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Breakfast

The Westin Chattanooga
4.5/5100 Reviews

The Westin Chattanooga

Chattanooga|0.16km from St. Paul's Episcopal Church
I want to preface my review with the fact that I never write negative reviews. I try to give businesses and folks in general the benefit of the doubt. I can't let this one go, however. My husband and are regular travelers and to be fair generally stay at Hyatt Hotels, as we have status and benefits through Hyatt. We've been considering a change, as Hyatt does not have as many benefits as years past. We will however RUN FROM BONVOY, thanks to the Westin Chattanooga. They really messed this one up, as I have a small business and they could have benefited from having us as loyal patrons. We were staying at the hotel for 3 nights, with a large business event being held here for my husband's industry. To start, our room was never adequately cleaned. The first day the bed looked as though a toddler tried their best to make the bed. Zero effort went in to tidying up the bed. Dirty hand towels were left in the bathroom, empty water bottles left out and trash items like wrappers, etc. were left about the room. I have never witnessed such a poor attempt at ”cleaning” a room before. Not even during Covid did I see such a lack of effort. My husband called down to let the manager know and they assured us it would be better the following day. They also let us know several others had called down to complain. Day two, the room was cleaned in the exact same manner. Absolutely nothing changed. The third incident was my room service order. I ordered the Westin Breakfast that was delivered to my room with no potatoes. I declined to even address the issue at the time, as I had an appointment to make. Lastly, and the reason for this review, was the $250 charge for the broken mirror. The day before we departed, my husband and I were getting ready to leave our room when a loud noise was heard from RM 711 and the wall moved. Someone had either hit the wall, stumbled or something else on the other side of the wall adjacent to our room. I saw the mirror on our side of the wall swell and then heard and saw it crack immediately. I told my husband to make sure to call and report this, as I was certain with our experience we would be undoubtedly blamed for this incident. We called immediately to report what happened and spoke to the manager at checkout as well. He was extremely apologetic and tried to offer us breakfast, as sandwich, anything to attempt to make up for our troubles. We declined, as we had a flight to catch but I did appreciate the attempt. At minimum, our breakfast should have been comped. It wasn't. My husband made it clear on numerous occasions that we were concerned they would try to stick us with the charge for the mirror. I realize the Westin has to take us at our word, however I believe everyone should take accountability in life. Had this legitimately been our fault, we would absolutely pay for it. We did not cause any damage to this mirror or the room. Now we are tasked with having to dispute this charge with our credit card company. I've also waste

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Explore Guest Reviews of Hotels in Chattanooga

Searching for hotels near St. Paul's Episcopal Church? Compare room rates and reviews to find your ideal stay.
Chattanooga Marriott Downtown
4.1/597 Reviews
We came to see a play and had an exceptional stay at the hotel. We had checked in on the app; Gary Potts at the front desk greeted me by name as a titanium member and thank me for my loyalty when he gave me the keys to our room on the 15th floor. Great view of the city. The next day we returned to the front desk because I was shocked to see Uber wanted $49 for the short ride to the theater. Gary greeted us by name and agreed that there should be another option. He called a taxi service and scheduled one for us after confirming the price ($3.50!) and verifying the details with us. Lisa, who also was at the front desk, assisted us with maps and information about the local area. It was a pleasure to have both of them take such a personal interest. The next day when we checked out, Lisa asked about the performance and chatted with us again. The personnel in the restaurant and bar were also very professional and attentive. This property obviously puts a priority on its clientele as well cleanliness and upkeep.. We're not sure when we'll return to Chattanooga, but this is where I know we will stay.
The Hotel Chalet at the Choo Choo
4.4/563 Reviews
What an amazing hotel, the prices are very reasonable, we stayed in one of the train cars with a private bedroom, private bathroom with a heated floor, so well decorated, it’s like going back in time and traveling in a Pullman car. Everything was perfect. The train car was super clean, wonderful bathroom with a full shower, the way the cars are parked, are perfect, gas lights outside, and we only had to walk 50 feet to Elsie‘s daughters restaurant on the property, I will review that separately as it was also excellent, and recommended by hotel chalet. From the moment we checked in our stay went perfect, Molly and Lily at the front desk were excellent hosts, made sure we had everything we needed, when the rain started they checked us out a two person umbrella to get to the restaurant. Management clearly cares about what’s going on at this property, as all the staff are courteous, polite, and super professional. The location is also excellent, right downtown Chattanooga, we were able to walk to everything, I highly recommend this hotel, and staying in a train car, if you are capable of climbing, a few steps, and especially if you enjoy trains.
Hotel Indigo Chattanooga - Downtown
4.5/598 Reviews
We spent a wonderful night at the Hotel Indigo Chattanooga. The hotel is updated and comfortable, with very friendly and welcoming staff members. Special recognition for Aaron at check-in and all of the great valet staff. We had a hotel upgrade to a suite based on our IHG membership level. The suite was tastefully decorated with modern touches, and it was a very quiet and cool retreat on a hot July night. The location is great with a short walk to the shops and restaurants on Broad Street & Market Street, and all of the attractions near the River. We’ll be back!
Holiday Inn Express & Suites Chattanooga Downtown
4/598 Reviews
We really enjoyed our stay here. The staff was helpful and the rooms were clean and typical of what you'd expect. We have no complaints about the hotel at all, and we would for sure stay here again if we were in the area. It's not a place to walk to local sites, but it's within 5-10 minutes to most everything you'd want to do in the area.
Comfort Inn Downtown Chattanooga
3.8/596 Reviews
We booked to stay When the concert we attended was over. It was very to get off the Interstate and into the parking lot. Staff was very helpful. They made a mistake on our charge, got our reservation mixed up with someone else and charged their room to us. I noticed it on my bank app and went to the front desk. The young lady said she had made a mistake and corrected it immediately. She was super nice. They were remodeling rooms and the ones finished were very nice. I recommend this place.
Hilton Garden Inn Chattanooga Downtown
4/597 Reviews
I'm looking forward to staying here this week. I visited Chattanooga a few weeks ago, and stayed at a different Hilton property. This trip, we wanted to stay by the river. Before heading home from my previous trip, I stopped into the HGI, and what a wonderful staff. Emily and Christine told us about the hotel, gave us food and drink establishment recommendations, and room recommendations. All this when our reservation is 3 weeks out. If they treat you like that when you're not a guest, that's all you need to know about how they'll treat you while there. Most importantly, they gave me the restaurant choice to celebrate my bride's birthday. See you soon!

Frequently Asked Questions

Chattanooga Travel Guide

There are many discounted hotels on Trip.com. Planning a trip to Chattanooga? In Chattanooga, both areas with attractions and the city center are good places to stay. You can plan a one or two day trip to Chattanooga.

Chattanooga Metropolitan Airport (Lovell Field) is the primary airport in Chattanooga.

On Trip.com, there are 75 recommended hotels in Chattanooga. When looking for hotels in Chattanooga, there are likely good options at a nightly budget of just 108 USD. There are 5 four-star hotels in Chattanooga at an average price of 217 USD per night. There are 33 three-star hotels in Chattanooga at an average price of 135 USD per night. There are 33 two-star hotels in Chattanooga at an average price of 75 USD per night. As a popular tourist city, Chattanooga has many renowned chain hotels. In Chattanooga, chain hotels such as Ramada are one of the top choices among travelers. Hotels under the Ramada brand are a good choice. The Read House Historic Inn & Suites is one of the most popular hotels in Chattanooga. If you're still unsure, Trip.com recommends SpringHill Suites by Marriott Downtown Chattanooga/Cameron Harbor.

If you stay at a hotel in downtown Chattanooga, nearby attractions like St. Paul's Episcopal Church, Chattanooga African-American Museum, Law Enforcement Memorial can be your first stop. For short trips in Chattanooga, Carmike Wynsong 10, Burns Tobbaconist, Ruby Falls are all good options. The most famous attractions locally are The Main Terrain Park, Coker Tire Museum, Quest2Escape. With a developed commercial area, visitors can head to Knitting Mill Antiques for a great shopping experience.

Average seasonal Temperature

• Spring: 50.58°F during the day, 37.08°F at night

• Summer: 76.3°F during the day, 63.01°F at night

• Autumn: 87.15°F during the day, 73.51°F at night

• Winter: 57.4°F during the day, 44.22°F at night

Average seasonal Rainfall

• Spring: 21.232283 cm

• Summer: 46.338585 cm

• Autumn: 30.81496 cm

• Winter: 26.535433 cm

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