Christine
December 11, 2023
When we arrived the desk person was so great! But she pointed out we were in a handicap room and offered to upgrade us to a better room. We went from a king room to a room with 2 queens right next to the elevator with a noticable slant to the floor, everywhere. We even downloaded a level app and sure enough, slanted! I have vertigo and it was awful any time I moved around the room. Also, elevator noise all night. Not an upgrade. In the morning (Sunday) every restaurant was closed in the hotel leaving every guest to enjoy microwave breakfast from the in hotel market. It was the equivalent of gas station food. We chose this hotel for the location and restaurants, unfortunately we were not able to eat there. There are also no restaurants nearby. We would not have picked this location knowing everything in house would be closed. Every staff person we met was lovely and as helpful as can be. That's a plus.