The photos and reviews provided on the platform for this booking are completely fake. In reality, the hotel is a dilapidated building renovated from across a coffin shop, with incredibly basic, run-down, and dirty rooms. I've never seen anything like it in my life! For my 5-day stay in Chiang Mai, all my other bookings (except for this last night) were made on different platforms and didn't have any 'buyer beware' issues – only with Trip.com! Did I encounter a hotel scammer? I booked it because I was worried about catching an early flight and thought I could walk if I couldn't find a taxi. Chiang Mai airport is small, though, so arriving just an hour early is fine. It turns out this dump, which barely qualifies as a hotel, is only 1.5 km from the airport and only two yuan cheaper by taxi than my previous hotel in the Old City. So, there's no need to stay near the airport. This awful place was also the only one that insisted on inspecting the room at checkout. It's located on the roadside under an elevated highway, with nothing but coffin shops around. I hope Trip.com takes this seriously, removes this dump from their listings, and truly provides hotel booking services that match the platform's standards.
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