Guest User
September 27, 2022
Many people have been bitten by bedbugs, and the store also lied that they had never encountered them. The store knew that a customer had been bitten and didn't do anything about it!
Bedbugs can carry pathogens for many diseases such as typhus, kala-azar, anthrax, plague, relapsing fever, tularemia, Q fever, hepatitis B virus, and HIV.
With so many guests being bitten, the risk of contagion is very high!
I have been communicating with Ctrip all the time, but the store owner lied that he had not contacted the store manager.
The doctors in the two tertiary hospitals told me that it would take more than 2 years to get rid of the scars without laser treatment. Before the treatment, including the cost, I contacted the store through Ctrip, and the store agreed. This is both audio and written. The shopkeeper lied about not knowing.
Hygiene and safety should be the most important thing in the hotel, but the store owner is so indulgent in harming the guests, causing a major infectious risk! And full of lies!
For my own health, I strongly do not recommend this hotel!
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