Mercure Chengdu Shuangliu International Airport

Mercure Chengdu Shuangliu International Airport Reviews

Mercure Chengdu Shuangliu International Airport

No.101, Unit 3, Building 1, No. 237, Sanqiang West Road, Dongsheng Street, Shuangliu District, Chengdu, Sichuan, ChinaView Hotel Details
Mercure Chengdu Shuangliu International Airport
Mercure Chengdu Shuangliu International AirportMercure Chengdu Shuangliu International AirportMercure Chengdu Shuangliu International Airport
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Mercure Chengdu Shuangliu International Airport Guest Reviews

4.9/5
Perfect
785 Reviews
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(785)
Positive reviews(781)
Reviews with photos/video(308)
Friendly front desk staff(167)
Delicious breakfast(111)
Offers pick-up/drop-offs(83)
Easy to get around(76)
Close to airport(55)
Would stay again(46)
Has rooms for families(10)
Awesome gym(7)
Negative reviews(4)
Ooiks
Superior Queen Room
Checked in May 2024
Solo travelers
4 Reviews
5.0/5
Outstanding
Posted on May 25, 2024
This is my second time staying at this hotel. Like before, the stay in this hotel has been nothing short of amazing and great!🫰 Firstly, the airport pick up service who Yuki assisted me to arrange the day before went smoothly. Upon early arrival of my flight and I requested for earlier pick up, I called the hotel and Penny politely assisted me to liase with the driver for earlier airport pickup. Airport pick up takes 20 minutes one way. It's a pleasant experience. Secondly, the front desk was smooth, helpful and good. Penny checked me in and Yuki and another colleague checked me out the next morning. All of them were so lovely and awesome. Penny offered a free room upgrade for me and I was more than happy and touched. 🩵 Thirdly, the room was again, clean, fantastic, all functioning and spotless. Love the toilet to have so many high tech modern features such as controllers for the toilet bowl. All drinks in the fridge and drawer of the room were free of charge too! Fourthly, if you wish to wash your clothes there's a free self service laundry service and the second floor next to the gym. It has one dryer and a washing machine. There's an instruction on the wall on how to operate and no detergent is required. Simple to use! Gym facility is free to use and simple yet adequate as well for anyone who wishes to burn some fats after feasting on delicious Sichuan delicacies. Lastly, the breakfast spread was again, as delicious as before. There's wide varieties of food and a cosy ambience for one to eat. Overall, I would definitely love to come back again if I have flights to and from Chengdu Shuangliu airport. All of the staff are a gem to the hotel and the hotel facilitates are superb. It's worth it.🩵🫰🥺
6/20
Response from Property: Gratitude is beautiful, as beautiful as a flower. Gratitude is happy, as happy as a bird. Gratitude is noble, as noble as a mountain. Thanks to your company, I can have Xiaomei now!
Muhammad Fadel Raja Lubis
Superior Queen Room
Checked in Dec 2023
Travel with friends
6 Reviews
5.0/5
Outstanding
Posted on Dec 12, 2023
The hotel brand new and all ameneities really awesome. Also the receptionist extremely friendly and services such a tremendous. Good Job.
Response from Property: Dear guests , thank you very much for your affirmation and support of Xiaomei, to make you satisfied is the driving force of Xiaomei forward, thank you for sharing your happy stay experience, to get your recognition, is our greatest honor, but also gives us a great power, let us continue to improve in the future service, innovation, looking forward to meet you again ~~
Nicole.K
Family-friendly 2-bed Room
Checked in May 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on May 29, 2024
Good guest experience. The room is cosy and clean. Would definitely consider staying here again. Thank you!
Tatiana
Superior Queen Room
Checked in Feb 2024
Business travelers
13 Reviews
5.0/5
Outstanding
Posted on May 17, 2024
1. Transfer services from the airport. 2. Spacious and comfortable room. 3. Very clean and modern. 4. Reasonable prices. 5. Far from the city center, so will be suitable for travelers that this is not important. 6. Very nice and professional staff. They can’t speak English well, but they try really hard to help. Highly recommend 9/10.
Theerawat
Superior Queen Room
Checked in May 2024
Business travelers
38 Reviews
5.0/5
Outstanding
Posted on May 3, 2024
everything good
Guest User
Superior Queen Room
Checked in Aug 2024
Business travelers
8 Reviews
5.0/5
Outstanding
Posted on Aug 30, 2024
Airport pick-up and drop-off: The airport pick-up and drop-off masters, Master Li and Master Huang, have a serious work attitude, are patient and careful, and have a good experience and are very satisfied. Facilities: relatively new facilities, delicious breakfast, good reviews
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EZxiaoxiaoniao
Deluxe Queen Room
Checked in Aug 2024
Business travelers
10 Reviews
5.0/5
Outstanding
Posted on Aug 29, 2024
The lady is friendly and helpful. It is very convenient to travel near the subway. There are many delicious food around. The room is clean and hygienic. It is the first choice for business trips.
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Response from Property: Satisfaction is only the starting point, surprise and touching are our pursuit. Xiaomei will definitely provide good service and quality to bring you different surprises every time you travel. We look forward to meeting you again~
Guest User
Superior Queen Room
Checked in Aug 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Aug 28, 2024
The front desk service is very good, the room is very quiet, the environment is also very good, and the price/performance ratio is very high Airport pick-up and drop-off: Mr. Huang who picked up the airport was also very nice.
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Response from Property: We will carefully read every word you leave. With your encouragement, we will be happy for a long time. With your suggestions, we will seriously consider them. Thank you for your support. We will continue to improve and strive to do better. In return for your love, your valuable opinions are always welcome. Thank you and I wish you a happy life~
Guest User
Superior Queen Room
Checked in Aug 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Aug 27, 2024
The front desk service is very good and welcoming. The room is very clean. It is very convenient to travel nearby. Like it.
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Response from Property: Some beauty, if you know it deeply in your heart, is warmth. As long as it can satisfy you, all the efforts you have made will be worth it.
Frankie Huang
Deluxe Queen Room
Checked in Aug 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Aug 27, 2024
The front desk service is attentive and the room is very clean. Highly recommended for business trips.
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Response from Property: Every word you left has been read deep into my heart by Xiaomei. Thank you for your support and love. Xiaomei will work harder to bring you thoughtfulness and warmth!
Wuyulunbixiaoxiongzi
Honorable Double Bed Room
Checked in Aug 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Aug 26, 2024
The hotel is in a community. You can park for free in the underground parking lot when you stay in the hotel. It is very convenient. The surrounding environment is very lively and there are many restaurants! When we checked in, the sister at the front desk was gentle and hospitable. She upgraded us to a parent-child room. The parent-child room is simply a room for children. It is very hygienic and highly recommended for family travel! Breakfast is served at 6:30 in the morning. It is very friendly to those taking an early flight, and the airport drop-off service is also top-notch! I will still choose Mercure next time I have a chance!
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Response from Property: Received your like! Xiaomei was overjoyed. Thank you for your recognition of the excellent quality of the hotel. As a brand hotel, Mercure is committed to creating a perfect experiential stay environment for you. Your praise is our greatest encouragement. We will definitely do better in the future. Looking forward to your visit with your family and friends~
Guest User
Superior Queen Room
Checked in Aug 2024
Couples
22 Reviews
5.0/5
Outstanding
Posted on Aug 25, 2024
I came to Chengdu with my wife and stayed at this hotel for the first time. From the service to the breakfast, it was very comfortable. Highly recommend the chicken noodle for breakfast. Jiangsu people don’t add chili and it tastes just right. I was so focused on eating that I forgot to take photos. Health: good Service: Full Environment: Excellent
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Response from Property: We will carefully read every word you leave. With your encouragement, we will be happy for a long time. With your suggestions, we will seriously consider them. Thank you for your support. We will continue to improve and strive to do better. In return for your love, your valuable opinions are always welcome. Thank you and I wish you a happy life~
Yonghe
Honorable Double Bed Room
Checked in Aug 2024
Other
4 Reviews
5.0/5
Outstanding
Posted on Aug 25, 2024
Facilities: Smart toilet is very good Hygiene: clean Environment: The community is very quiet Service: Warm and thoughtful
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Response from Property: All joy comes from your satisfaction. It is enough for you to leave with a smile. I just wait for the flowers to bloom and embrace love. I miss you across a city and look forward to your return again.
Guest User
Superior Queen Room
Checked in Aug 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Aug 23, 2024
The hotel room is very clean and the front desk service is very friendly. Highly recommended to stay. Airport pick up and drop off: very good
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Response from Property: All good things come unexpectedly. Thank you for choosing Xiaomei to stay and sharing your stay experience. We will continue to do so and look forward to meeting you next time~
Xiaoxiaoxiahehuluwa
Family-friendly 2-bed Room
Checked in Aug 2024
Family
17 Reviews
5.0/5
Outstanding
Posted on Aug 23, 2024
The parent-child room is suitable for us, two adults and one child. The room is clean and tidy, and the service is warm. For the airport pick-up service, Master Li enthusiastically helped us carry our luggage. I must give a big thumbs up. The ladies at the front desk are also very patient and enthusiastic. The hotel is located about 20 minutes away from Shuangliu Airport. It is very convenient. It is only five minutes away from the subway line 3. You can take the subway to the Panda Base.
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Response from Property: We have always insisted on providing value-for-money personalized services to every guest who checks in. From the moment of check-in, we strive to provide every guest with a value-for-money experience in every service detail. Enjoy and be pragmatic so that every guest can feel satisfied and surprised by the service. Perfect personalized service, service creates value, this is the goal we will always pursue and will continue to do so. We will continue to work hard to provide you and other guests with better services. We sincerely look forward to your coming again with your family and friends. wish you a happy life