Hampton by Hilton Chengde Mountain Resort

Hampton by Hilton Chengde Mountain Resort Reviews

Hampton by Hilton Chengde Mountain Resort

No.A9, Phase Ⅱ, LaiKing Wah Ting estate, Shuangqiao District, Chengde, Shuangqiao District, Chengde, Hebei, ChinaView Hotel Details
Hampton by Hilton Chengde Mountain Resort
Hampton by Hilton Chengde Mountain ResortHampton by Hilton Chengde Mountain ResortHampton by Hilton Chengde Mountain Resort
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Hampton by Hilton Chengde Mountain Resort Guest Reviews

4.9/5
Perfect
4331 Reviews
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(4331)
Positive reviews(4317)
Reviews with photos/video(1131)
Delicious breakfast(845)
Friendly front desk staff(584)
Convenient parking(271)
Tasty restaurant(66)
Loved the night views(62)
Delicious buffet(39)
Negative reviews(14)
enenzhe
King Guest Room River View
Checked in Feb 2025
Couples
38 Reviews
4.5/5
Great
Posted on Mar 11, 2025
New hotel, spacious and modern rooms, good breakfast. Smoking is permitted so make sure you book a desired room.
Response from Property: 親愛的歡友,感謝您選擇併入住承德避暑山莊希爾頓歡朋酒店,您的滿意就是我們的動力,吸煙房間衹有部分樓層房間可以吸煙的,但是沒能得到您的五分好評小朋有一些遺憾,我們真誠的期待您的下次光臨,爭取能得到您的五分好評,祝您生活愉快!----開心的歡小朋
Loulou thé exploreur
King Superior Room
Checked in Jan 2025
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Feb 27, 2025
Very big and cosy room in a very nice location, Western style and very new. I stayed only two nights and was very satisfied with everything. The hotel staffs were very nice and kind. Also made sure to understand a day earlier at what time I was going to arrived so my room could be ready me. Breakfast was very much ok a mixture of Chinese and a little bit of western.
Response from Property: 今天又是開心的一天,歡小朋收到了您的5分好評。非常高興您能在歡小朋的家裡感受到我們的熱情服務,歡小朋每一天都十分期待您的到來呢,旅程雖短暫但卻是快樂的開始,温暖的延續。希望我們的努力能讓您更加喜愛和信任我們,成為您最好的夥伴哦。希爾頓歡朋一直倡導知己似的用心服務,把您當成我們的家人一樣,真誠的希望下次還能再見面。歡小朋已經開始期待下一次的遇見啦~~超開心的歡小朋。
Radivivco
King Superior Room
Checked in Sep 2024
Travel with friends
12 Reviews
4.5/5
Great
Posted on Nov 5, 2024
Good location, helpful front desk staff, excellent breakfast, clean rooms, good value for money
Response from Property: Dear friends, thank you for your recognition of Xiaobao's home, we inherit the global service standards of Hilton Group, and sincerely receive every traveler as a friend. According to the standards, we prepare nutritious and healthy hot breakfast for friends coming from far away, including freshly baked bread, freshly ground coffee, breakfast entourage bag, and local specialties, Xiaobao looks forward to your visit every time, I wish you a pleasant trip!
Derrick
King Guest Room
Checked in Aug 2024
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Sep 17, 2024
We were warmly welcomed on checking in, and were pleasantly surprised to be given a complimentary upgrade, followed by a room with a waterfront view. The travel desk offered private English-speaking tours to various locations; we took the tour to the famed Mountain Resort 避暑山庄. Hospitality provided by the reception desk was graciously warm. All-in-all, I would strongly recommend this hotel to anyone staying over, even if it were just for 1 night.
Response from Property: Dear Huanpeng family hello, thank you for your choice and praise, and I am very happy to let you feel our full enthusiasm here, although the time of meeting is short, but I believe our story will become longer, so that you can live comfortably and rest assured, I hope you can be happy every day in the future ~ Look forward to our next encounter, continue to write our Huanpeng story - looking forward to the Huanxiao friends
Henne97
King Guest Room River View
Checked in Sep 2024
Couples
2 Reviews
4.7/5
Amazing
Posted on Oct 28, 2024
Clean and spacious room, decent breakfast. Employees were very friendly and helpful
Response from Property: Dear friends Hello, thank you very much for your affirmation of Xiaopin, and hope that every time you come Xiaopin will live up to your expectations, Xiaopin will serve each family with a friendly, reliable, caring and comprehensive service concept, looking forward to your next meeting ~ happy Xiaopin
Joe&Wen
King Guest Room
Checked in Nov 2023
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Dec 15, 2023
Clean rooms. Relatively new hotel. The receptionist was very kind to upgrade my room. Thank you very much and I will visit again soon.
Response from Property: Dear friends,thanks for coming to our hotel and giving us five-star praise,your recognition is our biggest driving force forward. I hope I can see you at the corner of hampton some day.
Guest User
King Guest Room River View
Checked in Apr 2024
Solo travelers
5 Reviews
5.0/5
Outstanding
Posted on May 26, 2024
Great hotel, everybody is nice and try to help you. The rooms are very comfy and the breakfast is great.
Response from Property: Wow, I saw your five-star review for us. We are very honored to have you feel such a satisfactory stay! Our work will get better and better, and we look forward to your visit next time~~——Love you, Xiaopeng
Derrick_0359
King Guest Room River View
Checked in Feb 2025
Business travelers
19 Reviews
5.0/5
Outstanding
Posted on Mar 25, 2025
Friendly and clean environment
Response from Property: ~謝謝您的支持,您住的滿意,住的舒心,那就是歡小朋莫大的榮耀啦~!我們希望能通過細緻入微的服務和温馨舒適的環境,讓每位客人都能感受到“友善、可靠、關懷、周全”的歡朋精神!!希望下一次相遇能夠早一點到來,期待您五分好評,想您的歡小朋
Guest User
King Guest Room
Checked in Mar 2024
Travel with friends
11 Reviews
4.7/5
Amazing
Posted on Apr 18, 2024
Very clean hotel with friendly personnel Goodyear Connecticut to public traffic easyJet to go by bus to summer palace
Response from Property: Dear Huan friends, thank you for your praise and love ofHilton Huan Peng Chengde Summer Resort!l am veryglad to hear your praise of Huanxiaopeng's service.Going out and living comfortably is the expectation ofevery traveler and the ultimate goal of hotel service. Wewill continue to work hard to make the trip perfect. Weluuk forward to your comingagalr.
Guest User
King Guest Room
Checked in Oct 2023
Travel with friends
4 Reviews
4.7/5
Amazing
Posted on Nov 10, 2023
A well-designed and spacious room, well-appointed, modern, great bed - special mention for the toilet, spacious and thoughtfully designed. The overall property is good and well maintained, breakfast spread is pretty good with good variety and quality of food. As chengde is not a big city, it was easy and cheap to get cabs to go everywhere.
Response from Property: Dear friends, thank you for your recognition of our hotel, failed to let you give 5 points stay experience, a little regret, we will continue to work hard, do better and better, I wish you have a happy life!
E.W.
2 Twin Beds Superior Room
Checked in Feb 2023
Family
3 Reviews
5.0/5
Outstanding
Posted on Apr 2, 2023
Excellent stay, very friendly and helpful. Enjoyed the breakfast very much, excellent choice, varied every day. Very friendly reception with Xiao Lin and team
Response from Property: Dear friends,Thank you for giving us a five-point praise. Your satisfaction is the driving force for our progress. We will serve you attentively and add a good memory to your journey. We will continue to keep the pillow warm and look forward to your next visit. I wish you a happy life and happy every day.
Elisabetha Huber
King Guest Room River View
Checked in Feb 2023
Couples
4 Reviews
4.0/5
Very Good
Posted on Mar 22, 2023
Soso. It’s cheap, next time I would choose the Holiday Inn.
Response from Property: Dear guests,I'm sorry that I didn't give you a 100% satisfactory check-in experience.Your comments do not indicate the problem of your dissatisfaction.But we will also work harder to serve every guest.Give full play to the role of Friendly, Authentic, Caring and Thoughtful.Looking forward to your next visit.
Anonymous User
King Guest Room
Checked in Sep 2022
Solo travelers
50 Reviews
3.7/5
Posted on Oct 30, 2022
Staff were very friendly and the breakfast was good. The room was good enough for what we needed, but not spectacular.
Response from Property: Hello, Huanpeng, as a business chain hotel under Hilton, is not comparable to the magnificence and magnificence of Hilton star hotels and the top facilities and equipment, but we have always adhered to the spirit of FACT and provided you with satisfactory services. Fortunately, our services have not disappointed you. I hope you can have the opportunity to stay in our hotel next time. I wish you a happy life!
Guest User
King Guest Room
Checked in Sep 2022
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on Oct 24, 2022
Friendly and helpful staff (besides the unusual covid mafan that you get anywhere in China, especially as foreigners). Clean and modern rooms. Areas for improvement: the air conditioning in all our rooms was too warm: blowing out hot air even though it said 16°! And the breakfast is only passable.
Response from Property: Dear guest, thank you for your satisfaction with the hotel service and room. It's very kind of you to share your feeling with us. there is very cold at Chengde in the morning and evening, so the hotel air-conditioning is currently heating mode, we are so sorry about the air-conditioning caused you trouble and we'll try to improve on breakfast. We are looking forward to seeing you, best wishes to you.
ML8862
King Superior Deluxe Room River View
Checked in Jul 2022
Family
85 Reviews
5.0/5
Outstanding
Posted on Sep 21, 2022
Nice hotel. Close to here to go. Will come back again in future
Response from Property: 尊敬的客人您好,感謝您百忙之中給予承德避暑山莊希爾頓歡朋酒店的五分好評和高度評價,我們將繼續為您提供優質的服務,創造更好的入住環境,讓您在歡朋的陪伴下能夠度過更美好的時光。歡迎您再來!