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Sheraton Grand Chicago Riverwalk
Health Protected
Renovated in 2023
301 E North Water St, Chicago, Illinois, 60611, United StatesSubway Access - Show on Map
This hotel is located in the heart of Chicago and provides rooms with breathtaking views of both the river and city skyline. It is conveniently situated just a short 5-minute walk from luxurious shops, entertainment venues, and lively nightlife of Michigan Avenue. The Museum of Contemporary Art Chicago is less than a mile away.Show More
Select Rooms
4.2/ 5Very Good
“ Great location ”
View this property on the map
Map
Indoor Swimming Pool
Restaurant
Bar
Meeting Room
Hiking
All Amenities
RoomsPoliciesServices & AmenitiesLocation
Two Double Room with River View
River View2 Double bed
30m²Floor: 1-34
Two Double Room
City View2 Double bed
30m²Floor: 1-34
High Floor Club Two Double Room
City View2 Double bed
30m²Floor: 1-34
Larger Ogden Two Double Suite
2 Double bed
63m²Floor: 1-34
Larger Illinois king Suite
Lake View1 King bed
72-77m²Floor: 1-34
Larger Illinois two double Suite
Lake View2 Double bed
72-77m²Floor: 1-34Room, 2 Double Beds, Accessible, Non Smoking (Mobility w/ Tub)
2 Double bed
31m²Junior King Suite With Sofabed
City View1 King bed
47m²Floor: 1-34
Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)
1 King bed
31m²
King Room with River View
River View1 King bed
30m²Floor: 1-34Club Room, 2 Double Beds, Accessible, Non Smoking (Mobility & Hearing w/ Tub)
City View2 Double bed
31m²King Room
Lake View1 King bed
High Floor Club King Room
City View1 King bed
30m²Floor: 1-34
King Room
1 King bed
Larger Family Two Double Room
River View2 Double bed
32m²Floor: 1-34Executive King Suite with Lake View
Lake View1 King bed
55m²Floor: 1-34
Club Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)
City View1 King bed
31m²
Large Burnham King Suite
1 King bed
64-70m²Floor: 1-34Room, 2 Double Beds, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)
2 Double bed
31m²Guest Reviews(21)
YJSON
- Larger Family Two Double Room
- Stayed in February 2023
- Friends
- 3 Reviews
Aiko
- Two Double Room
- Stayed in August 2022
- Families
- 1 Review
4.5/5ExcellentGreat location walking distance to everywhere!
Translation provided by GooglePosted September 6, 2022Helpful
Arturo
- King Room
- Stayed in July 2022
- Couples
- 1 Review
4.2/5Very GoodIt was a nice stay with it being downtown near everything.
Translation provided by GooglePosted September 3, 2022Helpful
Nicole Plantenis
- King Room
- Stayed in March 2022
- Business travelers
- 1 Review
3/51. Didn’t asked for accesible room, but that’s what I got. 2. AC/heating system had a weird noise all night, you can’t turn it on because literally you won’t sleep. 3. Shower had someone’s else hairs in the shower wall, gross. - Hotel Manager: if you do not trust the team and their responsibilities, then you will have to do the rounds yourself to ensure your hotel is operating properly in all aspects. - Housekeeping manager: If you do not trust your people, you will have to do the rounds yourself. -If you still do your rounds but you don’t inspect the rooms properly, then you shouldn’t be in that position. Room fridge isn’t working in the rooms (front desk mentioned) so they ask you if you need one to ask front desk but they are charging for it, so who’s fault is it? client or hotel? don’t charge for something you need to repair REGARDLESS. Make no sense for customer service. Also, if you guys are having a group of “young teen/just turn 21” people, why would you put someone on the accesible room by their room? If someone requires an accesible room, in this case I didn’t required one, got assigned one, but imagine an elder person by their room. These “kids” were loud as heck until 4AM, fighting, arguing, drunk, crying, overall it was a nightmare. Normally I have a good experience with Sheratons, but this one is overrated. I chose this hotel because last minute the company I work for had a meeting suggesting to find different hotels that may give us a group rate for the upcoming visits we will have to do in Chicago, but there’s no way I will suggest my coworkers to stay at this hotel with a first time bad experience. Not sure if I would give it a second try. Can’t risk it.
Translation provided by GooglePosted March 18, 2022Helpful
Guest User
- Two Double Room
- Stayed in August 2022
- Friends
- 3 Reviews
4.7/5OutstandingReally nice view and breakfast was awsome
Translation provided by GooglePosted August 21, 2022Helpful
Property Policies
Check-in and Check-out
Check-in from 16:00 to 00:00
Check-out before 12:00
Child Policies
Children of all ages are welcome at this hotel.
Please add the exact number of children and their age to the search criteria, and we will provide you with a suitable room type.
Crib and Extra Bed Policies
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Age
Fee
Children 17 years old and under
US$ 25.00 per person
Adult
US$ 25.00 per person
Extra breakfast fees are not included in the total and must be paid separately at the property.
Parking
- Reservation unavailable: public parking is available on site (additional charge), US$ 63.00 per day
Pets
Pets are permitted at the request of guests for no additional charge.
Age Requirements
The guest checking in must be at least 21 years old.
Paying at the Hotel
The following payment methods are accepted by the property:
Health Protected
Clean
- 4.1/5
Health & safety measures
- Staff follow all safety protocals as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper not provided
- Health check available
Property Description
- Opened: 1991
- Renovated: 2023
- Number of Rooms: 1366
This hotel is located in the heart of Chicago and provides rooms with breathtaking views of both the river and city skyline. It is conveniently situated just a short 5-minute walk from luxurious shops, entertainment venues, and lively nightlife of Michigan Avenue. The Museum of Contemporary Art Chicago is less than a mile away.
The Sheraton Grand Chicago has five dining and drinking establishments, all within a 10-minute walk from Navy Pier and Millennium Park.
For guests' convenience, the hotel offers a fitness center and business center, as well as on-site meeting/banquet facilities and fax/photocopying services for those with business needs.
Shula's Steak House, located on the premises, serves delicious seafood and steak for dinner every evening. The Chicago Burger Company offers a relaxed atmosphere with mouth-watering burgers and refreshing cocktails.
Each room at Sheraton Grand Chicago features a spacious 47-inch cable TV and convenient amenities such as a mini-bar, providing stunning views of either the city or river.
The Sheraton Grand Chicago has five dining and drinking establishments, all within a 10-minute walk from Navy Pier and Millennium Park.
For guests' convenience, the hotel offers a fitness center and business center, as well as on-site meeting/banquet facilities and fax/photocopying services for those with business needs.
Shula's Steak House, located on the premises, serves delicious seafood and steak for dinner every evening. The Chicago Burger Company offers a relaxed atmosphere with mouth-watering burgers and refreshing cocktails.
Each room at Sheraton Grand Chicago features a spacious 47-inch cable TV and convenient amenities such as a mini-bar, providing stunning views of either the city or river.
Services & Amenities
Most Popular Amenities
Parking(Additional fee)Indoor Swimming PoolRestaurantBarMeeting Room(Additional fee)HikingChildren's Meals AvailableMulti-Function RoomBusiness CenterFitness RoomWi-Fi in Public AreasFreeLanguages Spoken at Front DeskLuggage Storage24-Hour Front DeskWake-Up Call
- Restaurant
- Bar
- Meeting Room
- Multi-Function Room
- Fitness Room
- Lobby Bar
- Wedding Service
Transportation Services
- Public Transport Tickets Available
- Valet Parking(Additional fee)
- Concierge Car Service
- Bicycle Rentals
Recreational Facilities
- Indoor Swimming PoolView Details
- Eco Tours
Front Desk Services
- Porter/Bellhop
- Luggage Storage
- Wake-Up Call
- Express Check-In and Check-Out
- 24-Hour Front Desk
- Concierge Service
- Front Desk Safe
- Languages Spoken at Front Desk
Cleaning Services
- Ironing Service(Additional fee)
- Laundry Service (On-Site)
- Laundry Service (Off-Site)
- Dry Cleaning(Additional fee)
Dining Services
- Restaurant
- Bar
- Room Service
- Lobby Bar
- Snack Bar
- Kiosk/ Convenience Store
Public Areas
- Wi-Fi in Public AreasFree
- Elevator
- Non-Smoking in All Rooms
- Non-Smoking Floor
- ATM
- Vending Machine
- Shopping Mall
Business Services
- Meeting Room(Additional fee)
- Business Center
- Multi-Function Room
- Fax/Copying Service(Additional fee)
- Wedding Service
Accessible Facilities & Services
- Assistive Listening Devices
- Braille Signage
- Stair-Free Property Entrance
- Visual Alarms In Hallways
- Accessible Rooms Available
Sports
- Fitness Room
- Hiking
Kid's Facilities
- Children's Meals Available
Safety & Security
- CCTV In Public Areas
- Security Alarm
- Smoke Detector
- Fire Extinguisher
- First-Aid Kit
- Security Personnel
Location
Show on Map
How much does it cost to stay at Sheraton Grand Chicago Riverwalk?
Prices at Sheraton Grand Chicago Riverwalk are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Sheraton Grand Chicago Riverwalk?
The closest airport is Midway International Airport. It is 22.3km from the hotel and approximately a 23-minute journey by taxi.
What are the check-in and check-out times at Sheraton Grand Chicago Riverwalk?
The check-in time is from 16:00 to 00:00 and the check-out time is before 12:00.
Does Sheraton Grand Chicago Riverwalk provide airport transfer services?
No, the Sheraton Grand Chicago Riverwalk doesn't provide airport transfer services.
What amenities and services does Sheraton Grand Chicago Riverwalk have?
Sheraton Grand Chicago Riverwalk has the following amenities and services: Parking, Indoor Swimming Pool, Restaurant.
Does Sheraton Grand Chicago Riverwalk have a swimming pool?
No, Sheraton Grand Chicago Riverwalk doesn't have a pool.
Does Sheraton Grand Chicago Riverwalk have fitness amenities?
Yes, Sheraton Grand Chicago Riverwalk has fitness amenities.
Does Sheraton Grand Chicago Riverwalk provide Wi-Fi?
Yes, the hotel provides Wi-Fi.
Does Sheraton Grand Chicago Riverwalk have non-smoking rooms?
Yes, Sheraton Grand Chicago Riverwalk has non-smoking rooms. Please view the hotel listing for details.
Does Sheraton Grand Chicago Riverwalk provide breakfast?
Yes, Sheraton Grand Chicago Riverwalk provides breakfast.
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Be aware of "Destination Fee" Good location Nice view No refrigerator Not enough staffs