Chengdu Xingtianwai Garden Hotel

Reviews of Chengdu Xingtianwai Garden Hotel

Chengdu Xingtianwai Garden Hotel

79 Fuliang Road, Pidu District, Chengdu, Sichuan, ChinaSee Hotel Details
Chengdu Xingtianwai Garden Hotel
Chengdu Xingtianwai Garden HotelChengdu Xingtianwai Garden HotelChengdu Xingtianwai Garden Hotel
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1 night

Guest Reviews

9.7/10
Excellent
1954 Reviews
Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(1954)
Positive reviews(1947)
Reviews with photos/video(451)
Classy environment(361)
Friendly front desk staff(260)
Well designed(230)
Many amenities(170)
Delicious breakfast(90)
Near shopping area(83)
Convenient for shopping(78)
Well decorated(71)
Negative reviews(7)
Guest User
Smart Mini Loft Suite
Stay Date Apr 2025
Couples
2 Reviews
10/10
Outstanding
Posted on May 27, 2025
Excellent hotel, super comfortable and very helpful service. I will definitely be back
Response from Property: 【五星管家服務💗拍照出片】“感謝您的五星好評!🌟 您的認可是我們前行的最大動力~
Guest User
Family Friendly Family Suite (Sofa, Bathtub)
Stay Date Apr 2025
Family
2 Reviews
10/10
Outstanding
Posted on May 6, 2025
Very comfortable, very clean and top notch service👏🏻👏🏻. Lovely and friendly staffs 🥰 Highly recommended for all families and friends.
Response from Property: 【Whole house intelligence💗Full housekeeping service】🌸Thank you for your full praise and enthusiastic recommendation! I am really touched to see you use keywords such as "comfortable", "clean" and "first-class service" to describe us~❤️🔥 The enthusiasm of our employees can be remembered by you, which is our greatest motivation! We are honored to be a "treasure hotel" in your heart that is worth sharing with relatives and friends! I look forward to the next reunion, and I can still use the full smile and details to give you a warm experience like home~🌟👏👏
Jovan Min Long
Starry River Haute Couture Top-Flow Double Suite (Villa Level Two-Bedroom + Trendy Stairs + Tub + Three-Bathroom)
Stay Date Mar 2025
Travel with friends
2 Reviews
10/10
Outstanding
Posted on Apr 9, 2025
Had a 3D2N stay here, it’s honestly incredible. Pictures in the room were as described, super pretty. Super Clean. Would definitely come back here again if i’m in Chengdu. Only thing is i hope the wifi speed is faster, besides that we still had an amazing stay here. 💯🥂
Response from Property: "Thank you for your fantastic 5-star review! 🌟 We’re thrilled you enjoyed your 3D2N stay—from the room’s aesthetic to our spotless cleanliness. It’s guests like you who make our jobs so rewarding!We’ve noted your feedback about WiFi speed and are already upgrading our bandwidth to ensure seamless browsing for future stays. Your insight is invaluable!Can’t wait to welcome you back to Chengdu—maybe next time with a celebratory drink at our lobby bar? 🥂 Until then, safe travels and thank you for choosing us! 💯"
Jenny Lee Sock Yun
Loft Suite - 2-Bedroom, Multi-Person Occupancy (2 Bathrooms)
Stay Date Feb 2025
Travel with friends
1 Reviews
10/10
Outstanding
Posted on Apr 4, 2025
The service provided by the front desk staff was excellent, and the same goes for the cleaning team. The entire loft was spotless. The bed was very comfortable, and both the sheets and pillows were clean and fresh. We had a very enjoyable and comfortable stay at Xingtianwai Garden Hotel and will definitely return if we travel to Chengdu again. Highly recommended!
Response from Property: Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that you had such a comfortable and enjoyable stay at Xingtianwai Garden Hotel.It’s fantastic to know that our front desk team provided excellent service and that our cleaning staff’s attention to detail (spotless loft, fresh linens, and cozy bed) contributed to your pleasant experience. Your recognition truly motivates us to keep delivering high standards!We’d be delighted to welcome you back on your next trip to Chengdu—please don’t hesitate to reach out if you’d like any assistance with future bookings or special requests.Warm regards from all of us here, and safe travels! 🌸
SWan
Smart Mini Loft Suite
Stay Date Feb 2025
Couples
1 Reviews
10/10
Outstanding
Posted on Mar 25, 2025
Services is very good. Hotel is clean as well. There's alot of eateries nearby and a mall.rigjt opposite the hotel.
Response from Property: "Dear Guest,Thank you for your lovely review! We’re so happy you enjoyed our services, clean rooms, and the convenient location opposite the mall with plenty of dining choices.
Guest User
Featured Smart Loft Suite (Double Bed)
Stay Date May 2025
Couples
1 Reviews
10/10
Outstanding
Posted on Jun 19, 2025
love this place to the bits!!!! receptionist were all super kind and friendly, helping us and going the extra miles with all our packages and delivery items. extremely extremely thankful for the hospitality 🩷🩷🩷 love it soooooo much. room was also comfortable with pillows to die for!!! THANK YOU
junny.tiono
Smart Room - With View (Double Bed) (Balcony)
Stay Date May 2025
Couples
21 Reviews
10/10
Outstanding
Posted on Jun 4, 2025
the hotel so nice in quiet area and the staff very helpfull even help us order the online food , while as foreigner we dont have all application very recomended and 1 of receptuont really very help us so much
Response from Property: 【健身放鬆💗五星金可兒床墊】尊敬的賓客:非常感謝您選擇入住我們酒店,並抽出寶貴時間分享您如此詳盡的入住體驗!您的五星好評是我們最大的動力!得知您對酒店安靜優美的環境感到滿意,並且感受到我們團隊,特別是前台接待員提供的熱情周到、樂於助人的服務,我們深感欣慰!為客人解決實際問題,尤其是幫助外國客人克服數字應用方面的不便,讓您能順利在線訂餐,正是我們“以客為尊”服務理念的體現。能為您旅程的順暢舒適貢獻一份力量,是我們的榮幸。再次感謝您的推薦!我們全體員工誠摯期待您的下次光臨,讓我們有機會再次為您帶來賓至如歸的美好體驗!
Dzun Tran
Smart Suite
Stay Date Apr 2025
Couples
8 Reviews
9.5/10
Amazing
Posted on May 3, 2025
Highly recommend here if you chose to stay in Chengdu!! This is probably the largest and cleanest hotel I have ever stayed in with all the amenities you could need. It’s a little bit far from center (around 45-50 mins) but it’s near a mall so you can easy to eat & around 5 mins walk to bus station so i think it’s fine The staff is very friendly & can also speak English.
Response from Property: 🎋Hello, dear Tianfu Explorer! Your "highly recommended" is like pressing the panda fast-forward button for the hotel. The dialect translator robot at the front desk was so excited that it was emitting hot pot-flavored bubbles! I heard that you discovered our secret hidden on the 19th floor - the entire floor is covered with breathing marshmallow carpets, and the cleaning staff patrols the clouds every day on a magic vacuum cleaner.
Cnsq
Loft Suite - 2-Bedroom, Multi-Person Occupancy (2 Bathrooms)
Stay Date Apr 2025
Family
2 Reviews
9.5/10
Amazing
Posted on May 14, 2025
Nice comfy place that looks exactly like the pictures. Hotel staff were really helpful! From providing recommendations (at late night), to making reservations on our behalf (because we dont have a Chinese number) to retrieving taobao buys. Can literally wechat them and get replies in minutes!
Response from Property: 【全屋智能💗全程管家服務】親愛的客人,您好!非常感謝您用心寫下如此詳細的入住體驗!我們始終相信,貼心的服務就藏在每一個細節裏——無論是深夜的旅行建議、預訂協助,還是幫您追蹤包裹,能為您創造旅途中的小温暖是我們的榮幸。微信秒回是我們對"家"的承諾,您的認可是對我們團隊最大的鼓勵!期待下次相遇時,能繼續帶給您超越期待的入住體驗!祝您生活愉快,隨時歡迎"回家"~
Anjelynn Pydiah
Smart Room - With View (Double Bed) (Balcony)
Stay Date Apr 2025
Solo travelers
9 Reviews
10/10
Outstanding
Posted on May 4, 2025
The room was nicely decorated Wish I stayed longer Very comfortable and nice view of Chengdu
Response from Property: 感謝您如此用心的好評!得知您喜歡房間的裝修風格,住得舒適又愜意,我們真的太開心了!🌿 窗外的蓉城美景能為您增添旅居幸福感,真是我們莫大的榮幸~期待下次芙蓉花開時,能再為您沏一盞竹葉青,伴着錦江的晚風,繼續收藏屬於您的成都故事呀!✨
Guest User
Smart Mini Loft Suite
Stay Date Mar 2025
Family
2 Reviews
10/10
Outstanding
Posted on Apr 14, 2025
The loft room is excellent interior design and very clean .The roof top breakfast is a good vibe. The staff is very kind and very good service mind. Not far from Xipu railway station.
Response from Property: Thank you for your wonderful review! 🌟 We’re thrilled you loved our loft’s design, spotless cleanliness, and the rooftop breakfast vibes—it’s what we strive for every day!
Guest User
Smart Mini Loft Suite
Stay Date Mar 2025
Travel with friends
2 Reviews
10/10
Outstanding
Posted on Apr 14, 2025
Very nice hotel with a good price for what you get. A minor complaint is that the door to the bathroom was broken and hard to open, but other than that we had a very good experience
Response from Property: Thank you for your kind review! 🌟 We're delighted you found our hotel to be a great value and enjoyed your overall stay.We sincerely apologize for the bathroom door issue—this has already been addressed with our maintenance team to ensure smooth operation for future guests. Your feedback helps us improve!It was a pleasure hosting you, and we’d love to welcome you back for an even smoother experience on your next visit. Safe travels!
Huang Huanru
Loft Suite - 2-Bedroom, Multi-Person Occupancy (2 Bathrooms)
Stay Date Aug 2024
Travel with friends
2 Reviews
9.5/10
Amazing
Posted on Oct 1, 2024
Everything perfect. Beautiful room Nice service Just far for public transportation but can call didi car. Opposite have good shopping mall. Highly recommended lol
6/9
Response from Property: Thank you for choosing our hotel. Wish you a pleasant journey. Thank you for your suggestions. We will do better and look forward to seeing you again.
ChristinaChan
Loft Suite - 2-Bedroom, Multi-Person Occupancy (2 Bathrooms)
Stay Date Aug 2024
Travel with friends
8 Reviews
9.0/10
Great
Posted on Oct 16, 2024
One of the best hotels I stayed in during my China trip! Firstly, the staff were very professional and assisted us with every query and they had security before you enter the hotel which made it extra safe. The housekeeper left a thank you note after she cleaned the room which was very wholesome. The loft itself was also fantastic. A nice kitchen, spacious living room and clean bedrooms! The natural lighting in the room and the great location of a very big shopping centre across the road was also a plus to us. Overall, a great hotel and would definitely stay again!
Response from Property: Dear guests: Hello! We are very grateful that you have chosen to stay at Xingtianwai Garden Hotel and thank you for your attention! We hope that our efforts in reception services, enthusiasm, hygiene, and other aspects will make you even more satisfied. Thank you for your support to us. We can only strive harder and provide you with better guest rooms and more enthusiastic services to live up to your trust and support. The service is constantly improving. We wish you a better experience during your next stay and look forward to your next five-star praise!
borntbs
Loft Suite - 2-Bedroom, Multi-Person Occupancy (2 Bathrooms)
Stay Date Feb 2025
Family
1 Reviews
10/10
Outstanding
Posted on Mar 12, 2025
Staff was very friendly, had a good time staying here. Could communicate with staff conveniently through WeChat for any needs. Would recommend staying here. Location is great too, just opposite a huge shopping mall.
Response from Property: 【管家服務💗Loft體驗】太感謝您的認可和推薦啦!我們一直希望為客人打造友好、舒適的居住環境,能讓您住得愉快,我們超有成就感。微信溝通能幫您解決需求,太好啦!位置便利也是我們的優勢,對面就是購物中心,吃喝玩樂都方便。期待下次還能在這兒歡迎您,一定給您更棒的體驗!