Guest User
October 5, 2021
I rarely comment on how bad the hotel is, but this one has to complain. Disadvantages of hardware: 1. Booked two rooms, one of the bathroom glass is facing the bed, but the curtain is broken, so only half of the glass fog film is used to cover, so as long as you go to the bathroom at night, the light must be very bright and affect other man sleeps. 2. The light source control corresponding to all the light buttons on the bedside is inaccurate, and there will be confusion control. 3. The water in the shower room is very clogged, and the toilets are full of water after taking a shower on the last day.
On the software: 1. Stayed for two days, but the room card of one of the rooms was only registered for one day, which made it impossible to open it and go back to the front desk to register after going upstairs. 2. I went to the restaurant to have breakfast and told the three children and two children that the two rooms are scheduled for two breakfasts. The child is one meter and one meter tall. The receptionist told me to charge a half-ticket, and the explanation was successful. It shows that the service awareness is insufficient. 3. Clean and clean the room, take away the children's bath towels and hotel bath towels that we specially put on the desk and chair, causing a lot of unnecessary troubles in the back The room did not add daily free water, slippers, and toilet paper, resulting in no water to drink on the second night, and no paper in the bathroom. Staying in so many five-star hotels, it can be said that it is the first time that I have encountered so many situations in a hotel, which are seriously inconsistent with the star price, and will not stay again.
Original TextTranslation provided by Google