QXW9+R3V, Tambon Su Thep, Suthep, Chiang Mai Province, 50200, ThailandView Hotel Details
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De Chai Oriental Nimman Guest Reviews
4.5/5
Great
45 Reviews
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Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(45)
Positive reviews(39)
Reviews with photos/video(12)
Awesome stay(18)
Awesome rooms(16)
Large rooms(12)
Convenient location(9)
Friendly owner(8)
Great value for money(6)
Negative reviews(6)
Khabirul Alam
Grand Deluxe Room
Checked in Dec 2023
Couples
2 Reviews
2.2/5
Posted on Dec 29, 2023
I booked the hotel under the impression that it’s a 4 star hotel. In reality it’s barely a 3 star hotel. The property is very small, the restaurant is bare bone and the rooftop pool is in really a large bathtub at best. The buffet breakfast is very limited in terms of options. There is no view from the rooms apart from looking at under-construction buildings.
The only good thing going for the hotel is the location. It’s walking distance from both One Nimman and Maya Mall.
We stayed here for four nights. However the only reason I stayed was because I prepaid for 4 nights. The stuff was nice and helpful. However the checkout experience was horrible.
I asked for a 30 minutes late checkout instead of their 12 PM checkout. However my request was denied which was really surprising! Never have I ever had such an experience at a “4-star” hotel.
On top of that the guy at the reception, Nat or Nate, was extremely rude. He started calling from 11.30 am and kept calling continuously until we got out of the room, all while we were trying to pack and sooth an infant. When we got to the reception he started questioning me why we were late and he will have to impose late checkout fee. I asked for the manager and was told he is not here. Only when I started yelling at him and said that I’ll only talk to the manager or the owner, did he shut up!
Overall horrible place for stay at such a peaceful city of Chiang Mai. Stay away from this hotel!
Guest User
Grand Premier Room
Checked in May 2024
Family
3 Reviews
3.2/5
Posted on Jun 15, 2024
[De Chai gives you free drinks if you leave them a kind review during your stay so please be mindful of the reviews you see here :) ]
I found the two bathrooms very appealing along with the price per night so I decided to stay here during my trip with my parents, but there are a lot of room for improvement.
Location: 11-15 minutes away from Chiang Mai Airport so you can hear airplanes flying by in the hotel room. If you’re a light sleeper you might find discomfort staying here. There are definitely better hotels near here, personally I don’t recommend staying here. There are yummy food places near by that made up my experience here! I liked how I could walk to One Nimman & Maya to beat the heat.
Amenities: gym is pretty small, and the pool is tiny too. The pool was so warm as the water isn’t being circulated, which personally discouraged me opt out of swimming here. There were dead bugs floating around too. The pool closes from 6:30pm as there’s a small roof top bar. The gym operates from 7am to 7pm only.
Room: When I checked in, there was hair & dust on the floor. I later addressed this to the front desk the next day (we checked in the evening) & they cleaned it thankfully. The bigger issue here is a structural issue with the restroom floor. While showering, I realized that my feet were submerged in water and I was showering in a shower booth, not bath. The drainages are not working well so I had to be careful while showering because of this issue. It’s also because the water doesn’t flow to the drain fast enough and the water is just going to be all over the bathroom floor. I communicated this with the hotel staff but they just told me to shower with the drain top off but that didn’t fix the issue as I had to stop from the water overflowing by making circles on top of the drain to help the water drain out + using towels to soak the spilled out water. However, this might be a problem with just my room though. I stayed in room 502, so I hope this helps.
Service: Most staff don’t speak english fluently so it was quite difficult to communicate with them especially with my drainage problem. They’re not really welcoming but I think they are just shy because when I asked them something they looked startled and they didn’t know what to say.
Guest User
Deluxe Room
Checked in Apr 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Apr 10, 2024
Nice little hotel. Room 603 is a massive room given it is the entry level room type. Would stay here again.
Mengjie
Superior Room
Checked in Sep 2023
Solo travelers
6 Reviews
4.5/5
Great
Posted on Nov 28, 2023
The room is big and the location is great
Breakfast is yummy!
Nana
Grand Premier Room
Checked in Oct 2023
Travel with friends
2 Reviews
4.5/5
Great
Posted on Dec 8, 2023
very great location, with few parking spaces in from of the hotel. we are traveling with 3 and we get the grand premiere room that is very spacious with 2 bathrooms.
very comfy extra bed even the huge sofa bed that can turn to another bed, really happy for the price we got
Guest User
Superior Room
Checked in Jul 2023
Other
5 Reviews
5.0/5
Outstanding
Posted on Jul 17, 2023
Great service and room! Clean and spacious, highly recommended. Come to try it!
Dolphin12
Superior Room
Checked in May 2023
Couples
6 Reviews
5.0/5
Outstanding
Posted on May 17, 2023
Great Hotel. Nice and clean. Even very late night check in , Staff are very friendly and helpful for me .
I recommend this hotel.
OngHazel
Grand Deluxe Room
Checked in Sep 2023
Couples
7 Reviews
5.0/5
Outstanding
Posted on Sep 14, 2023
Bed was very comfortable and it’s near Nimman area.
wenny
Grand Premier Room
Checked in Feb 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Mar 24, 2024
Helpful staff..good hotel
Anonymous User
Two Bedroom Premier Room
Checked in Feb 2024
Travel with friends
14 Reviews
5.0/5
Outstanding
Posted on May 1, 2024
The room is large and comfortable, with large windows and good lighting. However, when we changed rooms the next day, there was a problem with the water heater in the bathroom, which was fixed after we called someone to fix it. I am still satisfied with the room. It is very close to Ningman Road, with small shops nearby and a restaurant opposite
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Guest User
Superior Room
Checked in Dec 2023
Family
3 Reviews
5.0/5
Outstanding
Posted on Dec 31, 2023
The room is quite satisfactory. Although it is not big overall, it is well-equipped and the service is very good. The check-in time happens to be at the end of the year, so the price-performance ratio is average, which should be very good in normal times. The breakfast is relatively average in quantity, but it is also complete. All in all not bad.
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Guest User
Grand Deluxe Room
Checked in Dec 2023
Family
5 Reviews
1.0/5
Posted on Dec 28, 2023
The location of this hotel is very close to Ningman Road, but it is extremely poor. Not to mention the plane overhead, the air conditioner in the room is extremely loud and useless even if it is turned off. It is too old, and the bathroom door cannot be closed, and the shower water is underwater. Don’t go! Extremely dirty! The price of nearly 1,000 RMB is extremely expensive, don’t stay here! Breakfast in an 8-square-meter restaurant is nothing but a big deal!
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Guest User
Grand Premier Room
Checked in Dec 2023
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Dec 4, 2023
The rooms are spacious, clean, and the staff are good. The bed is very soft. The view is good, you can see Doi Suthep as well. It's near Nimman Day. There's a lot of food in the alley.
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Guest User
Superior Room
Checked in Sep 2023
Solo travelers
44 Reviews
4.0/5
Very Good
Posted on Sep 24, 2023
The bed is soft and comfortable. Strong internet The accommodation is close to the cafe but the air conditioner is a bit loud. And when showering, it's not very waterproof. Therefore making the dry floor wet.
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Anonymous User
Superior Room
Checked in Feb 2024
Travel with friends
1 Reviews
2.0/5
Posted on Mar 1, 2024
The location of the electric plug is very poor, and the window sill outside the window is full of bird droppings. It would be better not to open it. Shower gel is provided but only enough for one use. I left my own towel but no staff reminded me.