it has got to be the worst so-called hotel in lovely Chiang Mai, firstly all the hotel s in the world with 3 stars or above speak some English the receptionists here speak none at all they do not even convert for you,just look at you with no smiles at all, this is all staff,next everywhere is DIRTY big time the swimming pool and the area is filthy you go to the washing area and dust everywhere the corridors are never swept clean, the so-called hotel is on the runway of CM airport so what with the planes, the maids slamming doors and the maids bringing their children into work screaming all day long, then you have outside your room a young man with a leaf cleaner the engine goes on fo 5 hours a day it is impossible to rest, relax, or sleep in the room the room phones are a wast of time, you name it in this place it is bad but the owner MRS.ARJIN YANTAPANIT just wants your money, SO PLEASE AVOID THIS DIRTY HOTEL AND pay for many better places in Chiang Mai its a lovely place to visit