tn_lissy
December 30, 2023
Location: The furthest distance to major attractions is about a 15-minute drive. There are several Michelin restaurants within walking distance, and there is a 7-11 in 2 minutes.
Hotel environment: quite Thai style, small and beautiful environment, with a small swimming pool. However, because it is an enclosed building, if there are guests who are excited at night, the soundproofing of the room cannot prevent noise.
Hygiene: The hygiene of normal rooms above the 2nd floor is quite good. They put good-smelling aromatherapy in the bathroom and the bedding is clean and comfortable. The room type next to the suite on the first floor was much different. The room had a musty smell and there were blood stains on the bathroom wall.
Service: There is no problem with the customer service. Because of some unfair treatment issues I encountered at the front desk, I have some doubts about whether the hotel treats mainland guests and European and American guests differently.
Finally, I would like to praise Ctrip: Ctrip can respond and coordinate very quickly for any unpleasant events that occur during the stay. I will fight for the rights and interests of customers from the perspective and standpoint of customers. Like 👍
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