Rui·Hotel(Shuangliu Airport )

Rui·Hotel(Shuangliu Airport ) Reviews

Rui·Hotel(Shuangliu Airport )

Unit 1, Building 2, No. 788, Middle Section 2, Xihanggang Avenue, Shuangliu District, Chengdu, Sichuan, China, Shuangliu District, Chengdu, Sichuan, ChinaView Hotel Details
Rui·Hotel(Shuangliu Airport )
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Rui·Hotel(Shuangliu Airport ) Guest Reviews

4.6/5
Very Good
871 Reviews
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(871)
Positive reviews(838)
Reviews with photos/video(153)
Close to airport(145)
Easy to get around(125)
Convenient location(124)
Friendly front desk staff(63)
Awesome amenities(60)
Classy environment(57)
Great value for money(53)
Delicious breakfast(17)
Negative reviews(33)
Ali Khalefa
Superior Queen Room
Checked in Jan 2024
Business travelers
48 Reviews
5.0/5
Outstanding
Posted on Jan 12, 2024
Really was so good, near by everything, clean,quiet and comfortable + very nice service and front desk helpful nice staff
6/10
Response from Property: Thank you very much for taking the time to give us a good review. Your affirmation is our driving force for progress. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Jessica-1996
Superior Queen Room
Checked in Apr 2023
Travel with friends
11 Reviews
4.0/5
Very Good
Posted on Jul 5, 2023
The room was spacious and clean. Make sure you have a phone with you they do not speak fluent English. My room even had the panda pictures.
Anonymous User
Superior Queen Room
Checked in Oct 2023
Solo travelers
22 Reviews
5.0/5
Outstanding
Posted on Oct 6, 2023
It was a good stay. It was near to the airport. And the hotel also provided airport drop service to me.
Guest User
Queen Room With View
Checked in Jun 2024
Other
1 Reviews
4.0/5
Very Good
Posted on Jul 20, 2024
Very noisy. Adequate hotel amenities
Response from Property: Thank you for your affirmation, in order to provide you with a more meticulous and thoughtful service experience, satisfaction is only the starting point, there is no end point, we will use sincerity, sincerity, intentions, love and look forward to your next light. I wish you a good mood every day!
dipeshrupakheti
Superior Queen Room
Checked in Mar 2023
Family
31 Reviews
5.0/5
Outstanding
Posted on Mar 13, 2023
excellent hotel with excellent interior facilities; free airport pickup and drop; reception people are very friendly; will definitely revisit the hotel in future. highly recommended.
Response from Property: Dear friend: Thank you for your reply. The hotel is located in Unit 1, Building 2, No. 788, Middle Section 2, Xihangang Avenue, Shuangliu. It is the closest hotel to the airstrip in Southwest China. Most of the rooms can enjoy the spectacular scene of the plane taking off. We have carefully prepared nearly 180 guest rooms for you, equipped with parent-child rooms, cribs and other facilities, as well as business and leisure products such as gyms, restaurants, private rooms, chess and card rooms, meeting rooms, etc. Safety, comfort and other services, we are willing to serve business and travel friends from all over the country and even the world, and look forward to your visit again, let us appreciate the splendid style of all kinds of aircraft flying in the sky of various airlines at Shuangliu International Airport
Pradip 波弟
Queen Room With View
Checked in Jun 2024
Business travelers
2 Reviews
3.7/5
Posted on Jun 19, 2024
Good to stay
Response from Property: Satisfaction is just the starting point, surprise and emotion are the goals! Thank you for your praise and liking. Rui Xiaomei's heart is warm~I will work harder to create surprises and emotions for guests. Wishing you smooth work and happiness every day~- Joyful Rui Xiaomei
Majed Shadan
Queen Room With View
Checked in Jun 2024
Business travelers
13 Reviews
4.7/5
Amazing
Posted on Jul 17, 2024
Very good
Guest User
Superior Queen Room
Checked in Feb 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Feb 27, 2024
The room is really nice, spacious and bright, the hot water comes out very quickly, and the sink has a sensor light. I am very impressed by this hotel. The room is spacious and clean, and the service attitude is also very good. It is an ideal place to stay for business trips and tourism.
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Response from Property: Thank you very much for taking the time to give us a good review. Your affirmation is our driving force for progress. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Shulannvshi
Superior Queen Room
Checked in Feb 2024
Solo travelers
23 Reviews
1.0/5
Posted on Mar 3, 2024
I have never written a 1-star negative review for a hotel. I chose this hotel because I was going to fly. It’s weird! The name of their store is [Chengdu Shimao Ruixuan Hotel, Shuangliu Airport Store]. I think normal people use this navigation to navigate. But when we got here, we found that there were no lights on in the whole building, not even one person, but we We looked up and saw the sign again, but couldn't find it after searching around. We called the front desk and asked, and the front desk said it was under the sign, so we walked around again and found the door on the back of them, and found that there were a few big words on the seal on the door. , so we called the front desk again and found out that their actual store was in another building one kilometer away. This was very speechless! If your navigation is a bit special, you should inform the guests in advance. When I made the first call to ask, the front desk didn't give any reminder at all. I don't believe that we will go wrong. It took three or four phone calls to find a hotel like never before. I ordered a 1.8-meter large bed, but the front desk gave me an extra large bed. The bed was actually two small beds pushed together. I really didn’t like the bed in the middle, so I called the front desk again. The most speechless thing is the breakfast. I have never had such a delicious breakfast, and it costs 38 per person. Doesn’t it really hurt your conscience to charge 38 for a breakfast with nothing? The only thing that makes me feel relieved is that I can be picked up and dropped off at the airport!
Original TextTranslated by Google
Response from Property: Sir, first of all, I want to bring you inconvenience. The hotel is indeed called Shimao Ruixuan Hotel Shuangliu Airport Branch. Maybe you can find your location by taking a taxi. Maybe the taxi driver will pull you to Shimao Ruixuan Shangpin Hotel (not open for business) about 400 meters away from our hotel. We apologize for your negative review and thank you for your understanding and support. We look forward to bringing you a better experience in future services.
Xiannvdenaigao
Superior Queen Room
Checked in Feb 2024
Family
14 Reviews
4.5/5
Great
Posted on Feb 25, 2024
It is a 10-minute drive from Shuangliu Airport and is suitable for temporary accommodation. The hotel has an airport shuttle, but you can only enjoy it once. Don’t make a mistake when locating a hotel. There is also a second phase, and this hotel is in the first phase. The hygiene is really not good, because we arrived at night and were too lazy to change rooms. We had a lot of hair, couldn't we see the hygiene! Quite disturbing. It is recommended that the hotel should pay more attention to hygiene.
Original TextTranslated by Google
Response from Property: Thank you for pointing out the deficiencies in our hotel's service. We attach great importance to your feedback and will communicate with relevant departments to make improvements based on the issues you mentioned. We sincerely appreciate your valuable feedback on our services and facilities.
Guest User
Superior Queen Room
Checked in Feb 2024
Travel with friends
2 Reviews
4.0/5
Very Good
Posted on Feb 17, 2024
Absolutely a room with an airport view. The sound is acceptable. After a night's rest, the early airport drop-off service is very good. It takes ten minutes to get to the airport! Very good, good value for money. The room smells a bit dusty, maybe because of the new decoration? It's uncomfortable to breathe when sleeping at night, but everything else is good. 👍👍👍
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you for your praise and comments. We can provide you with a full range of high-quality accommodation experience. Shimao Mini Select Hotel is fully equipped with not only a variety of room types to choose from, but also equipped with a gym and chess and card entertainment facilities to add more fun to your leisure time. At the same time, there are breakfast rooms, banquet halls, gyms, and self-service laundry rooms to enhance the convenience of your accommodation experience. We will use our diligent and unremitting work spirit and faith to live up to your trust and look forward to your continued support. We will carry this beauty to the end. I wish you a happy life!
Guest User
Superior Queen Room
Checked in Feb 2024
Other
4 Reviews
1.0/5
Posted on Feb 19, 2024
The hotel pick-up was great, but the noise was too loud near the airport. It was not just loud, but very loud. I couldn't sleep all night. Anyway, if you don't really need to stay at the airport, I don't recommend staying here. I'll say it again. The noise is super loud! I arrived late at night and didn't get a good night's rest.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Shimao Ruixuan. The hotel is located at Shuangliu Airport. The hotel provides free Mercedes-Benz airport pick-up and drop-off service. There is a large restaurant in the hotel that can provide more than 150 seats. It also provides Chinese and Western food to satisfy your taste as much as possible. We are sorry for the inconvenience caused to you. We deeply apologize for not being able to bring you a comfortable stay experience this time. We will reflect on this and make improvements to improve our service quality. I wish you good work and good health!
Anonymous User
Superior Queen Room
Checked in Feb 2024
Family
23 Reviews
5.0/5
Outstanding
Posted on Feb 7, 2024
The hotel is right next to the airport. You can see many planes outside the window. The room is large and clean. The sleep is very comfortable. There is a shuttle service. Be sure to contact in advance and get the driver's phone number first.
Original TextTranslated by Google
Response from Property: Hello dear! Thank you for your five-star praise! Shimao Mini Select Hotel is located in Shuangliu Airport. The hotel provides free Mercedes-Benz airport pick-up and drop-off service. There is a large restaurant in the hotel that can provide more than 150 seats. It also provides Chinese and Western food to satisfy your taste as much as possible. Our rooms are diverse in style and large in area. I believe they can give you sufficient and private personal space. We will continue to improve and innovate in our future services. We look forward to your visit again. We will serve you wholeheartedly and wish you a happy life!
Guest User
Superior Queen Room
Checked in Jan 2024
Solo travelers
4 Reviews
4.2/5
Very Good
Posted on Feb 1, 2024
The room is clean and bright, and the environment is pretty good. There is noise from airplanes during the day, so be careful if you mind. I checked out three hours late and was charged 128 yuan (^▽^) If you are going to the airport at 4 or 5 o'clock in the afternoon, don't choose this hotel. ❌🙅🏻♀️
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Response from Property: We apologize again for your negative review and thank you for your understanding and support. We look forward to bringing you a better experience in future services.
Guest User
Superior 2-bed Room
Checked in Mar 2024
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on Mar 23, 2024
The room is comfortable and clean, the waiter is friendly
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to give us a good review. Your affirmation is our driving force for progress. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.