This hotel has a self-service check-in, but we did not receive the QR Code or order number by email beforehand, so we were unable to check in.
I tried asking colleagues at trip.com for assistance. Trip.com colleagues responded quickly and provided assistance, but because they did not speak Japanese, they were unable to communicate with the hotel staff. We can only provide a phone number for us to contact the hotel for processing. We can only activate the paid roaming service to contact the hotel staff. It also took a lot of time because of language issues. Fortunately, we managed to check in in the end.
As for the very satisfactory part, the hotel's facilities are very complete. The room has cooking space and equipment, a large refrigerator, a vacuum cleaner, a washing machine, and a clothes dryer. Moreover, the restroom and bathing area are also separated, making it easier for everyone to use different spaces. The room is also quite clean, and the soundproofing is also very good. You will not hear the sound of the isolation room. You will only hear a little bit if someone speaks loudly outside the door.
Also note that there are no hotel staff there and there is no phone to contact them in the room, so if there is a special situation, you will not know how to seek assistance.
Except for a little problem when checking in, I didn't encounter any special problems. The price is also very good, so overall I am very satisfied.
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