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The Chicago Hotel Collection River North Guest Reviews
3.4/5
103 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.4
Amenities3.4
Service3.3
Cleanliness3.5
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Negative reviews(3)
IS28
Classic Full
Checked in Jun 2023
Family
17 Reviews
4.5/5
Great
Posted on Jul 31, 2023
A greatly designed hotel. Location is a little bit far from the downtown area, but really close to a metro station.
Andrew Hartman
Classic Double Room
Checked in Sep 2022
Travel with friends
21 Reviews
2.7/5
Posted on Oct 4, 2022
Tax has already been charged at the time of booking. After arriving at the scene, I was asked to sign and a form. Without a signature, there is no way to check in. The content on the list is a bunch of unreasonable taxes and fees, which are not indicated on the third-party booking website or their own website. Plus a resort fee of nearly $50 a day. Although this is written on the website, the prices above are exclusive of tax. They charge nearly 18% in taxes. Also there is absolutely no website offering four drinks per room per night. The bar was completely empty. After adding tax on trip.com, the amount displayed was USD 330, and I was charged nearly USD 500 in total.
If you don't want to be charged a lot of unreasonable money, please don't come to this hotel.