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JW Marriott Charlotte
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JW Marriott Charlotte

Discover JW Marriott Charlotte, an 5-star stay in Charlotte. With a score of 9.2/10 based on 99 reviews, it offers an outstanding blend of quality and value, with prices starting from US$278.

Check-In & Check-Out

From 15:00 until 11:00

Nearby Attractions

The Mint Museum – Uptown: 0.23 km away

The Green: 0.21 km away

Charlotte Convention Center: 0.16 km away

Amenity Highlights

Leisure: Pool, Beauty and makeup, Gym

Pets policy: Pets are not allowed.

Food & Drink: Room service, Restaurant, Bar, Halal meals provided, Alcohol-free rooms (on request)

The above hotel prices are based on Trip.com for January 17-January 23.

JW Marriott Charlotte

No. 2 of Premium Hotels in Charlotte
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Amenities
All amenities
Property Description
Show more
The room is clean and comfortable, the staff is very friendly
Surroundings
Airport: Charlotte Douglas International Airport
(11.0 km)
Airport: Concord-Padgett Regional Airport
(28.8 km)
Train: CTC/Arena Station
(830m)
Train: Charlotte Amtrak Station
(3.3 km)
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8

One Bedroom Suite High Floor

1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
TV
Movies
Room Details
Check Availability
11

Concierge level One Bedroom King Suite

1 King bed and 1 Sofa bed
70m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Movies
Room Details
Check Availability
13

Larger Guest Room, King, Sofa Bed, Corner Room, High Floor

1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Movies
Room Details
Check Availability
5

One Bedroom Executive Suite with Balcony

1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Shampoo
Balcony
Room Details
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4

Presidential Suite, 1 Bedroom Presidential Suite, City View

1 King bed and 1 Sofa bed
Free Wi-Fi
Air conditioning
Private bathroom
Shampoo
Hot water (24 hours)
Room Details
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12

Guest Room With 2 Queen Beds-Concierge Level

2 Queen bed
Free Wi-Fi
Air conditioning
Private bathroom
TV
Movies
Room Details
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13

Room With Two Queen Beds

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Movies
Room Details
Check Availability
13

Larger Guest Room, 1 King, Sofa Bed, Corner Room

1 King bed and 1 Sofa bed
Free Wi-Fi
Air conditioning
Private bathroom
TV
Movies
Room Details
Check Availability
13

Concierge Level King Room with Skyline View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Movies
Room Details
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13

King Room-High Floor

1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
TV
Movies
Room Details
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13

Concierge Level, Larger Guest Room, 1 King, Sofa Bed

1 King bed and 1 Sofa bed
Free Wi-Fi
Air conditioning
Private bathroom
TV
Movies
Room Details
Check Availability
12

King Room

1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
TV
Movies
Room Details
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14

King Room with City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Movies
Room Details
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13

Guest Room, 2 Queen, High Floor

2 Queen bed
Free Wi-Fi
Air conditioning
Private bathroom
TV
Movies
Room Details
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Average for similar properties in Charlotte
Most Mentioned
Review summary
Powered by AI
Location: The hotel is conveniently located within walking distance to popular attractions like the Spectrum Center, the NASCAR Hall of Fame, and Bank of America Stadium. Guests appreciate the easy access to restaurants, parks, and entertainment venues in the heart of Charlotte.
M‍e‍l‍l‍i‍e
January 27, 2025
The room is clean and comfortable, the staff is very friendly
Original TextTranslation provided by Google
R‍y‍a‍n‍.‍y‍a‍n
August 11, 2023
Good location, nice environment
Original TextTranslation provided by Google
M‍7‍7‍3‍0‍6‍6‍*‍*‍*‍*
June 21, 2025
非常乾淨整潔乾淨整潔
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S‍u‍n‍d‍a‍i
October 15, 2025
During my recent stay at the JW Marriott, I had the pleasure of being assisted by Hayes at the front desk. He was incredibly gracious and helpful throughout my visit. From arranging a bottle of champagne to help us celebrate our anniversary weekend to patiently walking me through updating the app, Hayes went above and beyond to make our stay special. His professionalism, warmth, and attention to detail did not go unnoticed. I truly hope he’s on the fast track to becoming a General Manager one day — he certainly has the talent and heart for it. Sundai. F
s‍c‍o‍t‍t
September 30, 2025
Everything was great, especially the staff behind the desk. Only critique was not being able to park own car in garage and having to valet.
P‍e‍t‍e‍r
September 29, 2025
Outstanding hotel… and staff overall. At 6 am i couldnt get coffee from deans so they snuck me upstairs to the 2nd floor to take care of my needs. Food was outstanding at deans and oyster bar and pool. Outstanding being The only two things u could improve on is that the pool was really cold… suprising. Also, the staff at the pool bar seemed really unorganized. Needs improvement. All the other staff was outstanding though. We will definitely return to the JW Marriott. Thank you.
J‍o‍h‍n‍-‍P‍a‍u‍l
September 15, 2025
Hotel staff checking in was great. Accomdations good. The pool bar and service was shockingly bad. Very unprofessional. Non hotel guests get priority at the restaurant over hotel guests at the pool. Being people their drinks if it’s going to take 30 minutes. The bar staff made people wait unacceptable periods of time. When the bar was super busy they were carrying out personal conversations with other staff or engaging in long winded conversations with guests while 10-15 others waited to give drink orders. A lot can be cleaned up here.
C‍h‍r‍i‍s‍t‍o‍p‍h‍e‍r
August 31, 2025
The property and service at JW Marriott Charlotte is top-tier. From the moment I exited my car the service was amazing. Everyone was so friendly, welcoming, and inviting. Keisha checked me in for my reservation, and she was very kind, courteous, professional, and personable - we chatted like old friends. I used to stay at a different hotel whenever I’d visit Charlotte - JW Marriott Charlotte is now the property I’ll be staying at whenever I’m in Charlotte from now on.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: 00:30–11:00

Front desk hours: 24/7

If you plan to arrive after 21:00 on your check-in day, contact the property in advance

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleSet menu
Opening hours[Mon - Sun] 06:00-10:30 Open
AgeFee
Children 17 years old and under
US$20.00 per person
Adult
Set menu:US$40.00 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2021
  • Number of Rooms: 381
Phone:+1-704-3331101
Email:jwcharlottefrontofficemanagersandsupervisors@whitelodging.com
Discover the perfect blend of luxury service and prime location at JW Marriott Charlotte. Centrally located across from the Charlotte Convention Center, our downtown Charlotte hotel provides all you desire to explore the finest aspects of the city. The hotel sits within Charlotte's financial district in proximity to the Nascar Hall of Fame, Bank of America Stadium, and lively nightlife. Unwind in upscale well-appointed rooms with lux amenities, including a 24-hour fitness center, Spa by JW, Executive Lounge, Aura Rooftop & pool, Dean's Italian Steakhouse, and Caroline's Oyster Bar. Our 381 luxury guest rooms and suites deliver spacious accommodations with floor to ceiling windows featuring fantastic views. Suited for business or leisure; Ergonomic desks, state of the art Wi-Fi, and premium entertainment systems alongside flexible meeting and event spaces provide an impressive setting to host business meetings, private gatherings, or weddings. Our urban retreat connects the people, the place, and community.

Frequently Asked Questions

What are the check-in and check-out times at JW Marriott Charlotte?

Check-in time at JW Marriott Charlotte starts at 15:00, and check-out time is by 11:00.

Does JW Marriott Charlotte have a pool?

Yes, JW Marriott Charlotte has a swimming pool for guests.

Are pets allowed at JW Marriott Charlotte?

No, pets are not allowed at JW Marriott Charlotte.

How much does it cost to stay at JW Marriott Charlotte?

Room prices at JW Marriott Charlotte vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to JW Marriott Charlotte from the nearest airport?

The nearest airport is Charlotte Douglas International Airport, located about 17 mins from hotel by car (11.0 km) away.

What’s the cancellation policy at JW Marriott Charlotte?

The cancellation policy at JW Marriott Charlotte depends on your room type and booking terms.

Does JW Marriott Charlotte offer airport transfers?

No, JW Marriott Charlotte does not provide airport transfers for guests.

About This Property

Nearest AirportCharlotte Douglas International Airport
Distance to Airport14.47KM
Nearest Train StationCTC Station
Distance to Train Station0.83KM
Average Price FromUSD587
Hotel Star Rating5