Nileshkumar
December 26, 2023
Rooms were very clean & comfortable, pretty good in condition. location too was very good, only issue was Cleanliness at their Dinning area.
One family was enjoying their dinner by about 9:00pm and no one took care to clean the entire dinning area, almost all tables were I cleaned in the morning at 06:20 I went to get a cup of Hot Chocolate; they do have 3 Trash Cans right near to the front desk & dinning area, all 3 were full, tables & under the tables you can see food all over, you can clearly spot the stains of dried coffee which no one mopped. Their Person who was handling the breakfast came at 06:30am and started to clean the Trash and refill the breakfast quickly and by the time he can clean Tables, people had no choice rather than taking tables for themselves.
I’ve worked as a Front Desk Manager at the Best Western & at Country Inn & Suites doing all Night Shifts and I know that breakfasts time is something that the guest wants to have it in clean area where being a Hilton as a brand failed at this property.