Kimpton TRYON PARK HOTEL by IHG

Great hotel in the heart of Downtown Charlotte. Diamond was my receptionist and her hospitality and professionalism was A1. Highly recommend this hotel.

The parking was awful. We paid 60 dollars for 20 minutes then left and came back and had to pay another 60 dollars for 6 hours and 60 more dollars for 12 hours. We were at this hotel for 22 hours and paid 180 dollars for parking. Outrageous. Won't stay here again

First day was fantastic. The amenities, the location, the cleanliness, the helpful staff… From check in to check out, this was one of the best places I’ve ever stayed!

We had an amazing stay at the hotel. Everyone was very nice. Customer service was awesome and they made sure that you felt right at home! We went for the Seattle Seahawks versus the Carolina Panthers game and it was within walking distance of Bank of America Stadium, which was super nice and the Seahawks pulled out a win. Go Hawks!!

Spacious and comfortable room, polite and accommodating staff. Rooftop bar was fantastic! Excellent location!

We didn’t realize breakfast was included, but we enjoyed breakfast downstairs this morning and also visited two breakfast spots on Friday and Saturday. The room was very clean, and the body wash and lotion were so nice that I even looked them up to buy them. The staff were exceptional—friendly, helpful, and full of great local recommendations.

There was no free breakfast idk why this thing says free they don’t have free breakfast but I wish they did! Other than that I LOVED the place it was amazing!

Room was very clean. I lost my charger and noticed that the morning of checkout and the front desk person provided a spare. That was a lifesaver! I didn’t see the coffee station on Day 2 and thought there was nothing available for guests. I inquired at the counter on Day 3 and was directed to a sitting area behind me where the coffee was set up. I loved having both hot and iced coffee options. It would be helpful to get an overview of what’s available when checking in, even if you arrive late and no one is in the lobby. I received a key and directions to the elevator, that’s it. I called ahead and informed the hotel that it was my 50th birthday. I was told they would take excellent care of me however I received nothing, not a verbal acknowledgement or anything. I have no idea what the person on the phone meant, however, I felt a little let down. The rooftop bar was beautiful and the bartenders were very friendly.