The Westin Michigan Avenue Chicago

Reviews of The Westin Michigan Avenue Chicago

The Westin Michigan Avenue Chicago

909 Michigan Ave, Chicago, Illinois, 60611See Hotel Details
The Westin Michigan Avenue Chicago
The Westin Michigan Avenue ChicagoThe Westin Michigan Avenue ChicagoThe Westin Michigan Avenue Chicago
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1 night

Guest Reviews

8.6/10
Very Good
76 Reviews
Verified reviews
Location8.9
Amenities8.3
Service8.2
Cleanliness8.9
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All reviews(76)
Positive reviews(70)
Reviews with photos/video(12)
Great location(18)
Awesome stay(11)
Clean and tidy(10)
Friendly host(9)
Negative reviews(6)
thor123
Traditional Two Double Room
Stay Date May 2025
Family
3 Reviews
8.5/10
Very Good
Posted on Jun 9, 2025
Perfect place, but the service is terrible. All staff don't smile. I kept asking for some slippers, they said run out of it. I didn't get it till I left five days later. I asked for room service every day, but actually they made it every other day. I could not understand it.
Ktim_
Spacious Two Double Room
Stay Date Mar 2025
Family
26 Reviews
9.0/10
Great
Posted on Apr 14, 2025
We enjoyed our stay at the westin! The Hotel is very good located and the room was big enoug. However, the Beds were small, Wi-Fi is not working properly, Service is Not the Best, houskeeping is not perfect.
Alvin
Traditional Two Double Room
Stay Date Sep 2024
Solo traveler
9 Reviews
6.0/10
Posted on Oct 12, 2024
Room clean. Basic amenities such as toothbrush not provided.
Bee Peng
Deluxe King Room
Stay Date Feb 2025
Business traveler
7 Reviews
7.5/10
Posted on Apr 15, 2025
Great location, clean and wonderful front desk service. Will book again.
gesha
Traditional King Room
Stay Date Oct 2024
Couple
1 Reviews
10/10
Outstanding
Posted on Nov 24, 2024
We had one of the best trips and it was our first time in Chicago. Thank you, Westin for a very pleasant stay!
MIKEMICE
Traditional King Room
Stay Date May 2024
Traveling with friends
15 Reviews
10/10
Outstanding
Posted on Jul 1, 2024
Comfortable 😁
A/A/P
Traditional King Room
Stay Date Mar 2025
Family
3 Reviews
8.5/10
Very Good
Posted on May 5, 2025
Very good location.
JANG
Traditional King Room
Stay Date Jun 2024
Family
38 Reviews
7.0/10
Posted on Sep 4, 2024
Perfect location with great services.
Guest User
Traditional Two Double Room
Stay Date Jul 2024
Couple
1 Reviews
10/10
Outstanding
Posted on Aug 11, 2024
Room and Service was excellent .
Guest User
Traditional Two Double Room
Stay Date Sep 2023
Couple
3 Reviews
7.5/10
Posted on Oct 24, 2023
Not as good as expected. Didn’t seem the Front desk co-ordinate with guests rooms available to move in as promised, long hours delay in getting rooms ready for us.
HIGER LUKE
Two Double Partial Lake View
Stay Date May 2024
Solo traveler
61 Reviews
10/10
Outstanding
Posted on Jul 13, 2024
Very nice! Great experience!
Guest User
Traditional King Room
Stay Date Nov 2024
Business traveler
2 Reviews
10/10
Outstanding
Posted on Jan 10, 2025
Hillsides
Dong Joong
Traditional King Room
Stay Date Mar 2023
Business traveler
5 Reviews
8.5/10
Very Good
Posted on Jun 7, 2023
Good place with reasonable price. 👌
SherwinF.
Traditional Two Double Room
Stay Date Feb 2025
Traveling with friends
28 Reviews
10/10
Outstanding
Posted on Mar 23, 2025
The service attitude is very good, standard Marriott hotel. Check-in will charge a daily fee of 25 + tax, which will be converted into 25 credits for daily hotel consumption. There is an in-room dining QR code in the room, and you can choose breakfast, which is very generous.
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Guest User
Traditional Two Double Room
Stay Date Oct 2024
Solo traveler
13 Reviews
7.7/10
Good
Posted on Nov 25, 2024
The service is average, the gym facilities are few and the rooms are not satisfactory; the location is good. If you need to tip for luggage storage, it is recommended to mark it out, otherwise it is easy to cause misunderstanding
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