Fairfield Inn & Suites Cherokee

I usually don't write reviews but the location/view and seamless process made the visit awesome.

Reserved two king rooms months ago. We were given two rooms with two double beds. Hotel had over sold their king rooms, so the king rooms were given to the highest paying customer

We were given room 112 first floor, got to the room and the window latches were broken and the window didn’t lock. Ask the front desk to move us, they moved us to the 2nd floor and the window latches were also broken and the window didn’t lock, but being on the 2nd floor we kept this room. Would definitely recommend checking the windows if staying on the first floor.

Always stay at this Fairfield when we go to Cherokee. All our stays have been good there. Just do not book it through ******* unless you like to pay more.

Coffee was cold and old tasting. Bread and cereal were stale. Did not clean room every day and loud traffic noise. Mattress was lumpy.

Always clean and well maintained. Better than the $500 room across the street. Well done!!!

Please be advised when booking through a third party site they can downgrade your room to something else than what you paid for. The staff member that checked me in was very rude and not pleasant at all. I spoke with the manager and she had more pleasant attitude seemed to care and told me what I needed to do.

Spacious Room, friendly staff, comfortable bed and quiet. Only thing I was disappointed in was the shower. The tub area was extremely slippery and the shower curtain hung into the bottom of tub about 4 inches too long. It felt tight with the shampoo/conditioner/soap dispensers up at the front instead of the bottom end of the shower wall.

Friendly helpful staff. Can always count on Marriott hotels for super cleanliness and friendly staff. Great breakfast choices too.