The Palmer House Hilton

17 East Monroe Street, Chicago, IL 60603, Illinois, United StatesShow on map
Renovated: 2015 Step into the lobby of Palmer House?? A Hilton hotel and gaze at the famous frescoed ceiling of this landmark Chicago, Illinois hotel. This AAA four-diamond rated hotel has been hosting visitors to the Chicago Loop for over 140 years. Today, the Palmer House Hilton continues to thrive in the heart of the theatre and financial district, just steps from the Art Institute, Millennium Park and State Street shopping. A short walk away is Grant Park where summer festivals take place. Family attractions like the Chicago Childrena??s Museum and Navy Pier are just a quick cab ride away.Enjoy comfort and elegance in your Guest room or suite at this Chicago hotel. Amenities include flat-screen TVs and wireless internet access. Elegant suites feature abundant space with comfortable seating and wet bar areas, creating an ideal setting for entertaining. On the Executive Level you can enjoy private check-in, complimentary continental breakfast, hot and cold beverages, and an honor bar with evening appetizers.This Chicago hotel features 130,000 sq. ft. of function space with over 77 meeting rooms, seven ballrooms and two exhibition halls. Lockwood Restaurant and Bar, located just off the lobby, is open throughout the day serving contemporary American cuisine. Small plates and classic cocktails are served in Potters Lounge. Balance Spa features 14 treatment rooms including hydrotherapy services for the ultimate pampering. The fitness center offers over 10,000 sq. ft. of cardio and free weight equipment, an indoor pool, whirlpool, and saunas.Show More

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  • Quite Clean4.5
  • Good Amenities4.1
  • Good Location4.1
  • Great Service4.3
  • 4.3/5Excellent

    Convenient location, Located downtown
    98% Recommended
  • Quite Clean4.5
  • Good Amenities4.1
  • Good Location4.1
  • Great Service4.3
  • 4.3/5Excellent

    Convenient location, Located downtown
    98% Recommended
    • 19.5km
    • 700m
    • 10m
    10 places of interest within 1000m
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    Wi-Fi in designated areas
    Restaurant
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    Currency exchange
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    Standard Double Room
    14-20m²8-23F
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    Air conditioningMinibarHairdryerTelephone
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    Standard King Room
    20m²8-23F
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    Mobility Accessible Standard King Room With Roll in Shower
    Air conditioningRefrigeratorMicrowaveMinibar
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    Mobility Accessible Standard King Room with Bathtub
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    Standard Two Double Room
    20-28m²8-23F
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    Mobility Accessible Two Double Room with Bathtub
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    Mobility Accessible Two Double Room with Shower
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    Oversized Deluxe King Room
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    Two Double Room with Two Bathrooms
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    Oversized Deluxe Two Double Room
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    Mobility Accessible One-Bedroom King Suite with Roll in Shower
    69-92m²8-23F
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    One Bedroom King Suite
    69-93m²8-23F
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    2 Breakfasts
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    Two Double Suite
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    2 double beds
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    2 double beds
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    2 Breakfasts
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    Provided by our partners
    2 double beds
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    Reviews(56 verified guest reviews)

    • Guest User

      Hong Kong, China

      • Standard Double Room
      • Stayed in November 2019
      • Other
      • 17 Reviews
      4.2/ 5
      Very Good

      the hotel is located next to Monroe subway station and walking distance from millennium park. Union station is 20 minutes walk. Perfect location. The lobby is really beautiful, high ceiling and vintage decoration. The rooms are big although quite empty of furniture. It all feels quite vintage although comfortable.

      Translation provided by Google
      Posted November 11, 2019
      Helpful

      JIN

      • Standard Double Room
      • Stayed in December 2019
      • Families
      • 10 Reviews
      5/ 5
      Perfect

      The hotel in the city center is very convenient. There was a shake shack nearby for two days and it was delicious. Cloud Gate was also near the hotel.

      Translation provided by Google
      Posted January 19, 2020
      Helpful

      China

      • Standard Double Room
      • Stayed in September 2019
      • Families
      • 14 Reviews
      3.7/ 5

      [Location] Located in the city center of Chicago, it is a short walk to attractions such as Millennium Park, Cloud Gate, and Art Museum. There are buses and subways at the door very convenient to the airport or major attractions. But there is no elevator to the subway platform, only stairs. [Environment] This is a large hotel with 150 rooms on one floor. The lobby was magnificent beyond description. The elevator room is U-shaped, and the three sides are lifted to different floors. [Service] Compared with other hotels, the service is more average. Check-in time is 3:00 pm. If you arrive early, you must store your luggage and check in after that time. Either you pay $ 25 and she will arrange your stay right away. There is a tip to store your luggage downstairs. After 3:00 pm until the evening, the check-in queue was longer than the airport boarding pass. The front desk was also helpless to say that it was done like this every night. Then you can't make people check in earlier? Overall, in such a high-end hotel, the service really can't keep up. Wifi paid $ 19 a day. Parking for $ 87 a day. Everything at this hotel, you have to get it all with money. [Breakfast] OK. However, the price of 200 yuan per head is not cost-effective. [Room] The facilities are average and cannot be compared with the luxurious lobby. The most amazing thing is that there is a note on the mini bar: if you move a drink or food, it is considered a consumption even if you do n’t eat it, because there are sensors below it that scare me for a moment. The bath products used are from Crabtree & EVELYN.

      Translation provided by Google
      Posted October 7, 2019
      Helpful

      China

      • Standard Two Double Room
      • Stayed in October 2019
      • Friends
      • 4 Reviews
      5/ 5
      Perfect

      The hotel is located in the city center, with Millennium Park, Willis Tower, Macy's, Michigan Avenue and many other attractions and shopping within walking distance. Hotel service is good. Check in twice, both after 12 o'clock.

      Translation provided by Google
      Posted November 4, 2019
      Helpful

      Guest User

      China

      • Standard Double Room
      • Stayed in January 2020
      • Solo travelers
      • 14 Reviews
      4.7/ 5
      Outstanding

      The location is very good, the house is a classical building, the interior decoration time is too long, and the facilities are a bit old, but the lobbe restaurant is really great ... every time I go to eat, I line up to grab a seat ... the counter is even more difficult Please ... I also spent the New Year in Chicago, I am very happy, and spent a different New Year's Eve abroad ...

      Translation provided by Google
      Posted January 30, 2020
        Helpful
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      Hotel Policy

      Check-in and Check-out
      • Check-in from 15:00 to 23:00
      • Check-out before 11:00
      Child Policies
      Children are welcome at this hotel. Additional fees may be charged when a child stays at the hotel with parents or guardians, please confirm with the hotel.

      Need to Know

      Check-in and Check-out Times
      Check-in: from 15:00 to 23:00. Check-out: before 11:00. Please ensure you check in within the designated times.
      Important City Info
      Guests must provide a credit card when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.

      Hotel Description

      • Renovated: 2015
      • Number of Rooms: 1641
      Step into the lobby of Palmer House?? A Hilton hotel and gaze at the famous frescoed ceiling of this landmark Chicago, Illinois hotel. This AAA four-diamond rated hotel has been hosting visitors to the Chicago Loop for over 140 years. Today, the Palmer House Hilton continues to thrive in the heart of the theatre and financial district, just steps from the Art Institute, Millennium Park and State Street shopping. A short walk away is Grant Park where summer festivals take place. Family attractions like the Chicago Childrena??s Museum and Navy Pier are just a quick cab ride away.Enjoy comfort and elegance in your Guest room or suite at this Chicago hotel. Amenities include flat-screen TVs and wireless internet access. Elegant suites feature abundant space with comfortable seating and wet bar areas, creating an ideal setting for entertaining. On the Executive Level you can enjoy private check-in, complimentary continental breakfast, hot and cold beverages, and an honor bar with evening appetizers.This Chicago hotel features 130,000 sq. ft. of function space with over 77 meeting rooms, seven ballrooms and two exhibition halls. Lockwood Restaurant and Bar, located just off the lobby, is open throughout the day serving contemporary American cuisine. Small plates and classic cocktails are served in Potters Lounge. Balance Spa features 14 treatment rooms including hydrotherapy services for the ultimate pampering. The fitness center offers over 10,000 sq. ft. of cardio and free weight equipment, an indoor pool, whirlpool, and saunas.

      Services & Amenities

          Restaurant
          Gym
          Conference hall
          Multi-function room
      Transportation Services
      • Car rental
      Activities
      • Indoor swimming pool
      • Heated pool
      Health & Wellness
      • Gym
      • Sauna
      • Spa(Additional fee)
      • Massage
      • Beauty salon
      Front Desk Services
      • Luggage storage
      • Front desk safe
      • Valet parking(Additional fee)
      • Concierge service
      • Wake-up call
      • Express check-in/check-out
      • Currency exchange
      • Front desk (24 hours)
      • Door attendant
      Cleaning Services
      • Laundry room
      • Ironing service
      • Room cleaned: daily
      • Laundry service
      Food & Drink
      • Restaurant
      • Café
      • Room service
      • Bar
      Other
      • Multilingual staff
      • Dry cleaning
      Public Area
      • Wi-Fi in designated areas
      • Mini shopping mall
      • Gift shop
      Business Services
      • Conference hall(Additional fee)
      • Business center
      • Fax/copying service(Additional fee)
      • Multi-function room
      General
      • Heating
      • Elevator
      • ATM
      • Accessible rooms
      • Newspaper in lobby
      • Non-smoking public areas
      • All rooms non-smoking
      • CCTV in public areas
      • Security alarm
      • Fire extinguisher
      • Smoke alarm

      Transport & Attractions

      Airports

      Midway International Airport

      About 24m from hotel by car

      19.5km

      O'Hare International Airport

      About 34m from hotel by car

      29.2km

      Railway Stations

      Clark And Lake (Orange Line)

      About 10m from hotel by foot

      700m

      LaSalle Street Station

      About 11m from hotel by foot

      830m

      Metro Stations

      Monroe

      About 1m from hotel by foot

      10m

      Washington

      About 4m from hotel by foot

      290m

      Areas

      Chicago Loop

      About 3m from hotel by foot

      190m

      Places of Interest

      Palmer House Hilton Historic Lobby

      33m

      Balance Spa & Fitness

      33m

      Bank of America Theatre

      127m

      The Book of Mormon

      136m

      Sullivan Center

      142m

      CIBC Theatre

      153m

      Hamilton

      156m

      Pritzker Military Museum & Library

      162m

      Inland Steel Building

      181m

      Ballet Chicago

      197m
      The Palmer House Hilton Frequently Asked Questions
      How much does it cost to stay at The Palmer House Hilton?
      Prices at The Palmer House Hilton are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
      What is the closest airport to The Palmer House Hilton?
      The closest airport is Midway International Airport. It is 19.5km from the hotel and approximately a 24minutes journey by taxi.
      What are the check-in and check-out times at The Palmer House Hilton?
      The check-in time is from 15:00 to 23:00 and the check-out time is before 11:00.
      Does The Palmer House Hilton provide airport transfer services?
      No, the The Palmer House Hilton doesn't provide airport transfer services.
      What amenities and services does The Palmer House Hilton have?
      The Palmer House Hilton has the following amenities and services: Wi-Fi in designated areas, Restaurant, Café.
      Does The Palmer House Hilton have a swimming pool?
      Yes, The Palmer House Hilton the hotel has a pool. Pool type: Indoor swimming pool.
      Does The Palmer House Hilton have fitness amenities?
      Yes, The Palmer House Hilton has fitness amenities.
      Does The Palmer House Hilton provide free Wi-Fi?
      Please view the amenity list on the hotel page.
      Does The Palmer House Hilton have non-smoking rooms?
      Please view the hotel listing for details.
      Does The Palmer House Hilton provide breakfast?
      Yes, The Palmer House Hilton provides breakfast.
      Does The Palmer House Hilton have a restaurant?
      Yes, guests can eat at: Restaurant, Café.
      Is parking available at The Palmer House Hilton?
      Yes, parking is available at The Palmer House Hilton.
      Does The Palmer House Hilton have children's amenities?
      No, The Palmer House Hilton doesn't have children's amenities.
      Where is The Palmer House Hilton?
      The hotel address is 17 East Monroe Street. The hotel is 365m from the city center.
      Is The Palmer House Hilton close to transport stations?
      The closest station is Monroe. It is 10m from the hotel. View On Map
      Is The Palmer House Hilton nearby popular attractions?
      The Palmer House Hilton is near the following attractions: Palmer House Hilton Historic Lobby(Approximately 33m), Balance Spa & Fitness(Approximately 33m), Bank of America Theatre(Approximately 127m).
      Does The Palmer House Hilton have hot springs?
      No, The Palmer House Hilton doesn't have hot springs.
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