Lavande Hotel (Chengdu Shuhan Road Yipintianxia Subway Station)

Reviews of Lavande Hotel (Chengdu Shuhan Road Yipintianxia Subway Station)

Lavande Hotel (Chengdu Shuhan Road Yipintianxia Subway Station)

No.289 Shuhan Road, Jinniu District, Chengdu, Sichuan, ChinaSee Hotel Details
Lavande Hotel (Chengdu Shuhan Road Yipintianxia Subway Station)
Lavande Hotel (Chengdu Shuhan Road Yipintianxia Subway Station)Lavande Hotel (Chengdu Shuhan Road Yipintianxia Subway Station)Lavande Hotel (Chengdu Shuhan Road Yipintianxia Subway Station)
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Guest Reviews

9.4/10
Outstanding
1453 Reviews
Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(1453)
Positive reviews(1418)
Reviews with photos/video(174)
Easy to get around(327)
Convenient location(243)
Close to metro(192)
Friendly front desk staff(189)
Many amenities(114)
Perfect for business trips(61)
Average sound insulation(42)
Good lighting(15)
Negative reviews(35)
Ludovicus
Elegant Queen Room
Stay Date Feb 2023
Solo traveler
101 Reviews
9.0/10
Great
Posted on Mar 13, 2023
Right by a metro station. Well located. Helpful staff. Thank you
Response from Property: 親,非常感謝您的點評哦,你的滿意就是我們的追求,下次記得5星好評哦!
Anonymous User
Elegant 2-bed Room
Stay Date Apr 2025
Other
3 Reviews
2.0/10
Posted on May 24, 2025
Let me start with the conclusion: I used to stay at Lavande Seasons when I was traveling for business, but after this stay, I will not stay at Lavande again. In order to travel in the west, I booked Lavande without much of a look. I thought that with such a location, such a price, and trust in Lavande, the chain hotel should be pretty good. As a result... There was no sign in the parking lot. I called and was told to enter from the bank entrance. I went around twice before I got in. The parking lot was basically occupied by the sidewalk and small cars could not get in. Next to the elevated road, the front desk said that the double-layer glass was not a big problem. As a result, when I entered the door, I saw that it was indeed double-layer, but it was a double-layer that I did not expect. And the window was so small that I felt like I had entered a string room. The wallpaper had been glued off for a long time and was about to fall off. The bathroom in the corner was even more dirty. The footsteps of people walking in the corridor were clearly visible. The sound of water falling from the sewer upstairs was the loudest I had ever seen in my life, and there was a strange sound similar to knocking on the door. The quilt was even damp. I won't say anything else. It’s not that you can’t live in a place like this, but in a location like this, the price-performance ratio for a house price of 280 is basically negative.
Show OriginalGoogle Translated
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. The hotel rooms are equipped with soundproof cotton to try our best to reduce the impact of noise. The front desk also prepares free soundproof earplugs for use. Xiaoli's home has been renovated for 22 years. Compared with the newly opened hotel, it is indeed a little old. We are working hard to find out the root cause of the poor sound insulation, implement sound insulation renovation projects, and strengthen sound insulation facilities. For hygiene issues, we will immediately check and improve them to ensure that all rooms meet the hygiene standards. Please forgive us for the inconvenience. Xiaoli's house price is also very cost-effective for similar hotels in the surrounding area. I'm sorry that I didn't bring you a perfect stay experience. We will immediately rectify the problems you raised. If you have any questions during your stay, you can contact us at any time. The hotel housekeeping center and front desk colleagues are dedicated to serving you 24 hours a day. I wish you a happy day!
Guest User
Elegant Queen Room
Stay Date Feb 2025
Other
12 Reviews
10/10
Outstanding
Posted on Mar 3, 2025
The room is simple and fresh, with style, and feels very comfortable and cozy. There is a laundry room on the floor, and you can dry it. It is very convenient for people who come out for a few days. The service is warm and professional. The location is next to the subway entrance, which is convenient for travel, free parking, and very cost-effective.
Show OriginalGoogle Translated
Response from Property: Xiaoli and we are so happy to receive such high evaluation from you. Your recognition of our daily work is the greatest encouragement to us!
kaoxiang
Business Queen Room
Stay Date Jan 2025
Solo traveler
7 Reviews
8.5/10
Very Good
Posted on Mar 11, 2025
When you exit Ippon Tenka G Exit, you will see the hotel right in front of you. It says it's a one-minute walk, but it's actually only 30 seconds! It's so close and convenient. However, there are about five steps in front of the entrance, so it was difficult to carry a large suitcase. I wish there was a ramp. Also, there is no downward escalator at G Exit. There is a downward escalator on the opposite side of the crosswalk, so if you have luggage, I recommend that. It's convenient to go anywhere and the location is great.
Show OriginalGoogle Translated
Response from Property: Dear guests: Hello, thank you very much for your support and love for the hotel. We will report your suggestions to the relevant departments. Every traveler hopes to have a harbor where they can stay occasionally. We do our best to provide a life so that you just live somewhere else instead of drifting on the journey. We look forward to having the honor of serving you again!
Guest User
Business Queen Room
Stay Date Mar 2025
Business traveler
11 Reviews
10/10
Outstanding
Posted on Apr 10, 2025
The room is clean and the location is very good. The hotel is right outside the subway station and Line 2 and Line 7 are covered, so it is convenient to go anywhere!
Show OriginalGoogle Translated
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Business Queen Room
Stay Date Feb 2025
Business traveler
1 Reviews
10/10
Outstanding
Posted on Apr 12, 2025
I am very satisfied with the room. It is very close to the subway station, the room is relatively quiet, the facilities and equipment are very clean, and the service attitude is also very good. In short, it is very cost-effective.
Show OriginalGoogle Translated
Response from Property: Dear guests: Thank you very much for your high evaluation! We are very happy that you are satisfied. The hotel is close to the subway station, which makes travel very convenient. The quiet environment helps you sleep well. Hygiene and service are our top priorities. Looking forward to serving you again and wish you a happy life!
Dandanhaishidandan
Business Queen Room
Stay Date Feb 2025
Business traveler
10 Reviews
9.0/10
Great
Posted on Apr 12, 2025
The room is nice, a few dozen meters away from the subway entrance, convenient for travel
Show OriginalGoogle Translated
Response from Property: Dear guest: Thank you for your good comments! Your recognition of our hotel is the starlight that lights up our way forward. From the moment you step into the hotel, we hope to create a warm and comfortable little world for you. Now we are honored to have your satisfaction. We hope that you will choose us again in the future, and we will continue to bring the warmth of home to your every stay. Rain or shine, we'll be waiting for you!
Daweidahai
Business 2-bed Room
Stay Date Dec 2024
Solo traveler
14 Reviews
9.2/10
Great
Posted on Apr 13, 2025
The hotel is at the corner of the street, very close to the subway station, but parking is on the roadside, there is no underground parking lot! Generally, the noise is quite loud because it is on the roadside.
Show OriginalGoogle Translated
Response from Property: Dear guests, hello! Sincerely thank you for choosing to stay at Lavande Hotel and sharing your genuine feedback. The hotel is located on the corner of the street and close to the subway station. It has a superior geographical location and can indeed provide convenience for your travel. There are parking lots on the ground of Xiaoli's house. In order to save your time, we will give priority to parking lots on the road. The noise problem that may exist in the rooms facing the street may affect the experience of some guests. Regarding parking, we currently provide roadside parking guidance services. If you check in again, you can contact the front desk in advance and we will help you find a parking space quickly. Regarding the sound insulation problem, the guest rooms are equipped with double-layer soundproof glass, and we recommend that you choose a high-rise room for a quieter rest environment. Your suggestions are very important to us. We will continue to optimize the service details and look forward to welcoming you with a better experience next time! I wish you a happy life and a pleasant journey!
Guest User
Free Double Room
Stay Date Mar 2025
Business traveler
19 Reviews
10/10
Outstanding
Posted on Apr 21, 2025
The environment is nice and the front desk service is very considerate.
Show OriginalGoogle Translated
Response from Property: Hello, distinguished guests! Thank you very much for choosing Lavande Hotel and sharing such a heartwarming review! It is our greatest pleasure to create a comfortable and cozy living environment for you and provide thoughtful and considerate services. From the fresh and elegant space design to the sincere smiles and care of the front desk colleagues, we hope to bring a "natural and comfortable" stay experience to every guest. Your recognition is both encouragement and motivation. I look forward to continuing to accompany you on every journey in the future and hope that every encounter will leave you with beautiful memories!
Guest User
Free Double Room
Stay Date Jun 2024
Business traveler
10 Reviews
10/10
Outstanding
Posted on Jul 12, 2024
The hotel is in a good location, right at the subway entrance, very convenient for going out. The facilities are complete and complete, and the laundry room also has a drying function, which solves many problems. The front desk and room service are very good. Will you continue to choose to stay?
Show OriginalGoogle Translated
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Zhendebuxiangqiming
Business 2-bed Room
Stay Date Mar 2024
Family
7 Reviews
8.5/10
Very Good
Posted on Apr 16, 2024
The location of the hotel is very good. It is just outside the subway entrance of Line 2 and Line 7. The transportation is convenient, but it is cheaper to take a taxi in Chengdu. The scenic spots are not far away. The hotel has no restaurant, so there is no breakfast, but you can go to the front desk to get bread and milk. You need to go up the steps to get to the hotel. There is no barrier-free access. You need to carry your suitcase up by yourself, but the steps are not high. The hotel elevator is shared with other stores upstairs. There is a swipe card, but there may be training classes and other facilities upstairs. I went out at night and saw many students holding pianos. The size of the room It's quite suitable. The window faces the viaduct. It's a bit noisy in the morning, but the hotel service is OK and the hygiene is very good. The wallpaper has signs of falling off, but it doesn't affect the overall experience. It's still relatively good and the price is reasonable.
Show OriginalGoogle Translated
Response from Property: Hello dear guests! Thank you very much for choosing to stay at Lavande Hotel Yipintianxia Subway Station Branch. I am deeply honored to see your fair evaluation Xiaoli. At the same time, our hotel takes the issues you pointed out very seriously. Next, we will also check all rooms to strive to bring a wonderful experience to our guests. Thank you again for your support and evaluation of Xiaoli. We have close friends in the world, and we are neighbors in the world. . Xiaoli looks forward to your stay again!
Wojiushiluren
Elegant 2-bed Room
Stay Date Feb 2025
Other
21 Reviews
8.0/10
Very Good
Posted on Apr 24, 2025
The room is close to the viaduct and a bit noisy
Show OriginalGoogle Translated
Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your valuable comments! We sincerely apologize for the inconvenience caused by the viaduct noise. To improve this problem, we have installed double-glazed soundproof glass in the affected rooms and can provide guests with sleeping aids such as earplugs. If you encounter any problems during your stay, you can contact the front desk at any time to help you solve them. I hope you will give Xiaoli another chance and welcome to visit us next time!
Guest User
Free Double Room
Stay Date May 2025
Other
5 Reviews
6.0/10
Posted on Jul 1, 2025
The room smells
Show OriginalGoogle Translated
Response from Property: Thank you very much for choosing to stay at Lavande Hotel. Since the room you booked is windowless, but the room has air conditioning and exhaust fan, you can call the front desk at any time if you have any questions during your stay. Xiaoli is deeply sorry for your experience, and we would like to say sorry here. We attach great importance to your opinions, and we will make corrections immediately, deodorize the room more, and we will arrange people to spray air freshener every 2 hours. Thank you very much for your suggestions to Xiaoli, and welcome back to supervise!
Guest User
Elegant 2-bed Room
Stay Date Jun 2025
Family
8 Reviews
9.0/10
Great
Posted on Jul 8, 2025
雙床房一家三口夠用了,娃也在酒店了做了作業。酒店位置很好,離2號線和7號線很近,還有洗衣機給烘乾了兩桶衣服。騎着自行車去參觀了金沙遺址博物館,吃了幾個老字號餐廳
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Response from Property: 非常感謝您對我們的認可與支持!您的滿意是我們不斷前進的最大動力~能為您提供乾淨舒適的居住環境、熱情周到的服務以及智能齊全的設施,是我們的榮幸。期待您的再次光臨,我們會繼續用心打造更優質的體驗,讓每一次相遇都充滿温暖與驚喜!😊
Guest User
Deluxe Family Room (DeRUCCI Mattress + Smart Guest Control)
Stay Date May 2025
Traveling with friends
3 Reviews
10/10
Outstanding
Posted on Jun 11, 2025
優點:1.三人間很好住,房間也夠大。空調非常智能,有不吹人的模式,大好評!房間床邊插座多,方便玩手機!2.地理位置很好,近地鐵高鐵和景點,走路很快就能到!樓下有個超市。 缺點:沒有頂噴,花灑水小,好在下噴水大,洗頭方便
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Response from Property: 小麗總想給您更好的。嘻嘻,您的滿意將給小麗無限的動力呢!親,應該是點一百個贊吧, 您的建議小麗會告知相關部門進行整改, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨! 歡迎您再回來體驗, 祝生活愉快!