Our four-night stay here was an excellent overall experience! The entire room was equipped with a Xiaodu smart speaker, so we just asked it for anything we needed. The hygiene was spot-on; the room was clean with no strange odors, and the cleaning staff were meticulous and attentive. The environment had a great design, with a café on the fourth floor accompanied by a sky garden – quiet and elegant, perfect for a relaxing break after sightseeing. The location was absolutely superb, right next to the Chunxi Road and Taikoo Li commercial district, making it incredibly convenient for walking, taking the subway, taxis, or tourist shuttle buses. It made getting around so easy.
The front desk service was thoughtful and attentive. The H Hidden Realm Zero-Pressure King Room I originally booked was a bit small and windowless, but the staff proactively offered an upgrade to the H Enlightenment Tatami King Room for an additional fee. This room came with a tatami tea room area and was fully smart and easy to use. The hotel's amenities were practical, with washing machines and dryers readily available, which was great for cleaning and drying clothes that got wet while out and about – perfect for tourists. The full smart home controls worked smoothly, the room layout was comfortable, and the tea room area offered a strong sense of relaxation. Considering the location, amenities, and service, I highly recommend this hotel for anyone visiting Chengdu!
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