Holiday Inn Express & Suites CHEROKEE/CASINO by IHG

The room was clean and the staff was great! Nice selection for breakfast. Bed was a little softer than i prefer but not worth complaining about. Overall it was an excellent stay.

The whole hotel is out dated and nothing works! Now the breakfast was good and the night person was friendly but no one else at the hotel seems to care if you comfortable or not . You are paying top dollar for the location not the property or customer service

The room was nice and clean. The staff was super helpful and extremely friendly. I would definitely stay there again in the future.They were all so nice.

the room was clean and the staff was very helpful and polite. The only issue was that the AC is too loud.

I arrived late at the hotel and didn’t check my sheets, wake up the next day to my whole body covered in bug bites. Checked the sheets and the bed was completely infested with bed bugs I recorded them and took the sheets to the front desk and showed them the bugs. They proceeded to tell me there is nothing they can do.DO NOT STAY HERE. I honestly have never had a worse experience with a hotel and now fear I am bringing these bugs home

For the price it was good, but there was definitely some problems. Shower didn’t drain so we were forced to stand in our dirty water. Our room also didn’t have any lights or light switches? Only lamps next to bed

Erin at the front desk was wonderful. The entire staff at breakfast were friendly, efficient and professional.

Never checked in. Accidentally booked the wrong date and they would not rdfund or exchange. Unprofessional

We had a magnificent experience with the hotel. We accidentally forgot an envelope with $2500 cash which is stored under the mattress by my brother. When we realized it 3 days later, I called the hotel and very quickly I was told they found the envelop without touching it. We immediately drove 3.5 hours to the hotel and we received the envelop without one penny less!