Unfortunately, the experience was far from satisfactory due to extremely loud construction noise during my stay. The noise began early in the morning and continued for long periods, making it very difficult to rest or enjoy my stay. This level of disruption should have been clearly communicated at the time of booking.
When I raised this issue during my stay, I was assured by the manager, Nathan Foster, that a discount would be applied to my bill to compensate for the inconvenience. However, despite this promise, no discount has been reflected on my final invoice. I left my information with Juliet from the front desk and was promised a call back with a resolution. I have yet to receive a call.
I am disappointed both by the disruption during my stay and by the failure to honor the resolution that was offered .