Tide hotel

The location is fantastic, right at the entrance of Paifang Street near the South Gate of the ancient city, making it super convenient for daily strolls. The service exceeded our expectations; there was a butler available online at all times who was incredibly quick to resolve any issues or requests. They even came across the road to pick us up, and when we checked out and wanted to sightsee first, the butler kindly delivered our luggage to the driver. We also received some unique local souvenirs, which my child absolutely loved. The family room was spacious, with two large beds that were incredibly comfortable. The bathroom was clean and easy to use, and the room came with plenty of complimentary snacks, fruits, and drinks. The rooftop offers panoramic views of the ancient city, perfect for photos! Breakfast was just okay; we skipped it on the second day and went to explore the ancient city for food instead.

Service: The staff were all very helpful and friendly. 👍 Environment: A stylish and trendy hotel, perfect for Instagram photos. 🏨 Hygiene: Spotlessly clean. Facilities: The smart home features were a bit finicky. At night, the toilet would often auto-flush and open its lid even when no one was around. The lights also had a sound sensor, turning on with any noise when I was trying to sleep. Furthermore, the shampoo and shower gel bottles were constantly knocked off by the shower hose and were difficult to dispense. These are areas that definitely need improvement. Facilities (positive aspects): On the positive side, the bathtub was excellent, complete with disposable bath liners and bath salts. Disposable toilet seat covers and other small amenities showed great attention to detail. Environment (positive aspects): It was also lovely to enjoy a drink and moonlight on the rooftop in the evening. Both the room and balcony were very spacious, as was the bathroom. The toilet was pristine, with no odd stains, which speaks volumes about their hygiene standards. Environment (location): The hotel's location within a pedestrian street was perfect for shopping and sightseeing. However, parking outside the hotel proved to be a major inconvenience. Service (overall impression): I specifically chose this hotel because of the White Swan brand, and overall, I had a very positive experience. 👍

The room is spacious with a stylish design and thoughtful interior layout. The location is excellent, quite prominent in the ancient city of Chaoshan. The street-facing balcony and rooftop observation deck are particularly unique, and it offers good value for money.

I was very pleased with this hotel! The front desk staff were incredibly helpful. The breakfast spread was excellent, and the location is fantastic – right on Paifang Street.

The environment is great, especially the young man on the 9th floor, his service was excellent!

This hotel boasts a prime location right on Paifang Street, offering incredibly convenient access to everything. Both Xima Road and Nanjiao Road are just a short walk away. The rooms are stylishly decorated with an artistic touch and come fully equipped with all amenities. The rooftop bar and terrace both offer stunning panoramic views of Paifang Street. The service is exceptional. While there's no on-site parking, they provide a valet service that parks your car in the hotel's own lot nearby. A dedicated butler personally escorts guests to their rooms upon arrival and even accompanies them to the parking lot after check-out. Overall, a highly recommended hotel.

Cleanliness: The room was spotless, with no strange odors. Service: The service was excellent! They even provided complimentary fresh fruit and milk for the evening.