Reviews of Orange Fruit Hotel (Chengdu Kuanzhai Alley, Tonghuimen Metro Station)
Orange Fruit Hotel (Chengdu Kuanzhai Alley, Tonghuimen Metro Station)
No.75 Jinhe Road, Qingyang District, Chengdu, Sichuan, ChinaSee Hotel Details
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1 night
Guest Reviews
9.7/10
Excellent
6451 Reviews
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Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.7
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Positive reviews(6412)
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Convenient location(1669)
Easy to get around(1414)
Close to metro(872)
Friendly front desk staff(753)
Delicious breakfast(535)
Would stay again(263)
Perfect for kids(201)
Negative reviews(39)
Joniser
Elegant Queen Room
Stay Date May 2025
Family
4 Reviews
10/10
Outstanding
Posted on Jun 16, 2025
Room as clean, spacious and they offer free laundry cleaning services. The front desk staff was polite and was ready and helpful. Around 10 mins walking distance to the wide & narrow alley.
Response from Property: 【近寬窄巷子】【近人民公園】【近天府廣場】【交通便利】【免費停車】【洗衣服務】【旅行百寶箱】親愛的賓客:您好!非常感謝您選擇小果並留此點評。服務,是一場永不停滯的接力賽。小果為追求卓越而堅守信念,為創造美好而努力奮鬥。您的滿意給予了我們莫大的鼓勵,您的肯定鑄就了我們前進的信心。我們將繼續努力,爭取做得更好。小果願您清心怡靜,快樂常伴!
SIO LIU
Non-smoking Guestroom (Double Bed)
Stay Date May 2025
Family
7 Reviews
10/10
Outstanding
Posted on Jun 19, 2025
This hotel is located near Tonghuimen MRT, just 3 minutes walk from the station. 10mins walk to Kuanzhai Alley. Room is clean with all the amenities needed. 1 important thing they provide is their powerful "Dyson" like hairdryer! Most of the hotel hairdryers are either low in power or those fixed on the toilet wall and needed to press on it in order to operate kind. Another fantastic service they provide is their FREE laundry service! I had all my clothes washed before I fly back! Highly recommend this hotel!
Response from Property: 【近寬窄巷子】【近人民公園】【近天府廣場】【交通便利】【免費停車】【洗衣服務】【旅行百寶箱】 親愛的TSGBaozt245賓客:您好!感謝您對橙果酒店的信賴!真誠地感謝您在百忙之中抽時間反饋點評!我們會一如既往地保持殷勤熱忱的服務,全心全意讓每一位客人享有賓至如歸的入住體驗!看到您的滿意和認可,我們真的非常高興,真誠期待您的再次蒞臨與五分好評!祝工作順利、生活愉快!記得有時間常回來看看。
vinsensia
Non-smoking Guestroom (Double Bed)
Stay Date May 2025
Family
7 Reviews
10/10
Outstanding
Posted on Jun 16, 2025
Clean, near to Kuanzhai Alley and metro station. I got greeting card, eye mask and panda chocolates! The staff are very helpful, esp 李骏宇
Response from Property: 【近寬窄巷子】【近人民公園】【近天府廣場】【交通便利】【免費停車】【洗衣服務】【旅行百寶箱】親愛的TIIDw0nzbwx*賓客:您好,我是您的寵愛天使小果,茫茫人海中,相識了您,是一種緣分,衹希望用我的真誠,換取您每天都開心幸福!能讓您有一次滿意的入住體驗是橙果酒店前進的動力。看到您對我們的高度評價,別提有多高興了,以後我們會更加努力工作,給您帶來不一樣的入住體驗!
Anonymous User
Non-smoking Guestroom (Double Bed)
Stay Date May 2025
Couples
12 Reviews
10/10
Outstanding
Posted on Jun 12, 2025
Kudos to all the staffs of this hotel coz they are all really very helpful with a great service attitude. They tried their best to accommodate to all our needs. The hotel has great location very near to Tonghuimen metro station. Make sure you get out through Tonghuimen metro station exit C. Room is clean and comfortable.
Response from Property: 【近寬窄巷子】【近人民公園】【近天府廣場】【交通便利】【免費停車】【洗衣服務】【旅行百寶箱】 親愛的神祕賓客:您好!感謝您對橙果酒店的信賴!真誠地感謝您在百忙之中抽時間反饋點評!我們會一如既往地保持殷勤熱忱的服務,全心全意讓每一位客人享有賓至如歸的入住體驗!看到您的滿意和認可,我們真的非常高興,真誠期待您的再次蒞臨與五分好評!祝工作順利、生活愉快!記得有時間常回來看看
Txxg
Elegant Queen Room
Stay Date May 2025
Travel with friends
3 Reviews
10/10
Outstanding
Posted on Jun 10, 2025
Friendly staffs assisted us to check in early, and received our parcel. Pleasant experience , good location, close to Kuan Zhai Alley, beside the hotel has a 24hrs convenience store. They got provide local dessert to us (BingFen)
Response from Property: 【近寬窄巷子】【近人民公園】【近天府廣場】【交通便利】【免費停車】【洗衣服務】【旅行百寶箱】親愛的_TXSGev5qk59*賓客您好,我是您的寵愛天使小果,茫茫人海中,相識了您,是一種緣分,衹希望用我的真誠,換取您每天都開心幸福!能讓您有一次滿意的入住體驗是橙果酒店前進的動力。看到您對我們的高度評價,別提有多高興了,以後我們會更加努力工作,給您帶來不一樣的入住體驗!
Xu traveller
Elegant Family Twin Room (Screen Projection TV + Top Spray Shower + Mini Fridge)
Stay Date Apr 2025
Family
4 Reviews
10/10
Outstanding
Posted on May 19, 2025
I had a great 2 nights stay in this hotel. Service desk lady 小梁was very kind to us with the questions we enquired.
Location wise was good, walking distance to tonghuimen metro station which you can easily go anywhere. 宽窄巷 and 人民公园tourist attractions are very close to the hotel. Many local eateries are nearby.
Response from Property: [Near Kuanzhai Alley] [Near People's Park] [Near Tianfu Square] [Convenient transportation] [Free parking] [Laundry service] [Travel treasure box] Dear guest: Hello, you just said a few words but praised Xiaoguo in all aspects, and tears fell like rain. It is our honor to have a mentor like you on the road of growth. As you said, the unexpected warmth is in Chengguo. We always hope to pay attention to the needs of each customer in the small details. A look, a smile, silently bless you, wish you a refreshed mood every day, full of freshness, no grudges, flowing sweetness, growing love; I wish all your wishes will be realized smoothly, happiness will stay in your heart forever, troubles will stay far away from you, love you~~~
Anonymous User
Elegant Queen Room
Stay Date Apr 2025
Couples
1 Reviews
10/10
Outstanding
Posted on May 15, 2025
This hotel is pretty and clean. They wrote some notes as welcome and give some sweets. This is very warming. They also offer some supper during the first night. The receptionist 小梁is very nice and helpful!
Response from Property: [Near Kuanzhai Alley] [Near People's Park] [Near Tianfu Square] [Convenient transportation] [Free parking] [Laundry service] [Travel treasure box] Dear guest: Hello, you just said a few words but praised Xiaoguo in all aspects, and tears fell like rain. It is our honor to have a mentor like you on the road of growth. As you said, the unexpected warmth is in Chengguo. We always hope to pay attention to the needs of each customer in the small details. A look, a smile, silently bless you, wish you a refreshed mood every day, full of freshness, no grudges, flowing sweetness, growing love; I wish all your wishes will be realized smoothly, happiness will stay in your heart forever, troubles will stay far away from you, love you~~~
orochiban
Elegant Queen Room
Stay Date Apr 2025
Solo travelers
15 Reviews
9.5/10
Amazing
Posted on May 13, 2025
Great location, good service. Tasty breakfast. Heartwarming supper snack. A wonderful stay here.
Response from Property: [Near Kuanzhai Alley] [Near People's Park] [Near Tianfu Square] [Convenient transportation] [Free parking] [Laundry service] [Travel treasure box] Dear orochiban guests: Hello! Thank you for your trust in Orange Hotel! Sincerely thank you for taking the time to give us feedback and comments in your busy schedule! We will continue to maintain our attentive and enthusiastic service as always, and wholeheartedly make every guest feel at home! We are really happy to see your satisfaction and recognition, and sincerely look forward to your visit again! I wish you a smooth work and a happy life! Remember to come back often when you have time
SS
Elegant Queen Room
Stay Date Mar 2025
Couples
15 Reviews
10/10
Outstanding
Posted on May 13, 2025
Good location and nearby Kuanzhai Alley .
The staff were attententive and helpful.
They also give us free upgrades rooms.
Free for the bottle water and they even served supper at night ( yogurt)
GOOD experience 👍 👍 👍!
Response from Property: [Near Kuanzhai Alley] [Near People's Park] [Near Tianfu Square] [Convenient transportation] [Free parking] [Laundry service] [Travel treasure box] Dear _TSXXan3j9ku* guest: Hello! First of all, thank you for choosing Orange Hotel and checking in smoothly. Thank you for your five-star praise. The warm message is filled with a happy smile, and the happy mood exists because of you. Orange Hotel serves every guest with heart and strives to create a home-like atmosphere for you. We want to accompany you with the most ardent heart and the warmest care. Thank you for such a detailed praise. Orange has also felt your intentions. Thank you again for your support and love. Orange has your trust and will definitely do better. Looking forward to meeting you next time and wish you a pleasant journey.
Guest User
Non-smoking Guestroom (Double Bed)
Stay Date Mar 2025
Couples
2 Reviews
10/10
Outstanding
Posted on Apr 22, 2025
The hotel is easily found, just opposite the Tonghuimen Metro, Exit C. Hotel is squeakily clean and provides all necessary amenities. Bonus point: They will help to do your laundry for free! Wash, dry & fold! Breakfast is good and they provide unlimited bottled water. The hotel is also just walking distance to People’s Park and Kuanzhai Alley. Definitely recommend everyone to stay in Orange Hotel whenever you’re traveling to Chengdu.
Response from Property: [Close to Kuanzhai Alley][Close to People's Park][Close to Tianfu Square][Convenient Transportation][Free Parking][Laundry Service][Travel Treasure Box] Dear Guests: Hello, your few words have praised Xiao Guo in every aspect, making me shed tears. It is an honor for us to have a mentor like you on our journey of growth. As you said, the unexpected warmth is all at Orange Fruit. We always hope to pay attention to each customer's needs in the details, a glance, a smile, silently blessing you, wishing you a refreshed mood every day, full of freshness, without grudges, flowing with sweetness, nurturing love; wishing all your wishes come true smoothly, happiness forever in your heart, worries far away, oh ~~~
Kamanfox
Non-smoking Guestroom (Double Bed)
Stay Date Mar 2025
Travel with friends
5 Reviews
10/10
Outstanding
Posted on Apr 27, 2025
I would say i picked this hotel is my smart move. The location excellent! MRT train station nearby within 5-10 mins walking distance. The train line (line2) can go direct to Taikuli and Chun Xi Road where the climbing panda and 3d tv is. Travel to one end of this line 2 can change to Dujiangyan. Hence the location is convenient for using local public transport. Few places of attractions nearby - Wide Narrow Alley, Renmin Park, Kuixinlou Street. Local eateries opposite or nearby this hotel. You can have cheap n good local food by crossing the road.
The hotel staff is friendly and helpful. They have done up a short map indicate how to travel from the hotel. They are resourceful and able to advise you how and where to the places of interest. This is first hotel I encountered their laundries are free. You can morning time pass them your dirty clothings and collect back at night. The cleaners of my room very understanding and observant. I have bought extra mineral bottles from convenient shop. In the next few days, they gave us extra mineral water for us to consume.
I like to thanks the reception staff 三毛; 李骏宇 n 邹登清. They have given us lots of advises and help during our stay.
So many good feedback on the hotel, here are some design issues on the hotel
1. There is no lightings in the staircase. Can’t imagine when there is emergency situation in the night, not sure how to see the route fo escaping.
2. The toilet design lack of consideration. No clothes hanger on the wall. The sharp edge of the shower side will make you painful if your feet accidentally hit on it. I think the interior designer of the hotel room needs to wake up that not to focus just on outlook, also to deep look into the practical use.
Written by Fok - 17-25 April stayed at Fruit Hotel.
Response from Property: [Near Kuanzhai Alley] [Near People's Park] [Near Tianfu Square] [Convenient Transportation] [Free Parking] [Laundry Service] [Travel Treasure Box] Dear Xiyang Angel Guest: Hello! First of all, thank you for choosing Orange Hotel and checking in smoothly. Thank you for your five-star praise and your suggestions. We are also very distressed about some designs. We will improve the facilities and make up for the design defects later. The warm message is filled with a happy smile, and the happy mood exists because of you. Orange Hotel serves every guest with heart and strives to create a home-like atmosphere for you. We want to accompany you with the hottest heart and the warmest care. Thank you for your meticulous praise. Orange has also felt your intentions. Thank you again for your support and love. Orange has your trust and will definitely do better. Looking forward to meeting you next time and wish you a pleasant journey.
Eina Zee
Elegant Queen Room
Stay Date Mar 2025
Travel with friends
6 Reviews
10/10
Outstanding
Posted on Apr 17, 2025
Lovely place. Near Kuanzhai Alley.
Free laundry services.
The receiptionist very attententive to customer needs.
Can't ask for more.
If I come again, I will stay at this place.
Response from Property: [Close to Kuanzhai Alley][Close to People's Park][Close to Tianfu Square][Convenient Transportation][Free Parking][Laundry Service][Travel Treasure Box] Dear Guests: Hello, your few words have praised Xiao Guo in every aspect, making me shed tears. It is an honor for us to have a mentor like you on our journey of growth. As you said, the unexpected warmth is all at Orange Fruit. We always hope to pay attention to each customer's needs in the details, a glance, a smile, silently blessing you, wishing you a refreshed mood every day, full of freshness, without grudges, flowing with sweetness, nurturing love; wishing all your wishes come true smoothly, happiness forever in your heart, worries far away, oh ~~~
Guest User
Elegant 2-bed Room
Stay Date Mar 2025
Travel with friends
3 Reviews
10/10
Outstanding
Posted on Apr 8, 2025
Staffs are super friendly and helpful. They also gave us a free upgrade for our hotel room. Breakfast was superb! Would love to stay again! ⭐️⭐️⭐️⭐️⭐️
Response from Property: 【 Near Kuan and Narrow Alley 】【 Near People's Park 】【 Near Tianfu Square 】【 Convenient transportation 】【 Free parking 】【 Laundry service 】【 Travel treasure box 】 Dear Guest: Hello ~ Very happy to receive your five-star praise, but also thank you very much for your support, our hotel is only about 5 minutes walk from the wide and narrow alley ~ Close to the subway gate Tonghui gate C only 100 meters, walk only 2 minutes to oh, from the Chunxi Road Taikoo Li 3 kilometers, the subway three stations, travel is very convenient yo ~ today is really a good day, Because of your praise, all the employees of Orange feel very happy. Although it is only a short time together, orange fruit is very concerned about you, the happiness of life is to meet you again, hope you come, welcome you to come often. Orange Fruit hotel wish you: happy every day, the encounter is a surprise!
Yohanes_A
Non-smoking Guestroom (Double Bed)
Stay Date Feb 2025
Family
4 Reviews
10/10
Outstanding
Posted on Mar 30, 2025
Location is near Tonghuimen station line 2, you could use exit C or 6.
Room is clean and spacious enough.
Reception staff helpful and friendly although no english speaking staff but our check in was fast and without any problem.
Kuanzhai Alley just 5 - 10 minutes walk from the hotel.
We appreciated Tv channel with english channel although quite limited.
Will be stay here again when we visit Chengdu in the future.
Response from Property: [Near Kuanzhai Alley] [Near People's Park] [Near Tianfu Square] [Convenient Transportation] [Free Parking] [Laundry Service] [Travel Treasure Box] Dear Guest: Hello! Thank you very much for choosing Xiaoguo and leaving this review. Service is a relay race that never stops. Xiaoguo sticks to its beliefs in pursuit of excellence and strives hard to create beauty. Your satisfaction has given us great encouragement, and your affirmation has built our confidence to move forward. We will continue to work hard to do better. Xiaoguo wishes you a peaceful mind and happiness!
Quek Keng Khee
Elegant Family Twin Room (Screen Projection TV + Top Spray Shower + Mini Fridge)
Stay Date Feb 2025
Family
9 Reviews
10/10
Outstanding
Posted on Apr 15, 2025
This Hotel lobby counter staff was very friendly and helpful. They gave you advice on place to eat and visit. Hotel and room was clean and well maintain. Laundry was provided free of charge, there is a basket in the room. Dirty clothes just put in the basket bring it down when going out in the morning and collect it when you return in the evening, They will wash for you. Although is near to the main road, it was not noisy. Hotel is very near Line 2 metro station and also 300m to 成都宽窄巷子.
Response from Property: [Close to Kuanzhai Alley][Close to People's Park][Close to Tianfu Square][Convenient Transportation][Free Parking][Laundry Service][Travel Treasure Box] Dear Guests: Hello, your few words have praised Xiao Guo in every aspect, making me shed tears. It is an honor for us to have a mentor like you on our journey of growth. As you said, the unexpected warmth is all at Orange Fruit. We always hope to pay attention to each customer's needs in the details, a glance, a smile, silently blessing you, wishing you a refreshed mood every day, full of freshness, without grudges, flowing with sweetness, nurturing love; wishing all your wishes come true smoothly, happiness forever in your heart, worries far away, oh ~~~