Sheraton Changzhou Wujin Hotel

Choosing this hotel for my child's college entrance exam period was a brilliant decision. The day before check-in, Butler Zoe contacted me to ask about our needs. Upon learning that a high school student was staying, she immediately arranged a quiet room for us, and even provided an extra breakfast free of charge, as well as an additional person for the executive lounge. During our stay, a fruit platter was provided daily, and Butler Zoe met every request we had. My child needed to print a large amount of study materials, and Butler Zoe even came back after her shift to help me print them. There was so much to print, I almost felt embarrassed! On June 9th, the day the exam ended, they specially extended our check-out time to 4 PM, allowing my child to rest properly in the room after the exam, and giving us ample time to pack. This Sheraton left us with a wonderful impression, and we will definitely choose this Sheraton again if we have the chance.

Huge thanks to Zoe, our hotel butler! She contacted me on WeChat before we even arrived to help me pick a theme for our family room and prepared a kids' toiletries set, snacks, and fruit for my child. She even thoughtfully prepared some carrots for us when she found out we were going to the zoo. Both the hotel's facilities and service are excellent. I'll definitely choose to stay here again next time I'm in Changzhou.

Highly recommend Zoe, our butler! She's incredibly kind and patient, meticulous and reliable in her work, and proactively followed up on all our needs. Her predictive service was wonderfully thoughtful, making our stay comfortable and stress-free. Her professionalism is top-notch!

The hotel service was excellent. They called me a day in advance to confirm my booking and even proactively asked if I'd like to experience two different themed rooms, which my child absolutely loved. When they found out we were going to the zoo, our housekeeper Zoe thoughtfully prepared carrots to feed the animals, along with snacks and fruit for my child. She also arranged for a complimentary mini-bar for us! Any questions I had were promptly answered by Zoe, which I really appreciated. Very satisfied~

Everything was perfect except for the slightly dated decor. The service was excellent, and the breakfast, though a bit limited in variety, was delicious.

Extremely satisfied with this family-friendly hotel! The day before check-in, Ctrip called to connect me with our butler on WeChat. Zoe, our butler, was incredibly thoughtful; she not only reminded us about parking vouchers but also prepared mini desserts, welcome fruits, and a storybook for our baby. For dinner, we used the complimentary kids' meal included in our package, but the pasta had black pepper and was too spicy for the baby. I messaged Zoe, asking if we could get some bread, and she promptly had a robot deliver it. For a family hotel, this place is truly a great value – highly recommended! Our baby went down the in-room slide more than twenty times.

I was very satisfied with my stay. Housekeeper Zoe was very thoughtful, and the hotel even offered activities for children, like making kites, during the May Day holiday.

The Sheraton Changzhou Wujin Hotel was almost fully booked every day during the May Day holiday, and it was very lively! I booked an executive suite and stayed for four nights, and I was very satisfied with my stay! I'll definitely come back for a longer stay if I have the chance in the future!

For our May Day holiday family trip to Changzhou, we booked the Sheraton's family room (Count Rabbit) – and Zoe, our butler, provided absolutely fantastic service! She proactively added us on WeChat, arranged an early check-in, and even sent welcome fruits, snacks, and a children's meal. When we visited the safari park, she even provided free carrots for the animals 🥕! The family room truly offers much better value for money than a standard room. 👍 Our emotional value was through the roof!