Chelmsford City Centre

Nice and convenient to the town and train station

Our 4th stay at this Hotel, great staff and location. But the toenail clippings from previous guest on the floor and blocked sink in the bathroom does show the standard of cleaning has dropped.

Well located by the station. Nice spacious room. Stayed two notes and had to request room to be made up. Did eventually but took a while. Recommend staying though. Breakfast was good & well priced

Automatic check in took s little working out but luckily there was someone on hand to help out. Great location for shops, bars and the station. Bar is open until the early hours and breakfast was great.

Very good!! Loved it! Highly recommended

Great location.

I have been lucky enough to stay in all levels of hotels around the world including New York Costa Rica Sri Lanka India Hong Kong Italy - from Oberoi to Travel Lodge- never have I been to a less welcoming hotel EVER nor paid an eye wateringly high charge for the ‘privilege ‘ from the front entrance ( if you are arriving by car don’t expect to see a sign unless you have a periscope - it’s about 50 M up the side of the building. The foyer - ( I use the term grudgingly as it was more like the foyer in a multi story carpark) to this self service hotel was totally lacking in personality or welcome. Needless to say we didn’t have the required ref as we had booked with Agoda & don’t know why. No ability to use a trolley for luggage. I did get offered help but declined as I had no change and didn’t want the embarrassment. Which is a shame because if the staff had been with me when I got into the room I think their embarrassment at finding the meanest of rooms ( ok I guess that’s what they offer but no loo brush no safe I’m surprised the towels weren’t chained to the wall - but the fact that the only table a console desk had clearly had a huge iron mark or water mark making it look dusty was a bridge too far. No pride or respect for customers £150 for 1 night - no breakfast - no not last minute booked nearly 4 months ago. We were there for a birthday in Chelmsford and many others had booked their rooms the day before or in one case hours before 1 for almost half price but others for well under what we paid - so you would have least thought knowing what we paid they would have given us a better room eg smarter ( better would require a rebuild ) Words fail me but under no circumstance stay here opt for out of town & uber it