Kyriad Marvelous Hotel (Chenzhou Wuling Plaza, Municipal Government)

As a long-term customer of Ctrip, I have rarely given bad reviews to hotels. The hotel I stayed in this time was the worst hotel I encountered during my free travel for more than a month. I post this in the hope that future friends will consider it carefully when booking. I also hope that Ctrip will try to mislead your customers by using these 4 stars. 1. First of all, it shows 4 stars on Ctrip, and it is also named Kyriad Hotel. It has at least two or three elevators with Lavande Hotel, Vienna International Hotel, etc., and they are only marked with 3 stars. Comparatively, I think it is not bad. Unexpectedly, when I arrived, I found that the store had a very small front desk, a very small "lobby" with only one elevator, and the parking lot was in a dilapidated community behind the hotel. I almost thought I was in the wrong hotel. This four-star hotel is a fake. I don’t know why Ctrip marked it with four stars. It is far worse than the other four-star and three-star hotels I stayed in. At best, it is the configuration of an express hotel. 2. The front desk staff didn’t even raise their eyebrows. During the Chinese New Year, this attitude suddenly made people feel even colder. The good thing is that when I checked in, my request was accepted and a breakfast was given to my child. Unfortunately, breakfast was said to end at 11 o'clock, but when we went to eat at 9 o'clock, we found that not only was the breakfast very simple, but there were almost no dishes left. Moreover, we didn't see the waiter adding more dishes until we left. There was nothing to eat, so we had to eat one portion. Only half a bowl of freshly made noodles was made. 3. The room is small, and the bathroom and toilet are too close together. Just enough for one person to stand, the water released when brushing teeth is yellow, and it takes a while before it looks normal. I thought to myself, are there no guests staying here? Later, I found out that the quilt cover was also rotten. Maybe the waiter didn't want the guests to see it, so he put the rotten front part inside for the guests to sleep on, and spread the reverse side out. (Because the front quilt cover has decorative lines, I can tell that it is a bad front cover.) I slept on a quilt cover with decorative lines all night. No wonder I always feel uncomfortable. The floor was also warped and I didn't rush to replace that piece. 4. Because there are three children in total and it is winter, a large bed needs to be added with a single thick quilt. As a result, the visitor to the guest room first said that the hotel only has one thick quilt for each bed in the room, and there is no extra thick quilt. You can use the thin summer quilt in the cabinet in the room. I couldn't believe it. How could a hotel open a hotel if it didn't even have extra quilts? How pitiful! The guest room aunt later changed her story and lied: Other guests have added quilts, and they have finished adding them, and there is nothing left. It was only around seven o'clock in the evening. When I heard it, it was even more of a lie. I was just too lazy to take it, or the hotel was really poor and didn't have any. (There were still unsold rooms on the hotel's website that night.) What's even more ridiculous is that I then called the front desk and asked: I want to confirm whether the hotel only has one thick quilt for each bed in each room. The hotel doesn’t keep spare thick quilts? The front desk clerk answered affirmatively: yes, and hung up the phone. I was really convinced after hearing this answer. This hotel is so pitiful! Is this still a hotel? What kind of hotel do you open when you don’t even have extra thick quilts in the middle of winter?

I didn’t want to give a bad review, but I wanted to ask for two more dishes for breakfast noodles, just two, but my aunt refused to give it to her. I’ve never seen anyone doing this kind of business👍

When I arrived at the hotel at around 11 o'clock in the evening, I opened the door after checking in, and a strong smell of smoke came to my nose. I called to ask for a room change and was ignored for more than 10 minutes. After calling again, I waited for almost 5 minutes before a waiter came. After feeling the smell of cigarette smoke, I agreed to change rooms 😂😓. After changing rooms, go downstairs and change the room card. When I checked out in the morning, I asked for an invoice, but the front desk told me for various reasons that the invoice could not be issued now. Please add WeChat first, and then send it to me when it can be issued. 😓😓😓. I insisted that the invoice must be issued on site, and it took about ten minutes before the front desk issued the invoice. I don't express my personal opinions, the above experience is for reference only. 😃😀😀

The room is super small, the wall and the door are as thick as paper, and there is no sound insulation at all. I was given a room next to the elevator. The head of the bed shares the same wall with the elevator shaft. I got a headache. I asked to change the room temporarily, saying that there was no big bed. You can only change the double bed, but there are double bed rooms on the Internet, so the attitude is blunt. Anyway, you can change the twin bed, or there is no other way. Forced to do nothing, I agreed to switch to a twin bed in order to get a good night's sleep. As soon as I entered the door, it was so small that I couldn't turn around. The end of the bed was close to the TV wall, and the sink was standing there, with my calves sticking to the toilet. The breakfast was even more rubbish. die. I am afraid that this four-star is bought, and all the hardware services are not up to par, so let's go out of business as soon as possible.

I have stayed in several hotels recently and this is the worst one 1. The hotel parking space is shared with the residential property parking lot. It was full when I arrived at 9 pm. I called the front desk and he asked me to find a solution by myself. How is that a compliment? In the end, we stopped for almost 30 minutes and found a slope. It took a lot of effort. When I parked my car and was about to leave, I noticed that someone else had parked their car directly at the entrance. When checking in and talking to the hotel lobby, it’s still the same saying “find your own way”! ! No one else has this service 2. The hotel room is not soundproof at all. It’s almost 12 o’clock in the middle of the night, and I can still clearly hear the screams and knocking on the wall of the children next door... If my child hadn’t fallen asleep and didn’t want to disturb the child, I would have really made a complaint. . 3. The hotel room is on the 7th floor, facing the square, but the hotel glass windows are really not soundproof at all (when checking in, I emphasized to the front desk that I wanted a "quieter" room). At around 6:30 in the morning, the national anthem was played and the flag was raised. There seems to be an event in the square across from 7:30 to 9 o'clock, and the sound is very crowded. I was originally disturbed by the noise from the next door last night and slept late, but I woke up early, which was really annoying. 4. The bathroom in the room is very small. The bathroom door and the bathroom glass door are at right angles. After giving the children a bath, the bathroom door conflicts with the bathroom door when they come out and the door cannot be opened! ! This design is “absolute”! ! 5. Small tips - There is no clothesline, and there is not enough space to dry the clothes after washing; - As soon as the hand faucet is opened (probably due to the high design of the faucet and countertop), water splashes everywhere; - There is also a magical "fogged glass". Halfway through the bath, the fogged glass becomes transparent... Fortunately, we are a family. I think this is a sense of technology designed to give fun to young couples... Finally, I would like to emphasize the issue of "cost-effectiveness". This is the most expensive hotel I have stayed in in the past week. The room is still small. I wonder who gave the hotel the courage to set this price? Or are they the biggest in Chenzhou? ? I won’t comment anymore, I’ll make myself angry…

It is highly recommended. The room does not have any peculiar smell. The decoration is simple and stylish. It is the hotel style I like. The bed and pillows in the hotel are really comfortable and soft. It can be seen that the user experience is very important. The waiter responds quickly, indeed good Facilities: new Hygiene: clean Good environment The service was excellent

A guest in the hotel was crying for more than an hour in the middle of the night, and the sound insulation was not good, which affected the rest. The hotel has ineffective management. I complained several times and it was recommended to call the police before stopping.

There's a fan-like device upstairs. It's very noisy. Then there were mosquitoes at night and the sound insulation was not good during the day. I was woken up at 7 o'clock and it was the most uncomfortable sleep.