Joya Hotel

Reviews of Joya Hotel

Joya Hotel

No.89 Cuihua Road, Middle Section of Tianfu Avenue, Wuhou District, Chengdu, Sichuan, ChinaSee Hotel Details
Joya Hotel
Joya HotelJoya HotelJoya Hotel
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1 night

Guest Reviews

9.6/10
Excellent
2287 Reviews
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.7
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Positive reviews(2255)
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Friendly front desk staff(271)
Delicious breakfast(216)
Easy to get around(185)
Well designed(77)
Close to metro(66)
Excellent afternoon tea(42)
Nice toiletries(32)
Negative reviews(32)
Charlie
Yue Ya Queen Room
Stay Date Sep 2024
Business travelers
2 Reviews
10.0/10
Outstanding
Posted on Oct 29, 2024
Very good experience, with free upgrades!! Sweet service! Nice and clean room. Great location for the business trip. Enjoy the stay
6/9
Response from Property: People come and go, and everything about you and Xiyue is revealed in a few words. The simple words reveal great affirmation. I am very happy that you felt our care and dedication during your time at Xiyue. We pursue Chinese elegant life and integrate the attainments of Chinese characters. We take the metaphor of "Xi" for happiness and beauty, and the meaning of "Yue" from Wang Congyu for the pearl in the palm. The combination of the two words perfectly interprets the hospitality that the brand wants to convey, treating guests as sincerely as pearls. Thank you for your affirmation of the service of all the staff of Xiyue Hotel. We look forward to your next visit. I wish you Xiyue always stay and a happy life!
TAN DARREN
Classic 2-bed Room
Stay Date Mar 2025
Business travelers
27 Reviews
10.0/10
Outstanding
Posted on Apr 26, 2025
The hotel it self was very good . Satisfied ! The front desk allow us to check in early !
Response from Property: “萬里橋西一草堂,百花潭水即滄浪。” 您的鼓勵就是我們繼續向前的動力,付出總有回報,感謝您給予禧玥的肯定。服務永遠沒有終點,衹希望我們做的這一切您都能喜歡。很開心您感受到了我們濃濃的情誼,也感謝您對全體酒店工作人員服務的肯定,期待您的下次光臨,祝您禧玥常在,生活愉快!
Xunde
Jing Ya Double Bed Room
Stay Date Feb 2025
Couples
4 Reviews
9.5/10
Amazing
Posted on Mar 22, 2025
The hotel room is new, clean and have strong water shower pressure. The lighting switch control system is a bit confusing. The pillows are a bit soft for my liking. The buffet breakfast spread is very good but with limited seats if too many guests. The noodle station lady should improve on PR when speaking to guests. The cheerful housekeeping staff did perform well in maintaining the room clean. A good security control for entering the hotel room, guest can scan the room card and the specified floor number will be displayed. The front desk staff is kind enough to give us gifts upon checking out. The 3rd Tianfu Street Metro line 1 (Exit A) is about 5 minutes walk (370 meters) away from the hotel. There are some restaurants and two convenience store at the ground floor of the hotel building. The hotel is located within working office blocks area and is quite far from city centre (Chunxi road).
Response from Property: Dear guest, thank you very much for your detailed and sincere evaluation! We have noted the issues you mentioned regarding the light switch system, pillows and noodle service and will rectify them immediately. We are honored to receive your recognition of room security control, front desk service and room hygiene. We look forward to seeing you again and bringing you a more perfect stay experience.
Anonymous User
Classic 2-bed Room
Stay Date Nov 2023
Travel with friends
15 Reviews
9.0/10
Great
Posted on Jan 1, 2024
Hotel didn’t have a proper drive way to turn in so we had to pull luggage from main road and walk in to hotel. It is located quite near to mrt station and had many convenience store and food places around! However, was shocked that the hotel did not have honey when we wanted to make honey water. Hotel had basic amenities and was very comfortable to stay in. Thank you to 蔓婷 for taking care of us while we were there too! Felt very comfortable with her warm hospitality.
6/8
Response from Property: Hello dear guests! Thank you for your recognition of our cute little Manting. We will continue to work hard and look forward to the surprise and warmth you will come home every time you come to Xiyue. The hotel will continue to improve its facilities and equipment, and looks forward to receiving your five-star praise next time. I wish you a happy New Year and good luck.
Guest User
Jing Ya Double Bed Room
Stay Date May 2024
Business travelers
8 Reviews
9.0/10
Great
Posted on Jun 8, 2024
Friendly staff and facilities are tidy/clean.
Response from Property: 尊敬的賓客,感謝您的入住及給予的反饋,很抱歉未能給您帶來完美入住體驗,小玥定會不斷努力完善自己,衹為給您們帶來更好的入住感受。希望您的下次入入住給您帶來不一樣的入住體驗,真誠的期待您的再次光臨!
Guest User
Jing Ya Double Bed Room
Stay Date Feb 2023
Business travelers
1 Reviews
10.0/10
Outstanding
Posted on Mar 17, 2023
Clean and service is good
Response from Property: 夕陽的最後一抹餘暉化作頭頂的光圈。揉碎了的繁星化作薄紗輕輕披在身上。飛鳥落下的白羽點綴在鬢邊和裙襬,您彷彿展開的羽翼,給小玥帶來新的希冀。
Leroy
Classic 2-bed Room
Stay Date Jul 2023
Business travelers
2 Reviews
10.0/10
Outstanding
Posted on Sep 24, 2023
Very good hotel with good service
Response from Property: 流年從來都是如水,緣來緣去不由人而遇見客官,就是小玥最美的緣朝來暮去,秋去冬來衹想在歲月的弦上為客官做最温暖的服務小玥期待與客官的下次相遇~
Guest User
Classic 2-bed Room
Stay Date Apr 2025
Family
3 Reviews
10.0/10
Outstanding
Posted on May 10, 2025
The stay experience exceeded expectations! The hotel is in an excellent location, 5 minutes' walk from the subway station, and the surrounding food and business districts are super convenient. The room is clean and tidy, the bedding is soft and comfortable, and I slept until dawn~ The front desk lady was super considerate and sent souvenirs when I checked in. The cost-effectiveness is super high. I will stay here next time! The lobby design is advanced and stylish, the public area is full of green plants and aromatherapy atmosphere, and the elevator room is exquisite; the room I booked is spacious, the floor-to-ceiling windows are great, the minibar is free, and even the tea bags are a well-known brand; the housekeeper Yang Guolan's service is too considerate and sent milk. Breakfast: Chinese and Western buffets are super rich, even the plating is very particular~ I can't find any faults, highly recommended! When I came to Chengdu to play, the hotel I chose blindly turned out to be the biggest surprise of the trip! All the staff were super enthusiastic, stored the luggage, and sent check-out souvenirs when I left. The detail control was grasped! The cost-effectiveness is absolutely top-notch in the same price hotel. I will choose here next time I bring my family~ There is a quiet negotiation area in the lobby, and the room is equipped with a desk and high-speed network, so there is no pressure to work overtime. The gym is fully equipped, so you can maintain your exercise habits even when you are on a business trip. The experience is perfect!
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6/8
Response from Property: Dear guests, we are glad that Xiyue Hotel can bring you a wonderful time during your trip. Your praise is a great encouragement to the hotel and also a driving force for our progress and efforts. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like experience. We look forward to your visit again and wish you a happy life and a smile on your face!
Guest User
Classic 2-bed Room
Stay Date Apr 2025
Family
3 Reviews
10.0/10
Outstanding
Posted on May 4, 2025
Five-star praise! This hotel is pretty good. The room is warm and high-end, the bedding is clean and comfortable, the soundproofing is good, and the air conditioning is very quiet. Even people with light sleep can sleep well. The front desk checked in very quickly, and also sent welcome fruits and handwritten cards, which was very detailed! The breakfast variety was surprisingly rich, the freshly made noodles and Western cakes were superb, and the restaurant waiters would also remind you to "be careful of the heat". The location is excellent, 5 minutes walk from the subway entrance, and the surrounding shopping malls and attractions are very close. The cleaning lady cleaned it every day, and the service attitude was also very good~ It was so comfortable to stay here, and I will choose this place next time I come to Chengdu! Super cost-effective, just close your eyes and wash up! The breakfast is good, with small seafood and freshly squeezed juice
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6/10
Response from Property: 每一個笑容,都定格在那個相遇的回眸中,如果酒店是一種相遇方式,那麼進店後的友誼才是真正的永恆。當您感受我們的服務,滿意、欣慰的同時,我們也由衷的高興,您的讚美,您的好評,讓我們深深感動,相信我們會做的更好哦,感謝您的支持,我們真誠期待您的再次光臨,祝您生活愉快!
Guest User
Jing Ya Double Bed Room
Stay Date Apr 2025
Family
5 Reviews
10.0/10
Outstanding
Posted on May 3, 2025
The hotel I stayed in during my trip to Chengdu was great! The hotel is very conveniently located, just a 5-minute walk from the subway station, and there are many food stores nearby. The front desk lady was very considerate. She took the initiative to send welcome fruit when checking in, and patiently recommended nearby attractions. The room was clean, the mattress was moderately soft and hard, and the soundproofing was good. I slept until dawn! The gym and other facilities are complete. The most surprising thing is that the breakfast is rich in variety, the freshly ground coffee and handmade buns are superb, and the dandan noodles are even more delicious. I will choose this one next time I come here, and I strongly recommend it to my friends♥️
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6/10
Response from Property: Dear guests, we are glad that we can bring you such a wonderful experience in Chengdu. Satisfaction is just the starting point, surprise and touching are our ultimate goal. Being together is fate. We are very happy to become friends with every family member who comes here, and we will do every detail carefully to make every room more warm and emotional, and let every scene and object have stories and culture. We also look forward to your return home, and wish you a happy life and all the best!
Guest User
Jing Ya Double Bed Room
Stay Date Apr 2025
Couples
2 Reviews
10.0/10
Outstanding
Posted on May 2, 2025
This May Day trip was absolutely stunning at this hotel! Chengdu Hi-Tech Joya Hotel. The location is amazing, just a few minutes walk to the subway entrance, and you can't stop shopping at the nearby night market snack street♥️ The front desk service was super warm. When they learned that we were bringing children, they gave us children's slippers and small toys! There were also check-in gifts. The room was spacious, bright and clean. The humidifier and other details were full, and you can also see the city night view before going to bed. I like it💕 The breakfast was even more surprising, with dozens of Chinese and Western food options, and it tasted great👏 I also received a gift when I checked out. I met such a thoughtful hotel during the May Day trip, and I must give it a five-star rating! 💫
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6/10
Response from Property: When we are happy, we hike, climb mountains and wade through water. Wherever we go, all kinds of flowers bloom and offer touching smiles. We always believe that every encounter in life is hard-won. We cherish every encounter and provide you with high-quality and efficient service experience. We are very happy to bring you good memories after we part. We sincerely look forward to your visit again.
Qinguoxiangshaolong
Jing Ya Double Bed Room
Stay Date Apr 2025
Business travelers
19 Reviews
10.0/10
Outstanding
Posted on May 10, 2025
Very good hotel, Chengdu Hi-Tech Joya Hotel, a high-end hotel under Huazhu. The service is very good and enthusiastic. Before check-in, someone will contact the store to inform you of the arrival time, precautions, whether you have a car, etc., which is very considerate. Check-in is very fast and the service is also very good. There are welcome fruits and souvenirs for check-in. The room is large, clean and tidy, and the attitude of the cleaner is also very good. The drinks and mineral water in the room are also delicious. Breakfast. There are rich varieties of breakfast, the dandan noodles are very delicious, and the gym and other facilities are complete, as well as mahjong halls, etc. The surrounding geographical location is also very convenient, and it is very convenient to go anywhere [fist] I will come here to stay next time if I have the chance. Recommend to everyone.
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6/8
Response from Property: Dear guests, hello! Thank you for your recognition of us. We have been committed to providing guests with satisfactory and surprising services. Serving you makes me happy. Every surprise and touch of yours is the driving force and direction for our progress. I hope our service can eliminate your fatigue when you are away from home. We will continue to work hard to make every time you return home full of surprises and warmth, and perfect. Sincerely look forward to meeting you again, and wish you always smile and have a happy life!
Momo
Classic 2-bed Room
Stay Date Apr 2025
Travel with friends
28 Reviews
10.0/10
Outstanding
Posted on May 6, 2025
I came to Chengdu for a May Day holiday and stayed at Xiyue Hotel for a few days. The experience was very good. The room was clean and tidy, the bedding was very comfortable to sleep on, and the sound insulation was great. I had a good rest at night. The location is convenient, and there are many fun places and food around. The front desk and room service are very enthusiastic and can help solve any problems in time. There are many types of breakfast and the taste is good. This trip was happy and worry-free. I will choose this place next time I travel!
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6/7
Response from Property: 尊敬的賓客您好,很高興我們能給您的成都之行帶來如此美好的體驗,滿意衹是起點,驚喜和感動才是我們最終的目標,能聚在一起,就是緣分。我們非常樂意與每位到來的家人成為朋友,用心做好每一個細節,讓每一間房都更加有温度和情感,讓一景一物都有故事和文化,也期待您的再次回家,祝您生活愉快,萬事如意!
Guest User
Classic 2-bed Room
Stay Date Apr 2025
Travel with friends
1 Reviews
10.0/10
Outstanding
Posted on May 3, 2025
This time I had a great experience staying at the Xiyue Hotel in Chengdu Hi-tech Zone! The location is excellent, transportation is convenient, and the surrounding business district and subway station are very close. The room is clean and tidy, the bedding is soft and comfortable, and the smart facilities are complete and considerate. The front desk service is warm and professional, responsive, and also recommended nearby food. The breakfast is rich and varied, with both Chinese and Western dishes, and the taste is amazing! It is very cost-effective, and I will choose here next time I come to Chengdu!
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Response from Property: Dear guests, thank you very much for your recognition of us. We are very happy. It is not too early or too late to meet you once in a while. Every comfortable time you spend here is the best encouragement and goal for us. We will keep working hard and continue to do every detail well to bring guests a warmer and more comfortable experience. We look forward to meeting you again and wish you a happy life and happiness every day.
Guest User
Jing Ya Double Bed Room
Stay Date Apr 2025
Couples
4 Reviews
10.0/10
Outstanding
Posted on May 2, 2025
This stay was great! This hotel must be rated five stars. • Convenient location: close to the subway station, with shopping malls and restaurants nearby, no pressure to travel and eat. • Super considerate service: The front desk lady has a friendly smile, good service, fast check-in, and proactively recommends nearby attractions; the room aunt cleans meticulously, and replenishes mineral water and toiletries every day. • Super comfortable room: spacious and bright space, soft and skin-friendly bedding, good sound insulation, sleep until dawn; smart toilet, large bathtub and other details enhance the happiness of staying. • Super rich breakfast: Chinese and Western meals are complete, freshly ground coffee and steamed snacks are delicious, and the restaurant environment is clean and warm. A hotel with super cost-effectiveness, I will choose here next time I come here, and I strongly recommend it to everyone! 🌟
Show OriginalGoogle Translated
6/9
Response from Property: When we are happy, we hike, climb mountains and wade through water. Wherever we go, all kinds of flowers bloom and offer touching smiles. We always believe that every encounter in life is hard-won. We cherish every encounter and provide you with high-quality and efficient service experience. We are very happy to bring you good memories after we part. We sincerely look forward to your visit again.