Vienna International Hotel (Chengdu South Railway Station Kaide Tianfu Branch)

Advantages: The front desk staff is very service-minded and willing to serve guests from the bottom of their hearts 1. I used my diamond membership privileges to redeem a room upgrade. Normally, I could only upgrade by one level, but the hotel's occupancy rate was very high that day, and the room type I needed to be upgraded to was sold out. The front desk staff who checked me in generously upgraded me to a suite. I am very grateful for her arrangement. 2. I ordered takeout during my stay, but the merchant forgot to add the seasoning. I called the front desk to order soy sauce. The front desk staff helped me promptly after receiving my request. I am very grateful to this employee: Wang Dan. 3. The waiters on the floor will also greet guests proactively when they see them, and they are very polite. The service provided by the staff of a hotel represents the grade of the hotel. It has nothing to do with the star rating or international brand. Thumbs up for the service of this hotel. shortcoming: 1. The hotel is indeed next to the viaduct and the noise is very loud 2. The newly renovated hotel room has no decoration smell, but the sewer has a foul smell. 3. The room was not cleaned properly. There were hairs on the pillows and sheets. Because we went to bed too late that night, no one was notified to change the bedding. I just put on a bathrobe and slept there all night. shortcoming:

The room has a smell, maybe it's because it's newly renovated. The windows don't close tightly and are not soundproof, so the rooms facing the road are very noisy. I couldn't sleep at all in the middle of the night, so I called the front desk and changed to a room opposite and continued to sleep for a few hours. The choice of windows is problematic and they are counterfeit goods, so the purchaser and the contractor need to be held accountable.

這家酒店的服務真的很貼心！我在入住的時候，幫忙升級了房型體驗，房間的設施很齊全，打掃的很乾凈，衞生間的鏡子一點水印子都沒有，淋浴頭亮的反光，住在這裏很安心。工作人員熱情，會主動幫忙解決問題，就像回家了一樣。以後來成都出差還是會選擇這家酒店入住！

一次非常滿意的入住體驗！酒店外觀看起來就很高大上，內部裝修也很豪華。房間空間很大，採光很好。酒店的設施都很不錯，尤其是洗浴用品，味道很好聞，質量也很高。餐廳的菜品豐富多樣，口味也很不錯。酒店的停車場很大，停車很方便。服務人員都很有禮貌，讓人感覺很舒服。

強烈推薦這家酒店！從踏入酒店的那一刻起，就能感受到滿滿的品質感。房間寬敞明亮，佈局合理，各種設施一應俱全，尤其是智能馬桶和自動窗簾，給我的入住增添了不少舒適感。離店之後忘記開發票了聯繫酒店前台，小姐姐也立馬幫我補開，下次來這座城市，一定還住這兒！

強烈推薦這家寶藏酒店！從踏入大堂的瞬間，就被典雅的裝修風格吸引，氛圍感直接拉滿。房間細節滿分，智能設備一應俱全，連洗護用品都是大牌。早餐種類豐富，中西式搭配超合胃口。尤其要誇誇24小時管家服務，隨叫隨到超安心，簡直是旅途的“避風港”，體驗感拉滿！