I recently stayed at The Hidden House and overall had a pleasant experience, with a few areas for improvement.
The interior design and decoration are a real highlight—stylish and thoughtfully done, creating a comfortable and welcoming atmosphere. The staff at check-in were able to speak English, which made the process much smoother. Breakfast is also excellent value at around £2.80 per person, offering a good variety of options.
The room itself was spacious and well-equipped with useful amenities. One of the standout features is the incredible view of Anshun Bridge, which is truly hard to beat, especially at night.
However, there were a few downsides. The balcony was smaller than expected, and some parts of the room felt a little dated and could benefit from renovation. The hotel layout is also quite unusual—it appears to be located within a residential building, with rooms only on the 3rd, 13th, and 14th floors.
Security could be improved. While key card access is required for the 13th floor, the 14th floor is accessible without restriction, which didn’t feel entirely safe.
Additionally, despite informing the hotel of our arrival time (14:30) and the official check-in time being 14:00, our room was not ready upon arrival. We had to wait an extra hour, and the lack of apology or urgency from staff was disappointing.
Overall, a stylish and well-located hotel with great views and value, but with some service and security issues that could be improved.
