Helena Hotel

It was such a fantastic experience to stay in a place like this. It was like a fairy tale. The View out of the window every morning was breathtaking. It might be a bit more of a walk from where the taxi can drop you off but highly worth it. Stuff behind the reception are also very kind and very helpful

Location was perfect as its in the old city, parking was close by and the hosts were fanastic. An awesome jazz bar just 50 meters away with Live music. Highly recommended.

The Helena Hotel in Chania was totally awesome and we will book there again on our next trip. The room was clean and had a great view. The air conditioning worked very well which was not the case at the previous two hotels we stayed at. The location was great to access the Old Port and it was pretty close to the parking area (no cars allowed in the Old Port. That said, it was very quiet there all the time and we had our best sleeps there. George at the front desk was awesome and gave us great recommendations for restaurants and less common places to visit. It was a great find!

Cosy and friendly hotel right in the heart of old port Chania. Staff Georgios was very polite and helpful. When we arrived at the hotel he had prepared a map for us with personal recommendations of locations for dinner, drinks, breakfast and other activities such as the nearby beach. If we had any questions regarding places to go, words in Greek or anything else, he was always happy to help. The room service was also great, well cleaned with each day new towels, coffee or tea, water bottles and soap/ schampoo. Unfortunately we chose a room on the floor without the ocean view. Still next time we will choose one with a view for that extra feeling. Still, the ocean is literally a 1 minute walk away.

Giorgios was amazing, he went above and beyond to ensure my stay and experience in Chania was full of Cretan hospitality. He was a prompt and excellent communicator. A lovely young man😊🇬🇷

The view from our windows over the curving harbour of Chania was outstanding! Many photos were taken of the water and shore sites and activities of this beautiful scene! Georgio and Teresa were wonderful hosts. Georgio helped us up to the top floor with our heavy luggage and then spent quite a bit of time describing best restaurants for various meals and times day. He is quite proud of Chania and Helena Hotel. We had a wonderful time and look forward to staying at the Helena Hotel next time we’re in Chania! *****

The view of the sea and the Venetian Port from my room was excellent. The location in the old town is convenient and charming, as is the hotel itself. My only caveat about the Helena is its lack of an elevator - it's a rare hotel in the old town that has one. The same is true in the old towns in other Cretan cities. If mobility is an issue request a room on a lower floor. If you have a car parking is a beast, but that's true of everywhere in Chania, especially the old town. That's just one of the very few downsides to Chania and it's a small price to pay for what one gets in return for the charm of the place and this hotel.

Lovely staff and cute little hotel right in the middle of the old town. In a very picturesque walk way. It’s a little dated and has very tiny rooms with even tinier bathrooms with a little personal shower. Not ideal for two. If you have a large suitcase good luck finding space for it