3 Soi 12 Mimmanhemin Road, Suthep, Chiang Mai Province, 50200, ThailandView Hotel Details
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Mountain View@nimman12 Hotel & Resort Guest Reviews
4.2/5
Very Good
328 Reviews
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Verified reviews
Location4.2
Amenities4.0
Service4.3
Cleanliness4.3
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All reviews(328)
Positive reviews(295)
Reviews with photos/video(106)
Too noisy(63)
Great swimming pool(36)
Easy to get around(27)
Loved the view(17)
Close to airport(13)
Perfect for business trips(12)
Tasty food(8)
Friendly front desk staff(7)
Negative reviews(33)
Łukasz
Deluxe Double Room
Checked in Nov 2024
Couples
2 Reviews
3.5/5
Posted on Dec 6, 2024
Everything was good except location, at night was horrible loud because They are clubs beside, at day noises of flying planes, food was average , staff helpful, view Amazing
Response from Property: Dear Lukasz,Thank you for sharing your feedback about your recent stay with us. We're thrilled to hear that you appreciated the helpfulness of our staff and enjoyed the amazing views our property offers.We sincerely apologize for the noise disturbances you experienced during your stay, both at night from nearby clubs and during the day from passing planes. We understand how important peace and quiet are for our guests, and we are actively exploring ways to minimize these disruptions to improve the guest experience.Regarding the food, we appreciate your honest input and will work towards enhancing the variety and quality of our offerings to better meet our guests' expectations.Your feedback is invaluable as it helps us to continuously improve. We hope to have the pleasure of welcoming you back in the future and providing you with a more comfortable and enjoyable stay.Warm regards,AoyGeneral ManagerMountain View@Nimman12 Hotel & Resort
Christopher Lever
Deluxe Double Room
Checked in Oct 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Nov 19, 2024
Great location, great facilities all fresh and new. Staff were great and free water and soda in my room along with coffee machine. Breakfast was great and all in happy. Great to get to places and lots near by including 7/11
Response from Property: Dear Christopher Lever,Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed our convenient location, fresh facilities, and the complimentary amenities in your room. It’s great to know the breakfast and nearby attractions added to your happy experience as well.Our team works hard to ensure every guest feels welcomed and cared for, and your kind words mean a lot to us. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!Warm regards,AoyMountain View@Nimman12 Hotel & Resort
Casey T
Deluxe Double Room
Checked in Oct 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on Nov 20, 2024
very good stay at the hotel
staff are friendly and patient
clean and cozy hotel
Response from Property: Dear Casey T,Thank you for your kind words! We’re delighted to hear that you had a very good stay and found our hotel clean and cozy. Our team takes pride in providing friendly and patient service, so it’s wonderful to know their efforts made your stay enjoyable.We look forward to welcoming you back for another comfortable and memorable experience in the future!Warm regards,AoyMountain View@Nimman12 Hotel & Resort
Erkan
Deluxe Double Room
Checked in Jan 2025
Couples
2 Reviews
5.0/5
Outstanding
Posted on Feb 7, 2025
Very good
Response from Property: Dear Erkan,"Thank you for your kind words! We're delighted that you had a great experience. We hope to welcome you back again soon!"Best regards, Aoy Mountain View@Nimman12 Hotel & Resort
Daniel
Deluxe Double Room
Checked in Jul 2024
Business travelers
1 Reviews
1.7/5
Posted on Aug 19, 2024
Bad bad bad! This hotel does not deserve 4 stars AT ALL COST!!!! The breakfast is very very lousy and terrible! Little choices of foods and look like 2 stars hotel kitchen!
- The shower water tap, is either too hot till you skin burned or too cold like ice water!!!!!
- Noisy at night until 3am
- toilet has no comb? 4 stars?
Terrible experience! Really hate the experience in the hotel. Not deserve at all!
Response from Property: Dear Daniel,Thank you for taking the time to share your feedback. I am truly sorry to hear that your experience at our hotel did not meet your expectations. Please accept my sincerest apologies for the inconvenience you faced during your stay.We strive to provide a high standard of service, and I regret that we fell short in several areas. Your comments regarding the breakfast options, shower temperature, noise levels, and the lack of amenities in the bathroom are taken very seriously. I assure you that these matters will be addressed with the respective departments to prevent similar issues from occurring in the future.Your feedback is invaluable as it helps us improve the quality of our services. We understand your frustration and would like the opportunity to make it right. If you are open to it, I would appreciate the chance to discuss your experience further and find a way to restore your faith in our hotel. Once again, I apologize for the inconvenience and disappointment caused. We hope to have the chance to welcome you back in the future and provide the experience you deserve.Best regards,AoyGeneral Manager
Chollada
Deluxe Double Room
Checked in Jul 2024
Couples
1 Reviews
4.0/5
Very Good
Posted on Aug 13, 2024
The best views on the rooftop. In the bed room quite noisy and air conditioning is not good, should have sound insulation. Receptionist must more than 1 person.
Response from Property: Dear Khun ชลลดา ,Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed the views from our rooftop—it's one of our favorite features as well!However, we sincerely apologize for the inconveniences you experienced during your stay, particularly regarding the noise levels, air conditioning, and the availability of our reception staff. Your feedback is invaluable to us, and we will be addressing these issues with our team to ensure improvements are made.We take your comments seriously and are committed to enhancing the comfort and service we provide to our guests. Thank you for bringing these matters to our attention.We hope you will give us another opportunity to provide you with a better experience in the future.Best Regards,AoyGeneral Manager
Thu Ta Myat
Deluxe Double Room
Checked in Jan 2025
Couples
24 Reviews
4.2/5
Very Good
Posted on Feb 10, 2025
Location is good near Maya Shopping Center also the hotel is clean and new but the breakfast is not good enough for the price of this hotel overall I would like to give 7 out of 10
Response from Property: Dear Thu Ta Myat,Thank you for your feedback! We’re glad you liked our location and the cleanliness of our hotel. We appreciate your comments about breakfast, and we will take them into consideration to improve our offerings. Your input is valuable to us, and we hope to provide an even better experience on your next visit! 😊💙Best regards, Aoy Mountain View@Nimman12 Hotel & Resort
Guest User
Deluxe Double Room
Checked in Aug 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Sep 13, 2024
Enjoy staying here in Chiangmai !
Great service, gym and swimming pool 🏊🏻♀️
Response from Property: Dear Our Beloved Guest,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us here in Chiang Mai and that you had a great time at the gym and pool. It was a pleasure hosting you, and we hope to welcome you back for another relaxing visit soon. Safe travels!Best Regards,AoyGeneral Manager
JeabIND
Deluxe Double Room
Checked in Dec 2024
Business travelers
1 Reviews
4.5/5
Great
Posted on Jan 13, 2025
it’s very noisy as the room faces back end of a night club (warm up) which goes on forever, i think the balcony doors are not really zealed well against such a location at all.
while everything else was great, from yummy breakfast to air purifier automatically on once we enter the room, and the staffs were great
Response from Property: Dear JeabIND,Thank you for sharing your experience with us. We’re glad to hear that you enjoyed many aspects of your stay, including our breakfast, the air purifier feature, and the attentive service provided by our staff. Your kind words mean a lot to us.We sincerely apologize for the noise disturbance caused by the proximity to the nightclub. We understand how important a peaceful environment is, and we regret that this impacted your overall experience. Your feedback regarding the balcony doors has been noted, and we will review this matter to explore ways to improve soundproofing in the future.Should you choose to stay with us again, please feel free to inform us of your preference for a quieter room location. We will make every effort to ensure a more restful experience for you.Thank you again for your valuable feedback, and we hope to have the pleasure of welcoming you back in the future.Best regards,AoyGeneral ManagerMountain View@Nimman12 Hotel & Resort
Kikun C
Deluxe Double Room
Checked in Dec 2024
Business travelers
10 Reviews
4.7/5
Amazing
Posted on Jan 13, 2025
Very Good location hotel. Clean and good service. Breakfast is OK. But the air condition is too loud.
Response from Property: Dear Kikun C,Thank you for choosing to stay with us and for sharing your experience. We’re delighted to hear that you appreciated our convenient location, cleanliness, and the quality of service provided by our team.We also appreciate your feedback about the air conditioning noise. Please accept our apologies for any inconvenience caused. We will have our maintenance team inspect and address this issue to ensure a more comfortable stay for our future guests.Your input is invaluable in helping us improve, and we hope to have the opportunity to welcome you back for an even better experience next time.Best regards,AoyGeneral ManagerMountain View@Nimman12 Hotel & Resort
VictorBrazilChina
Deluxe Double Room
Checked in Jun 2024
Solo travelers
31 Reviews
5.0/5
Outstanding
Posted on Jul 8, 2024
Very friendly and helpful staff. Welcome drink and fruits. Beautiful view from swimming pool and rooftop bar. Just the breakfast could have a bit more options because the price is big compared to the room without breakfast… I was gonna ask to cancel the breakfast but since all the staffs are very polite then I forgot about it.
Response from Property: Dear VictorBrazilChina,Thank you for your kind review and for choosing to stay with us! We are thrilled to hear that you enjoyed our friendly and helpful staff, welcome drink and fruits, as well as the beautiful views from our swimming pool and rooftop bar.We appreciate your feedback regarding the breakfast options. We continuously strive to enhance our offerings and will take your suggestions into consideration to provide better value for our guests.It's wonderful to know that our team's politeness left such a positive impression on you. We hope to have the pleasure of welcoming you back for another memorable stay soon.Warm regards,AoyGeneral Manager
Jeff_Yama
Deluxe Double Room
Checked in Nov 2024
Couples
3 Reviews
4.5/5
Great
Posted on Jan 7, 2025
Room is clean, staff are friendly and helpful. Location is very convenient. Cons are the bathroom has no curtain, floor gets super wet easily; and the breakfast included is mediocre at best. We chose to eat breakfast outside in cafes after giving it a chance in the first morning.
Response from Property: Dear Jeff Yama,Thank you for taking the time to share your experience. We’re thrilled to hear that you appreciated our clean rooms, friendly staff, and convenient location. Your kind words motivate us to continue providing excellent service.We regret that certain aspects of your stay did not meet expectations. Regarding the bathroom, we acknowledge your concern about the absence of a shower curtain. I’m pleased to inform you that we are in the process of installing them in all rooms to address this issue. As for breakfast, we’re sorry it didn’t meet your expectations. We’ll review your feedback with our kitchen team to explore improvements in both variety and quality.We hope you’ll give us another chance in the future to provide an even better experience. Thank you once again for your valuable input.Warm regards,AoyMountain View@Nimman12 Hotel & Resort
Ehktse
Deluxe Twin Room
Checked in Nov 2024
Travel with friends
2 Reviews
4.5/5
Great
Posted on Jan 2, 2025
Location is excellent. 10-15 mins walking distance to One Nimman and White Market. Many shops, convenient stores, cafes and restaurants nearby. However, the design of toilet and tub is quite strange. 去水有問題,很容易積水兼漏到成地都係 🙁
Response from Property: Dear Ehktse,Thank you for your kind words about our location! We're delighted to hear that you enjoyed the convenience of being close to One Nimman, White Market, and the surrounding shops, cafes, and restaurants.We sincerely apologize for the issues you experienced with the bathroom design and drainage. Your feedback is valuable, and we will look into this matter to make necessary improvements and ensure a better experience for our future guests.Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with an improved stay.Best regards,AoyGeneral Manager
Gary
Deluxe Double Room
Checked in Nov 2024
Solo travelers
24 Reviews
5.0/5
Outstanding
Posted on Dec 18, 2024
Enjoyed my stay at Mountain View@nimman12 very much (except for being directly under the flight path for the airport). Great roof top pool for chilling out & taking in the views. Staff are excellent & so helpful. I would definitely stay here again.
Response from Property: Dear Valued Guest,Thank you for your kind feedback! We're thrilled to hear that you enjoyed your stay at Mountain View@Nimman12, especially the rooftop pool and the service from our team. Your comment about being under the flight path is noted, and we appreciate your understanding. We hope to welcome you back soon for another great experience! 😊Warm Regards,AoyGeneral ManagerMountain View@Nimman12 Hotel & Resort
Waralee
Deluxe Twin Room
Checked in Nov 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Dec 9, 2024
Great location surrounding with restaurants and club. However, can’t sleep until club is close because is too loud and noisy sound.
Response from Property: Dear Khun Waralee,Thank you for your feedback. We are glad you enjoyed our convenient location surrounded by vibrant restaurants and clubs. However, we sincerely apologize for the inconvenience caused by the noise during your stay.We understand how important a good night's sleep is, and we are working on improving the soundproofing in our rooms to ensure a more comfortable experience for our guests. We truly value your input and will use it to enhance our services.Should you decide to visit us again, please let us know in advance, and we will do our best to allocate a quieter room to better suit your needs.Thank you for staying with us, and we hope to have the opportunity to provide you with a more enjoyable stay in the future.Kind regards,AoyGeneral ManagerMountain View@Nimman12 Hotel & Resort