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"The bathroom conditions are average, a bit peculiar, and breakfast is average. The room is quite big. The experience is not so good, it feels not worth the price."

"The skin is responsive, the bed cleaning agent is too irritating or not clean"

"The location is fantastic. It’s conveniently close to the light rail station, the airport bus stop, and other key venues. What I appreciated most was the hotel's daily breakfast. Another great feature is having a Whole Foods right downstairs."

"The hotel is more than 10 minutes away from the airport. There is a free shuttle bus, hot water, and average breakfast, but the room is good. The season I came was relatively cold, and the room was very warm. It is a very cost-effective hotel!"

"We came to Charlotte for an NBA game and the experience of staying at the Garden Hotel was great! First of all, the location is excellent. The spectral center, science museum, library, hall of fame and other attractions within one kilometer are all within walking distance. Downstairs is a farmer market, , but unfortunately the market only opens on Sunday, and the surrounding area is also very close to the whole food supermarket. You can buy some food back to the hotel for heating. The room has a coffee machine and a microwave. It is smart. If I make a coffee machine, I have to understand the principle. Everything is for me."

"In the morning the shuttle is supposed to arrive every half hour. Even though I was ready to leave at 6:23 the shuttle did not arrive at 6:30. In fact the shuttle arrived around 6:45. To make things worse the driver took his time walking slowly into the hotel and slowly back out of the hotel (stopping to speak with the receptionist) which caused us to leave around 6:50. The driver nor anyone else bothered to apologize. When I arrived at the airport I was only one minute away from checked luggage cut off time. If you’re operating a hotel on airport property people choose your hotel because of it’s convenient location. This convenience is negated if the shuttles do not arrive at a consistent time interval. The receptionists should also work on their tone over the phone when they’re communicating with customers. They shouldn’t sound as if they are being inconvenienced by a customer asking questions. Furthermore if the sign on the counter says that breakfast is served from 6 AM until 10 AM yet at 6:20am, there was no breakfast in sight. Did anyone bother apologizing or explaining? No. I personally didn’t have time for breakfast anyway but that’s not really the point. I assume you can find another hotel in proximity that does not have the same low standard of professionalism."

"One of the best check in experiences and conversations from the young man who’s name I can’t remember , told us the history of charlottes basketball team in 2 mins , really close to great bars and restaurants and very clean and grab and go coffee and fruit for pre breakfast check out , very nice hotel"

"We passed by along the way, the location of the hotel is in front of the city, so it is very convenient, and there are many restaurants to eat around."

"Facilities were clean on our last stay practicing social distancing and providing hand sanitizer throughout for travelers to keep their hands clean at all times. The location was very convenient to shopping and eating for late night arrivals . I would recommend the location to other travelers. The food was the best it could be with the presence of Covid "

"This is my third time staying at this hotel, very convenient and affordable"