Courtyard Charleston Waterfront

Breakfast menu was fresh, room was clean with lovely view of the harbor, and enjoyed the patio outside with the fountain and rocking chairs.

Clean room. Even with road pretty close by, noise was minimum. Nice helpful staff. Updates were being done during our stay but were not disruptive. Outside areas could have been bit cleaner, planters were in process of being updated. Pool area and deck area were enjoyable. Wish there’d been more variety on breakfast menu- or try and offer continental breakfast. As it was a bistro- not a restaurant- evening food was ok. Enjoyed hamburger and club sandwich. Was disappointed in ‘partial view’ room. Tree right in front (roads seen easily). and side view was basically part of next balcony and a tiny bit of marina.

For the price of this hotel, I was expecting it to be top-notch. From our “water front view” we got mostly a view of construction trash. In the parking garage, there was a whole section cordoned off that just held hotel extras (chairs, etc) but it was completely unorganized and looked like a dump site for hotel staff. Cement was chipped and dirty…all in all a disappointing stay for the price I paid.

I recently stayed at a Courtyard Marriott property and, unfortunately, the experience did not meet expected standards. While the brand typically delivers reliable accommodations, this location fell short in a key area: cleanliness and air quality. Upon entering the room, there was a noticeable musty, mildew-like odor that appeared to be coming through the air vents and persisted throughout the stay. This created an uncomfortable environment and suggested potential underlying issues with the HVAC system or moisture control. For a hotel operating under the Marriott name, this was disappointing and not in line with the level of quality one would anticipate. Overall, I would rate this stay as closer to a 2-star experience due to the condition of the room. I hope management addresses these concerns promptly, as the issue significantly impacts guest comfort and perception.

The cons: It appeared the building's maintenance had been deferred for a very long time. Upon arrival, you'll notice the paint is missing from the walkway, the weeds are growing up and leaves from the winter were still building up in all corners. Once inside, there's just not enough staff to keep things flowing - the restaurant was continuously full of tables with crumbs, the carpet needed vacuuming and the cigarette butts in the parking garage and around the elevators was just gross. The pool was not working and was cordoned off with yellow tape making it look like a crime scene. The pool furniture looked like it had withstood a long winter and was not in a condition for seating. While allowed to enter the hot tub, the bubbles didn't work. The two chairs on our hotel balcony were covered with green mildew from the winter. The walkway featured in the photo out into the bay was closed. The pros: The shuttle was the best part of the hotel. The drivers were excellent and kept things moving. The actual hotel room was pretty clean, except for the balcony coverd with winter debris. All in all, not a place I'd stay again. Instead, I'd go across the street to the Hilton.

Had a great time here. The shuttle bus was a great option, helpful staff and the Bistro was so convenient for a family. Hanging out on the deck made for beautiful mornings.

I booked this hotel based on the pool. When we got there, it was drained. There was no notice stating it was not in service at time of stay. Other area hotels had their pools open at the time of stay so I had no reason to think otherwise. This hotel is also under construction and there was also no notice stating that as well. There are dehumidifiers lining the hallway and the new wallpaper is falling off the hallway walls. We also accidentally left an outfit hanging in the closet and it couldn’t be found even though they have a lost and found just for this situation.

Housekeeping staff had an issues with “feather free room”. Bed had to be changed after checking in due to fowl feather pillows (I have a pretty severe allergy). Staff again brought feathers with new linens, but the front desk staff was extremely responsive and took care of the situation immediately. Front desk was excellent…every shift. Our final day: power outage!! (Several blocks lost power, including the nearby hospital). Guests were being entitled and arguing, but mgmt and front desk staff handled it with grace. We will return and look forward to the pool being open when we come back!