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Super 8 by Wyndham Charlotte University Guest Reviews
3.5/5
117 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.7
Amenities3.0
Service4.0
Cleanliness3.2
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All reviews(117)
Positive reviews(19)
Reviews with photos/video(7)
Clean and tidy(6)
Negative reviews(6)
Billy Mullin
King Room - Non-Smoking
Checked in Sep 2024
Business travelers
14 Reviews
3.7/5
Posted on Oct 8, 2024
Location there’s not much around and what restaurants there are are closed. Rooms non smoking but smoke was the first thing I smelled when I walked in. Room was average and bed seemed clean. Felt like I was in little Mexico
Guest User
King Room - Non-Smoking
Checked in Sep 2024
Solo travelers
2 Reviews
2.2/5
Posted on Oct 6, 2024
Dirty, loud, gross. Floors were sticky. I pray there were not bed bugs. Chair falling apart. Stains on the walls. Filthy. I honestly didn’t want to stay but it was non-refundable.
Front desk folks were very kind but that’s the only good thing I can say. It’s really really dirty and stinks of ********.
Natalie95
King Room - Non-Smoking
Checked in Apr 2023
Couples
1 Reviews
2.7/5
Posted on May 20, 2023
In my room the hair dryer didn't work as well as the mini fridge. The standing lamp was really wobbly I was afraid to touch or use it.
Temika Chatman
2 Queen Beds Room, Non-Smoking
Checked in Jan 2023
Travel with friends
1 Reviews
4.0/5
Very Good
Posted on Mar 22, 2023
Decent hotel for just a weekend stay. The breakfast is very close to continental style minus the scrambled eggs. It's closely located to grocery stores, retail stores, gas stations, restaurants, and the highway.
CharlotteTraveler
2 Queen Beds Room, Non-Smoking
Checked in Mar 2023
Couples
2 Reviews
5.0/5
Outstanding
Posted on Apr 4, 2023
Friendly & professional staff.
Big, clean room.
Great grab & go breakfast options.
Chereese
2 Queen Beds Room, Non-Smoking
Checked in Jun 2022
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Jul 14, 2022
The place was so clean as well as the rooms
The housekeepers were so nice and ask if I needed anything, I would definitely recommend anyone to this hotel
Guest User
King Room - Non-Smoking
Checked in Mar 2023
Solo travelers
7 Reviews
5.0/5
Outstanding
Posted on Apr 23, 2023
Room was clean, price was good, staff were friendly
Revee Sol
2 Queen Beds Room, Non-Smoking
Checked in Aug 2022
Business travelers
5 Reviews
2.2/5
Posted on Sep 12, 2022
Well the managers don't communicate well.
I called and one said I can stay late.
I had a meeting, one of the workers comes screaming I need to stay over.
I ask did he speak with the other, he replied he's sleep!!
I almost lost my contract.
I stayed here frequently, never again.
I had a booking I paid for prior to the ordeal, upon return, the same rude front desk asked me if I said I would never come back.
I reminded him I booked the stay prior to the incident.
Some of the workers look down on people that maybe having a tough time in life at the time. I am an insurance agent and just moved into the area and I'm waiting for my house to be fixed. I will never visit this establishment again.
The one thing that I do appreciate is that 1 manager forgot to tell me things but he was nice and pleasant most of the time.
Good luck
And by the way I still kept my contract with all that disturbance knocking on my door.
Thank God!
JenningsAngela
2 Queen Beds Room, Non-Smoking
Checked in Jul 2022
Travel with friends
1 Reviews
1.0/5
Posted on Aug 15, 2022
Staff was hard to understand. Room was clean other than the air conditioner, which was full of mold & dust. They left 2 shampoos in the bathroom that were partially used. No elevator, they moved us from 1st floor to 2nd floor since our original room wasn't ready. Upon departure I found a bug in my bed, not a bedbug thankfully!!!
We didn't stay the 2nd night as we intended due to the condition of the room & the lack of the outside pool, which was advertised! Also, they were 8 miles from our venue instead of 3-4 miles as they stated.
They would not refund my 2nd night & directed me to call Trip.com & have you call them. They said they would be happy to help if you would call them.
I should've checked the location better as we were in a very bad part of town full of druggies & homeless. The staff even told us NOT to talk to the homeless people!
None of this is Trip.com's fault. I was pleased with the ease of booking through your site.
I will be calling you later to obtain a full refund from this hotel. For some reason my photos won't upload below.
Guest User
2 Queen Beds Room, Non-Smoking
Checked in Apr 2023
Family
3 Reviews
4.0/5
Very Good
Posted on May 7, 2023
Cool stay will stay again
Guest User
2 Queen Beds Room, Non-Smoking
Checked in Dec 2022
Other
1 Reviews
2.7/5
Posted on Feb 8, 2023
There was roaches around, it was nasty!
Guest User
2 Queen Beds Room, Non-Smoking
Checked in May 2022
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Jun 30, 2022
Good waffles nicer employees I have no complaints
Brandon Mcarthur
2 Queen Beds Room, Non-Smoking
Checked in Mar 2022
Couples
1 Reviews
2.7/5
Posted on May 10, 2022
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JAEHYUN
King Room - Non-Smoking
Checked in Nov 2024
Solo travelers
30 Reviews
4.0/5
Very Good
Posted on Dec 16, 2024
The location was good and there were restaurants nearby, which was nice. The staff was friendly and nice.
Original TextTranslated by Google
Skykissmaggie
2 Queen Beds Room, Non-Smoking
Checked in Jun 2022
Business travelers
6 Reviews
4.5/5
Great
Posted on Jul 17, 2022
Better than expected. The location is very good, it is convenient to eat next to it, there are barbecues and McDonald's. It is also very close to the city of Charlotte. The breakfast is normal, very clean and has no peculiar smell.