122 Reviews
Smile Lanna Hotel
Chiang Mai Airport Chiang Mai|0.58km from Saturday Market Chiangmai
Wow… where do I even begin. Firstly the hotel exteriors are beautiful. The pool is serene, the designs are lovely and traditional Thai style. The rooms are spacious with a large bed. Very quiet and great sleep even though we were jet lagged. Breakfast is superb, lots of choices even for vegetarians and vegans like us. The location is superb, less than 10 minutes from the airport, right by the old city, walking distance to a couple of night markets. The best part of our stay was the Loy Krathong festivities. We were lucky to be there during the period this year. In the morning the hotel would provide free Krathong making activities with delicious Thai snacks and desserts and in the evening provided food, music, the lucky draw, lantern decorations, and all the Loy Krathong activities. Where we felt the service went above and beyond was during this evening party. We had come to Chiang mai to see our Thai side of our family including our 90 year old grandma who is in a wheelchair. She’s been sick for a while. She as well as our two other family members were allowed to participate and eat and dance for free of charge even though they didn’t have to do that. Furthermore the staff made sure that she had a great time - we haven’t seen yai (Thai word for grandma) this happy in so long especially since she got sick. She was dancing and smiling in the wheelchair! The lady who MC’d as well as the security guard went above and beyond. And all the staff there (there were tens of them!) even waved in a line as her car left. The other members of the family said that we must come back here next year for Loy Krathong so that’s what we will do. Thank you again to all the staff. You made the stay very special, made my family feel emotional.
Very Good
1242 Reviews