Fortel Hotel

Fortel Hotel Reviews

Fortel Hotel

3, Gandhi Irwin Rd, next to Chennai Metropolitan Development Authority Tower 1, Ansari Estate, Chennai, Tamil Nadu, 600008, IndiaView Hotel Details
Fortel Hotel
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Fortel Hotel Guest Reviews

3.4/5
41 Reviews
Verified reviews
Location3.5
Amenities3.3
Service3.4
Cleanliness3.4
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All reviews(41)
Positive reviews(32)
Reviews with photos/video(2)
Clean and tidy(1)
Negative reviews(9)
MARC Smiles
Executive Twin Room
Checked in Dec 2023
Family
6 Reviews
4.2/5
Very Good
Posted on Dec 10, 2023
Hotel was neat, and in proximity to key places in Chennai . Food options in the hotel and places around are good Egmore station, Anna salai, higginbothams …
BRS
Executive King Room
Checked in Feb 2024
Couples
16 Reviews
4.5/5
Great
Posted on Feb 20, 2024
Was good stay. Recommend for medium budget decent stays.
ALEXANDER
Executive Twin Room
Checked in Mar 2024
Travel with friends
12 Reviews
4.0/5
Very Good
Posted on Mar 6, 2024
Few steps from EGMORE RAILWAY STATION
ReddySarath
Executive King Room
Checked in Jan 2023
Couples
1 Reviews
1.2/5
Posted on Jan 30, 2023
Worst hotel to stay. Front desk receptionist Shaen made me wait for more than 30 min to give the room at midnight telling that he didn't get booking voucher, even though we had a clear confirmed booking. Had to contact customer care and sort it out. His behaviour was very rude. Rooms are overpriced for the size. Though we paid extra amount for breakfast during the booking, they didn't provide any information about the breakfast timings at checkin and when we went for breakfast, they said that the restaurant is closed and we cannot have the food. No one in the hotel cares for the plight of the customers. I would like to give a MINUS 10 rating for the service. Worst experience till now.
Response from Property: Dear GuestThank you for taking the time to review your stay with us.I am deeply saddened to know that you had faced certain inconveniences related to food/room in our hotel. I kindly request you to share with us any further details or suggestions which would help us match up to your expectations in the future.It was a pleasure having you here and we hope that you give us another chance to serve you better in the future.
Guest User
Executive King Room
Checked in Jan 2023
Business travelers
1 Reviews
2.7/5
Posted on Jan 8, 2023
The rooms are not as shown in the reference photos. The rooms are not maintained and the smoke (cigarette) smell is all over the floor & in elevators. I had to stay because of non-refundable condition. Surely not recommended for “family”. Food is pricey. The only pros is the hotel located just next to Egmore railway station.
Response from Property: Dear GuestThank you for taking the time to review your stay with us.I am deeply saddened to know that you had faced certain inconveniences related to food/room in our hotel. I kindly request you to share with us any further details or suggestions which would help us match up to your expectations in the future.It was a pleasure having you here and we hope that you give us another chance to serve you better in the future.
Guest User
Checked in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 4, 2024
One of the best couple free hotel I have stayed in Chennai.. located in next to Egmore railway station reception people so polite and the lobby manager Mr.Balaji is very courteous good stay will visit again.. Thanks to fortel team...........
Guest User
Checked in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 27, 2024
Jeevitha and Sheena Took care of us excellently .... Best place for couples, family and business related stays and events , food was awesome. The place is very near to egmore railway station...... Very much worth for money ..................
Daydream17536635698
Checked in Jun 2024
Solo travelers
5.0/5
Outstanding
Posted on Jun 26, 2024
Receptionist - Ms.sheena. was really great and helpful. Thank you for the great experience. Thank you Ms. Sheena for making my experience great. Recommended to all.. Had a pleasant stay..staffs are very cooperative...well behaved. Food and house keeping was so professional. Thank you Team- Fortel!!!
Guest User
Checked in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 25, 2024
Good spacious lobby ,and quick check-in, very courteous staff, the way his greeting me with vanakkam , personally impressed thank you Balaji sir. Rooms are pretty spacious, well decorated, most bathrooms with tub & shower, good closet space and great room service. Restaurants especially grill wagon does a good job for breakfast, dinners convenient & reasonably priced. Overall a great stay ! Small thing Need to add some food menu in veg catagory..
Guest User
Checked in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 19, 2024
Everything is perfect and in order. Great amenities, spotless accommodations, and kind staff. I loved it. The team is always available. Buffet is quite good. Lovely setting. Specifically, Mr. Balaji, the employee at the front desk, is a truly pleasant person who offers first-rate service.
Guest User
Checked in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 14, 2024
The rooms are really roomy and well-kept! However, the hotel is pretty old, the bathroom fixtures need to be replaced entirely, and the staff takes a long time to answer to requests of any type! There is poor quality food here, therefore you will definitely be dissatisfied! Breakfast and dinner don't offer a lot of options either! (That was accurate regarding non-vegetarian food—despite the fact that I don't consume it;a colleague shared this viewpoint.) Apart from this their service is top notch especially front office *** Balaji Special thanks to him for make my stay was memorable.. Will recommend to my circle..
Guest User
Checked in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 24, 2024
It was a pleasant stay in the hotel . The hotel is renovated n looking good . The restaurant is done up well and looks good to have a peace full mind with ahot cup of tea. I like staying in hotel fortel.... The new restaurant which is open and called has Enoki is also good and the sushi is awesome...
Guest User
Checked in Dec 2023
Other
4.0/5
Very Good
Posted on Dec 15, 2023
The hotel is provides a super service. Rooms are very clean. Toiletries, tea making facilities, drinking water are available in the room. Room service is provided daily. Clean linen, spacious rooms, clean bathrooms with hot water facility. Breakfast has a moderate variety. taste and sufficient quantities. Friendly staff, good service.
thabotharanv
Checked in Dec 2023
Couples
1.0/5
Posted on Dec 9, 2023
This is not a star hotel . Very old rooms and furniture. So filthy floors and curtains. No fridge in the room . I have complained to Agoda and duty manager . They changed the another room but same condition. I stayed two worst nights there. Never ever going back there .
Response from Property: We apologize for the inconvenience you had to face during your stay with us..we have renovated 50% of our rooms as on date..the remaining king size rooms renovation delayed due to the rains..it will be done by mid January 24.
Guest User
Checked in Feb 2023
Family
3.0/5
Posted on Feb 27, 2023
There was a New Year's party in the basement on the day we arrived. Lots of teenage and young adults were staying and/or visiting for the party. I believe drinking was allowed. It was busy and loud all night. It may have affected our judgement. Room was fine. We asked for 2 beds for total of 3 adults but we only got a double bed. When requested, they reluctantly brought us a roll-away bed, not sure if it was our travel agent's fault that this size room was booked. Bathroom had glass enclosure for the shower which we preferred; which prevents the toilet commode from getting wet. Breakfast, which was free for us (not sure if our agent paid for it separately or is included with all types of bookings) was pretty good. There were Idlys, Vadas, some kind of Payasam, Dosas brought to the table, variety of fresh fruits, in addition to Coffee/Tea. Overall food was pretty good, one of the best in our experience. I would say our overall experience was good and we would certainly recommend it.