
Family
1 Reviews
10/10
Outstanding
Posted on May 2, 2025
I came to Changxing for the May Day holiday and booked a hotel a week in advance. I brought my children out. Lei Lei, the front desk lady, provided very good service. She contacted me one day in advance to inquire about my arrival time and check-in arrangements. She also upgraded my room. I had a very good stay. The hotel breakfast was very rich and parking was very convenient. Lei Lei asked for the license plate in advance and helped me check in. It was very convenient to get in and out. She was very considerate. I went to the nearby attractions the next day. It was nice to take a walk. I will come again next time.
Show OriginalGoogle Translated
Response from Property: [Next to Datang Gongchayuan, about 15 minutes by car] Dear guests: Thank you very much for your stay and detailed comments! Such a detailed and warm travel note is not only an affirmation of our service, but also a recognition of the guests' praise between the lines of such warm words. This will be the best reward for our efforts. The comfort and pleasure of the guests are the best encouragement for our work. All the hotel staff look forward to your next visit!
Joeywu
Superior 2-bed Room
Stay Date Apr 2025
Family
5 Reviews
10/10
Outstanding
Posted on May 2, 2025
I took my little friend to play during the May Day holiday and chose Kaiyuan Hotel. I have stayed there before, and this time the experience was pretty good. Leilei, the girl at the front desk, was warm and thoughtful. She also called me in advance to ask what time I would arrive at the hotel. It was very considerate and helped me arrange it very well. The room was spacious and comfortable, and the hygiene was quite clean [strong]. She also helped me upgrade the room type, and the scenery was beautiful at night. Parking in the hotel was also very convenient. Leilei helped me enter the license plate in advance, and sent me the breakfast time to avoid the peak period. Thumbs up, there are many types of breakfast, and the taste is delicious. We ate dry noodles. There is also a gym and swimming pool in the hotel. The water is also constant temperature. There is also a buffet with a lot of seafood for dinner. I am already looking forward to my next stay.
Show OriginalGoogle Translated
Response from Property: [Next to the Forbidden City of Emperor Wu of Chen, about 15 minutes by car] Dear guests: Thank you for your kindness to the hotel and our staff. We are glad that our little contribution has brought you a warm stay experience! Your affirmation has given us joy and encouragement, and is our driving force for continuous progress. I believe we will get better and better. Sincerely look forward to your visit again, and wish you and your family a happy stay!